Baler and Compactor Field Service Engineer Job at PHSGroup (Birmingham)

Baler and Compactor Field Service Engineer

PHSGroup

Location:
United Kingdom , Birmingham

Category:
Manufacturing

Contract Type:
Not provided

Salary:

34758.26 - 45000.00 GBP / Year

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Job Description:

Service Engineers are responsible for servicing and maintaining recycling equipment on a reactive and scheduled basis. They will work towards achieving their own targets as well as customer SLA’s. Service level agreements are agreed and set with our customers and must be achieved. Service Engineers will work closely with the Service Planning Supervisor, Technical Manager and Operations Director to ensure an efficient and safe delivery.

Job Responsibility:

Service and maintain recycling equipment on a reactive and scheduled basis
Work towards achieving own targets as well as customer SLA’s
Work closely with the Service Planning Supervisor, Technical Manager and Operations Director to ensure an efficient and safe delivery
To liaise with the call controllers and Field Service Supervisor’s to provide the best service to the customers
Help plan their daily work to maximize customer service, achieve the highest standards and productivity
Always try and take ownership of engineering issues so that the customer is provided with good service
Achieve targets set by their Field Service Supervisor and be aware of all customer service level agreements and aim to adhere to them always
May be required to work out of area during periods of varying workload volumes and during engineer shortages which can require overnight stays
To complete all paperwork and electronic data as required by Wastekit or the customer according to the company procedures
Accurately record time, parts used and any other details either electronically or manually as required
Prompt action should be taken to ensure replacement parts are acquired to replenish van stock or parts specially ordered to return to a breakdown being mindful of any customer SLAs
Pass on any new business leads to sales department

Requirements:

Shall have good fault-finding and diagnostic skills
To be able to understand hydraulic and electrical circuit diagrams
Will be able to show and apply sound knowledge of mechanical, electrical and hydraulic principles
Can use and understand various electrical and hydraulic test equipment
Update engineering knowledge when able
Always use cost effective but safe measures to carry out tasks
Can work with the minimum of supervision
To attend meetings and training courses as required by your Field Service
Comply with all requirements in the Work Instruction for Engineer Responsibilities
Comply with instructions given by Field Service Supervisors, Managers and Directors
To maintain and use company issued equipment and vehicles in a safe manner and according to PHS Group policies
To take responsibility for the safe keeping of stock and be accountable for stock balances
To keep accurate records (using stock usage sheets and or electronic recording as appropriate) of when and where the stock is used
Any documentation which is required to be returned to the office is done so in time
Vans should be kept clean, tidy and maintained as per MFM-02 Commercial Vehicle Transport Policy and appropriate care taken of PPE, tools and stock

Nice to have:

Ideally from a service engineering, electrical or hydraulic background with an ability to demonstrate the skill of fault finding and repair
City & Guilds in electrical and mechanical engineering
Competent in the use of electrical and hydraulic test equipment
A sound knowledge of single and three phase electrical equipment and hydraulic circuits
A mature disciplined approach and good personal administrative and customer care skills
17th edition electrical regulations/City & Guilds electrical and mechanical engineering

What we offer:

Accredited ILM Training in house and external training
Ongoing career and development opportunities
Over £1000 worth of savings and discounts at Supermarkets and High Street stores with PHS Perks
Company pension
24-hour wellbeing helpline
All kit required for working effectively on the road

Additional Information:

Job Posted:
January 21, 2026

Employment Type:

Fulltime

Work Type:

On-site work

PHSGroup - All Job Offers

Job Link Share:

Baler and Compactor Field Service Engineer

PHSGroup

Location:
United Kingdom , Birmingham

Category:
Manufacturing

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 21, 2026

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Baler and Compactor Field Service Engineer

PHSGroup

Location:United Kingdom , Birmingham

Category:Manufacturing

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 21, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Baler and Compactor Field Service Engineer

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