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Band 3 Clerical Officer

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Brook-St Hiredonline

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Location:
United Kingdom , Dundonald

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

12.75 GBP / Hour
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Job Description:

We are seeking organised and motivated individuals to provide high-quality administrative support across the Trust. You will play a key role in supporting patient services within a busy healthcare environment. In this role, you will manage your workload, respond to queries, meet deadlines, and use initiative to resolve issues. You may also act as a point of contact for patients, ensuring communication is clear, professional, and empathetic.

Job Responsibility:

  • Maintain and update patient information using systems such as Encompass and PAS
  • Schedule appointments and admissions in line with clinical priorities
  • Produce reports, correspondence, and administrative documentation
  • Manage diaries, enquiries, and incoming communication efficiently
  • Work collaboratively with clinical and administrative teams
  • Support team activities, training, and service improvements
  • Prepare reports, including waiting time data, and escalate issues as needed

Requirements:

  • Strong organisational and communication skills
  • Ability to work independently and within a team
  • Proficient in IT systems and administrative tasks
  • Committed to delivering patient-focused services
What we offer:
  • paid holidays
  • pension

Additional Information:

Job Posted:
May 05, 2026

Work Type:
On-site work
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