Backoffice Specialist Job at Fever (Madrid)

Product Operations Specialist (Backoffice)

We are looking for a person to join the Sales Operations team. The tasks will co...

Location

India , Mumbai

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

Fast learner and good information retention with good multitasking skills
Ability to work under pressure, and manage high demand peaks
Good social skills and management of interpersonal relationships (daily communication with all departments of the company)
High level of English and Hindi
+2 years in similar roles
Decisive person, ability to react quickly and problem management
Fluency and good management of Microsoft Office, and in general with the different software tools

Job Responsibility

Management of our internal Back Office system
Creation and management of all the plans that enter our platform
Weekly control of database queries to ensure the correct performance of our plans
Coordination with the different teams to carry out necessary changes in the marketplace configuration and their experiences
Maintenance and management of integration by APIs
Monitor and keep updated the content of the Fever marketplace
Attend weekly meetings with the different departments

What we offer

Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
Opportunity to have a real impact in a high-growth global category leader
40% discount on all Fever events and experiences
Responsibility from day one and professional and personal growth
Great work environment with a young, international team of talented people to work with
Private health insurance
Wellhub membership

Fulltime

Customer Service Specialist

We are EDP, a global energy company present in around 29 markets with a particul...

Location

Portugal , Lisboa

Salary:

Not provided

EDP

Expiration Date

Until further notice

Requirements

3 to 5 years of relevant professional experience
Strong electrical knowledge
Solid experience in solar energy, storage systems, and electric mobility solutions
Experience in field service or solar technical support environments
Knowledge of the solar installation process and related technologies
Familiarity with call center or backoffice environments is a plus
Experience with workforce management (WFM) tools is valued
Ability to work in multidisciplinary teams
Strong communication and interpersonal skills
Structured thinking and ability to manage complex workflows

Job Responsibility

Provide technical support and customer service within solar, energy storage, and electric mobility solutions
Support field service operations and ensure high-quality technical assistance to customers and partners
Monitor and support the solar installation process, ensuring compliance with technical and operational standards
Collaborate with multidisciplinary teams (technical, operations, and customer service) to resolve complex issues
Contribute to the creation, optimization, and standardization of processes and procedures
Support backoffice and call center operations with technical expertise when required
Structure and improve workflows to increase operational efficiency and service quality
Ensure effective communication with stakeholders, providing clear and accurate information
Support workforce planning activities using WFM tools when applicable

Fulltime

Vendor management senior specialist

At Vodafone, we’re not just shaping the future of connectivity for our customers...

Location

Egypt , Giza

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Manage vendor relationships and communications
Communicate the monthly targets With the vendor
Monitor vendor performance and complaints to achieve our monthly targets
Manage Vendor daily operation in terms of Sales HC , campaigns reachability & success %
Manage Vendor Backoffice daily operation success %
Identify and mitigate vendor-related risks
Analyze vendor performance data and provide insights
Collaborate with internal stakeholders to meet business needs and achieve our targets
Develop and implement vendor management strategies

Job Responsibility

Manage vendor relationships and communications
Communicate the monthly targets With the vendor
Monitor vendor performance and complaints to achieve our monthly targets
Manage Vendor daily operation in terms of Sales HC , campaigns reachability & success %
Manage Vendor Backoffice daily operation success %
Identify and mitigate vendor-related risks
Analyze vendor performance data and provide insights
Collaborate with internal stakeholders to meet business needs and achieve our targets
Develop and implement vendor management strategies

Account Protection Specialist

Our Fraud Servicing team is dedicated to protecting Bluevine and our customers b...

