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The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
Job Responsibility
Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
Support system change processes from requirements through implementation and provide input based on analysis of information
Consult with business clients to determine system functional specifications and provides user and operational support
Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Acts as SME to senior stakeholders and /or other team members
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Principal responsable de las aplicaciones de Seguridad Física e Investigaciones asignadas por Banamex
Soporta a los features/iniciativas de la estrategia del Banco
Responsable de: Aplicación especifica durante todo su ciclo de vida (desde su diseño e implementación hasta su operación)
Velar por la estabilidad, disponibilidad, seguridad y evolución de la aplicación
Asegurar que la aplicación cumpla con los objetivos del negocio y estándares corporativos
Gestión de requerimientos y evolución funcional
Recoger, priorizar y gestionar las necesidades del negocio en relación con la aplicación
Coordinar la definición de nuevos requerimientos, mejoras o cambios funcionales
Velar que las entregas de desarrollo cumplen con las necesidades del negocio
Gobernanza y Cumplimiento: Asegurar que la aplicación cumpla con normativas internas y externas (seguridad, privacidad, auditoria, etc.)
Participar en revisiones de cumplimiento y dar soporte en auditorias
Coordinación de mantenimiento y soporte: Asegurar que la aplicación tenga un plan de soporte adecuado (L1, L2, L3)
Coordinar acciones ante incidentes críticos o cambios urgentes
Validar actualizaciones y parches antes de su implementación en ambientes productivos
Requirements
5-8 years of relevant experience
Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
Proven interpersonal, data analysis, diplomatic, management and prioritization skills
Consistently demonstrate clear and concise written and verbal communication
Proven ability to manage multiple activities and build/develop working relationships
Proven self-motivation to take initiative and master new tasks quickly
Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
Bachelor's degree/University degree or equivalent experience
Ingeniería en Sistemas, Informática, Ciberseguridad, Software o afín
5 - 8 años en roles técnicos de TI (desarrollo, integraciones tecnológicas, soporte avanzado)
Experiencia implementando o administrando aplicaciones SaaS corporativas, que puede incluir PaaS, IaaS y TaaS
Experiencia en desarrollo y mantenimiento de: Aplicaciones Front End y Back End
APIs y Microservicios REST
Procesos Batch
Objetos de Base de Datos (Stored Procedures, Triggers, etc)
Experiencia en resolución de incidentes críticos y análisis de causa raíz
Coordinación de soporte L2 y supervisión de soporte L3 y developers
Hard Skills: Integraciones tecnológicas
Sistemas Operativos: Unix (Apache, Tomcat, SpringBoot), Windows Server