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Bank Clinical Nurse Specialist - Advice Line

United Kingdom, Taunton 20.86 GBP / Hour · Job Posted March 21, 2026

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Job Description

Join our Advice Line team, where you’ll provide specialist telemedicine support to patients and families across Somerset. This is an opportunity to use your clinical judgement, communication skills and holistic approach to care – right at the moment people need it most.

Job Responsibility

  • Work with a team to respond to advice line queries, referrals and take appropriate action
  • triaging new referrals, signposting appropriately based on the individual needs, and liaising with other services, internal and external
  • supporting and advising patients, using specialist knowledge and skills in physical symptom control, social, emotional and spiritual care
  • assess the appropriateness and urgency of referrals seeking further information and advice as appropriate managing expectation and giving clarity to outcome
  • conducting home visits as required and feeding back to the community CNS team

Requirements

  • Registered Nurse
  • specialist post‑graduate experience and knowledge in palliative care, acute oncology or chronic condition management
  • remain calm under pressure during busy shifts
  • work effectively with other healthcare professionals to ensure comprehensive assessment and care planning
  • demonstrate excellent communication skills
  • hold a full driving licence to enable travel for occasional home visits

What we offer

  • Pension scheme
  • Award-winning Employee Assistance Programme for you and your family offering: Vitality & wellbeing health portal for non-emergency care, Unlimited access to 24/7 online GP Consultations for employees, their partners, and dependent children as well as Expert Case Management, Confidential and free 24-hour Employee Assistance, Counselling and support, Legal, financial, and medical information and advice
  • Blue Light Discount Card
  • Excellent learning and development opportunities
  • Free on-site parking in Yeovil and Taunton
  • Volunteering and fundraising opportunities

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