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United Kingdom, Taunton 20.86 GBP / Hour · Job Posted March 21, 2026
Job offer has expired
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Job Description
Join our Advice Line team, where you’ll provide specialist telemedicine support to patients and families across Somerset. This is an opportunity to use your clinical judgement, communication skills and holistic approach to care – right at the moment people need it most.
Job Responsibility
Work with a team to respond to advice line queries, referrals and take appropriate action
triaging new referrals, signposting appropriately based on the individual needs, and liaising with other services, internal and external
supporting and advising patients, using specialist knowledge and skills in physical symptom control, social, emotional and spiritual care
assess the appropriateness and urgency of referrals seeking further information and advice as appropriate managing expectation and giving clarity to outcome
conducting home visits as required and feeding back to the community CNS team
Requirements
Registered Nurse
specialist post‑graduate experience and knowledge in palliative care, acute oncology or chronic condition management
remain calm under pressure during busy shifts
work effectively with other healthcare professionals to ensure comprehensive assessment and care planning
demonstrate excellent communication skills
hold a full driving licence to enable travel for occasional home visits
What we offer
Pension scheme
Award-winning Employee Assistance Programme for you and your family offering: Vitality & wellbeing health portal for non-emergency care, Unlimited access to 24/7 online GP Consultations for employees, their partners, and dependent children as well as Expert Case Management, Confidential and free 24-hour Employee Assistance, Counselling and support, Legal, financial, and medical information and advice