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We are seeking a compassionate and organised Band 3 Receptionist to join our Children's Hospital team. This is a rewarding role where you will be the first point of contact for children, young people, and their families, helping to create a welcoming and reassuring environment. You will support the day-to-day running of the department by providing a professional reception service alongside essential administrative duties, ensuring a safe, efficient, and patient-focused environment.
Job Responsibility
Greet patients and visitors, providing a friendly and professional service
Register patients and manage appointments for clinics and Emergency Department
Handle telephone enquiries sensitively and efficiently
Maintain patient records, including scanning and documentation
Communicate effectively with clinical teams and support coordination of care
Arrange patient transport and track test results
Maintain a clean, organised workspace and adequate stock levels
Ensure confidentiality and data protection at all times
Requirements
Strong communication and organisational skills
A caring and professional approach
Ability to work in a busy, fast-paced environment
Commitment to patient care, dignity, and confidentiality