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Smith's Food and Drug, headquartered in Salt Lake City, Utah, is a leading supermarket chain with a rich legacy of serving communities across Utah, Nevada, New Mexico, Arizona, Montana, Idaho, and Wyoming. Since merging with The Kroger Company in 1998, Smith's has been a proud member of the Kroger family of companies, committed to bringing diverse teams with a shared passion for food and people together under one common purpose: To Feed the Human Spirit. With over 140 stores, Smith's offers a pioneering retail experience focused on innovation, customer satisfaction, and community involvement. Employees at Smith's enjoy a supportive workplace...
Job Responsibility:
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
offer product samples to help customers discover new items or products they inquire about
prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
recommend bakery items to customers to ensure they get the products they want and need
check product quality to ensure freshness
review sell by dates and take appropriate action
use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
decorate cakes, pastries, cupcakes, cookies and other bakery items
label, stock, sign, and inventory department merchandise
report product ordering/shipping discrepancies to the department manager
understand the store's layout and be able to locate products when requested by customer
stay current with present, future, seasonal and special ads
maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
adhere to all local, state and federal health and civil code regulations
ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud
notify management of customer or employee accidents
must be able to perform the essential job functions of this position with or without reasonable accommodation
Requirements:
Any retail experience
any bakery/cake decorating experience
ability to handle stressful situations
knowledge of basic math
effective communication skills
second language: speaking, reading and/or writing is desired
Nice to have:
second language: speaking, reading and/or writing is desired