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Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Bank Mental Health Support Worker - £14.06 - £15.19 per hour (depending on experience) Hours – Part-Time hours, Monday – Sunday, inclusive of bank holidays, shifts include mornings, evenings, weekends & sleep in's. Service – Carramar, Thatcham, Berkshire. Response is looking for an enthusiastic, caring person to join their dedicated team at Carramar. The Carramar team focuses on providing care for clients in a 24 hour, 7 day a week supported housing service in Thatcham. The Carramar team creates a comfortable, safe and pleasant environment while helping residents work towards more independent living in the future. As a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Support workers work with residents to enable them to achieve and sustain a rewarding life in the community. Working proactively with residents to promote independence, well-being and ability to manage their own mental health. Staff are responsible for ensuring safety is always maintained though good housing management, risk assessment and health & safety practice. Supporting people to maintain tenancies, look after their homes and develop daily living skills. Our clients really appreciate the passion from our Support Workers too: “The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years.” Client in Adult Services. Overall job responsibility: Further detail can be viewed in the Job Description.
Job Responsibility
Provide emotional support, encouragement, and practical assistance to residents with daily living activities
Foster a supportive and empowering environment that promotes residents' independence
Support and monitor clients physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services
Support clients to attend appointments where required
Ensure daily paperwork is completed
Support the Service Manager to achieve monthly service
Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe
Proactive approach to maintain properties and resident rooms to a good standard
Promote family, friend and carers engagement, ensuring they are involved in their loved one's support and given information about the service
Requirements
GCSE's in English and Maths (or equivalent)
A commitment to undertake continual personal development including completing the Care Certificate
IT literate with experience using MS Office packages
Good communication skills, written, verbal and listening
Flexible approach to working hours, including weekends
A genuine interest in mental health and well-being with a commitment to delivering Response's mission
Ability to provide non-judgemental, emotional and practical support to residents
Demonstrates high levels of personal and professional integrity working to Response's vision, mission and values
Ability to follow health and safety procedures
Demonstrate respect for difference and diversity
What we offer
37 days annual leave (inclusive of bank holidays)
Blue Light card and other discounted shopping
Employee Assistance Plan - with access to free counselling
Cycle to Work Scheme
Enhanced family friendly leave
Professional qualification sponsorship and study leave
£500 refer a friend bonus scheme
Optional health cash care plan with money off prescriptions and treatments
Wellbeing hub and mental wellbeing support app – approved by NHS