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Are you a proactive professional with a knack for keeping things running smoothly? We are looking for an Administration Officer to join our team in a fast-paced environment with a local council. This role is perfect for someone who thrives on providing top-tier customer service and essential support to a busy work area. As the first point of contact for our customers and stakeholders, you will play a vital role in supporting frontline service delivery. You will ensure the day-to-day operations of the office remain seamless by managing routine administrative tasks and providing responsive, customer-focused support in line with Council procedures.
Job Responsibility:
Act as the face and voice of the office, managing incoming calls and greeting visitors
Efficiently handle and direct enquiries from various stakeholders
Maintain accuracy through diligent data entry and record-keeping
Provide high-quality administrative assistance to ensure the work area operates effectively
Requirements:
Proven experience in customer service, reception, and general office support
Strong computer literacy and the ability to manage data entry tasks
Excellent verbal and written communication skills to engage with diverse stakeholders
The ability to stay organized and follow procedures within a busy, team-oriented environment