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We are looking for a detail-oriented Bank Operations Specialist to join our team in Baltimore, Maryland. The ideal candidate will play a key role in managing essential financial operations, ensuring accuracy in transactions, and maintaining compliance with established procedures. This position offers an opportunity to contribute to a dynamic financial services environment while developing your career.
Job Responsibility:
Provide administrative and operational support to senior leadership, including the President, as needed
Support and maintain core banking systems, online banking, and mobile banking platforms
Assist with system updates, testing, troubleshooting, and documentation of operational procedures
Coordinate with third-party vendors to resolve system issues and implement enhancements
Process and review back-office transactions including ACH, wires, account maintenance, and reconciliations
Maintain and manage operational data, generate reports, and ensure accuracy of records
Assist with internal audits, regulatory examinations, and compliance reviews
Support bank-wide initiatives, system conversions, and special projects
Identify opportunities for workflow improvement and operational efficiency
Ensure adherence to bank policies, procedures, and regulatory requirements
Requirements:
Minimum of 3 years of experience in banking operations
Demonstrated ability to perform accurate data entry in Fiserv banking system
Excellent organizational skills and attention to detail
Strong communication skills for effective collaboration and problem-solving
Ability to work independently while meeting deadlines and maintaining accuracy