Location

United States , Jersey City; Salt Lake City

Salary:

23.00 USD / Hour

BlueVine

Expiration Date

Until further notice

Requirements

Minimum 2+ years of customer support experience, including direct client-facing interactions
Must be 18 years of age or older and able to meet all job requirements
High school diploma or GED required
Excellent written and verbal communication skills
Ability to follow a defined work schedule: shifts assigned between 8:00 AM – 8:00 PM ET, Monday through Friday
Compliance with hybrid work policy: 2 days in-office, 3 days remote each week
Dedicated, distraction-free home workspace with reliable internet (minimum speed of 100 Mbps)

Job Responsibility

Manage case queues to investigate and resolve potential fraud concerns and high-risk transactions across multiple channels (phone, email, chat, and social media)
collaborate with Security Operations, Backoffice Risk, and banking partners to strengthen fraud prevention
Serve as a subject matter expert on fraud and high-risk transactions, supporting all lines of business (LOBs) and expanding expertise through peer knowledge sharing
Deliver exceptional customer service by owning cases end-to-end—collaborating with internal partners and ensuring timely, effective resolution
Handle all high-risk cases with urgency, consistently meeting or exceeding service-level agreements (SLAs)
Partner with customers, business partners, and leadership to resolve concerns while recommending product or process improvements to mitigate future fraud risks
Collaborate with cross-functional risk teams to reduce fraud incidents, including Account Takeovers (ATO), social engineering, and other red flags
Work independently to manage multiple projects with shifting priorities
Support initiatives and special projects as assigned by leadership
Meet regularly with your leader and team to share trends, address customer concerns, and track progress toward department goals

What we offer

Excellent health coverage and life insurance benefits
401K with an immediate 3% company match
PTO, Company Holidays, and Flexible Holidays
Company-sponsored Mental Health Benefits, including 1:1 therapy
Over $1,000 each year to spend on your personal wellness
Monthly WFH stipends totaling over $1,000 annually
Generous, paid parental leave covering up to 20 weeks of leave for birthing parents and up to 12 weeks of leave for all other parents
Access to financial coaches and education sessions
Weekly catered lunches and fully stocked kitchen pantries
Community-based volunteering opportunities

Fulltime

New

IT Training Lead

The IT Training Lead will drive technology learning and user adoption across the...

Location

United States , Delray Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in IT training, instructional design, technical enablement, or learning and development
Strong knowledge of Microsoft 365
Excellent communication, facilitation, and content development skills
Ability to translate technical concepts into practical, user-friendly training.

Job Responsibility

Design, develop, and deliver IT training programs in instructor-led, virtual, and self-paced formats
Take lead in the Microsoft Copilot and AI training strategy, including onboarding, advanced use cases, responsible AI usage, and ongoing enablement
Partner with IT leadership to support new technology rollouts, system upgrades, and digital transformation initiatives
Create and maintain training content, including videos, guides, tutorials, and job aids
Identify skill gaps and develop targeted learning solutions to improve adoption and productivity
Gather feedback and measure training effectiveness to continuously improve programs.

New

K Kitchen Representative

The position includes, but is not limited to, the following essential job duties...

Location

United States , New Albany

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan

New

K Kitchen Representative

Location

United States , Decatur

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan

New

Restaurant Assistant Manager

This position assists the Restaurant Manager (RM) with daily operations of the r...

Location

United States , Holly Springs

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Full time required
availability during all hours of operation and at least one hour pre-opening and post-closing required
Valid state Driver's License required
Excellent communication skills
Motivates, coaches, and leads team members
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Ability to gain control during stressful situations

Job Responsibility

Assists the Restaurant Manager with daily operations of the restaurant and supervises the team in their absence
Leads and coaches Restaurant Team Members and partners with the management team to maintain the Company and Brand operational standards
Provides excellent guest service in a fast and friendly manner
coaches and corrects team
Conducts second interviews for team members and shift leads
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Assigns shift duties to team members and follows up to ensure completion
Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations
Coaches team members to follow guidelines for food preparation and production management
Cascades relevant information to team members and assists with new product training

What we offer

Unlimited tip pooling
Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts
Short-Term Disability
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program

Fulltime

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Backoffice Specialist

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