Backoffice Specialist Job at Fever (Madrid)

Product Operations Specialist (Backoffice)

We are looking for a person to join the Sales Operations team. The tasks will co...

Location

India , Mumbai

Salary:

Not provided

Fever

Expiration Date

Until further notice

Requirements

Fast learner and good information retention with good multitasking skills
Ability to work under pressure, and manage high demand peaks
Good social skills and management of interpersonal relationships (daily communication with all departments of the company)
High level of English and Hindi
+2 years in similar roles
Decisive person, ability to react quickly and problem management
Fluency and good management of Microsoft Office, and in general with the different software tools

Job Responsibility

Management of our internal Back Office system
Creation and management of all the plans that enter our platform
Weekly control of database queries to ensure the correct performance of our plans
Coordination with the different teams to carry out necessary changes in the marketplace configuration and their experiences
Maintenance and management of integration by APIs
Monitor and keep updated the content of the Fever marketplace
Attend weekly meetings with the different departments

What we offer

Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
Opportunity to have a real impact in a high-growth global category leader
40% discount on all Fever events and experiences
Responsibility from day one and professional and personal growth
Great work environment with a young, international team of talented people to work with
Private health insurance
Wellhub membership

Fulltime

Vendor management senior specialist

At Vodafone, we’re not just shaping the future of connectivity for our customers...

Location

Egypt , Giza

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Manage vendor relationships and communications
Communicate the monthly targets With the vendor
Monitor vendor performance and complaints to achieve our monthly targets
Manage Vendor daily operation in terms of Sales HC , campaigns reachability & success %
Manage Vendor Backoffice daily operation success %
Identify and mitigate vendor-related risks
Analyze vendor performance data and provide insights
Collaborate with internal stakeholders to meet business needs and achieve our targets
Develop and implement vendor management strategies

Job Responsibility

Manage vendor relationships and communications
Communicate the monthly targets With the vendor
Monitor vendor performance and complaints to achieve our monthly targets
Manage Vendor daily operation in terms of Sales HC , campaigns reachability & success %
Manage Vendor Backoffice daily operation success %
Identify and mitigate vendor-related risks
Analyze vendor performance data and provide insights
Collaborate with internal stakeholders to meet business needs and achieve our targets
Develop and implement vendor management strategies

New

Customer Service Specialist

We are EDP, a global energy company present in around 29 markets with a particul...

Location

Portugal , Lisboa

Salary:

Not provided

EDP

Expiration Date

Until further notice

Requirements

3 to 5 years of relevant professional experience
Strong electrical knowledge
Solid experience in solar energy, storage systems, and electric mobility solutions
Experience in field service or solar technical support environments
Knowledge of the solar installation process and related technologies
Familiarity with call center or backoffice environments is a plus
Experience with workforce management (WFM) tools is valued
Ability to work in multidisciplinary teams
Strong communication and interpersonal skills
Structured thinking and ability to manage complex workflows

Job Responsibility

Provide technical support and customer service within solar, energy storage, and electric mobility solutions
Support field service operations and ensure high-quality technical assistance to customers and partners
Monitor and support the solar installation process, ensuring compliance with technical and operational standards
Collaborate with multidisciplinary teams (technical, operations, and customer service) to resolve complex issues
Contribute to the creation, optimization, and standardization of processes and procedures
Support backoffice and call center operations with technical expertise when required
Structure and improve workflows to increase operational efficiency and service quality
Ensure effective communication with stakeholders, providing clear and accurate information
Support workforce planning activities using WFM tools when applicable

Fulltime

Account Protection Specialist

Our Fraud Servicing team is dedicated to protecting Bluevine and our customers b...

Location

United States , Jersey City; Salt Lake City

Salary:

23.00 USD / Hour

BlueVine

Expiration Date

Until further notice

Requirements

Minimum 2+ years of customer support experience, including direct client-facing interactions
Must be 18 years of age or older and able to meet all job requirements
High school diploma or GED required
Excellent written and verbal communication skills
Ability to follow a defined work schedule: shifts assigned between 8:00 AM – 8:00 PM ET, Monday through Friday
Compliance with hybrid work policy: 2 days in-office, 3 days remote each week
Dedicated, distraction-free home workspace with reliable internet (minimum speed of 100 Mbps)

Job Responsibility

Manage case queues to investigate and resolve potential fraud concerns and high-risk transactions across multiple channels (phone, email, chat, and social media)
collaborate with Security Operations, Backoffice Risk, and banking partners to strengthen fraud prevention
Serve as a subject matter expert on fraud and high-risk transactions, supporting all lines of business (LOBs) and expanding expertise through peer knowledge sharing
Deliver exceptional customer service by owning cases end-to-end—collaborating with internal partners and ensuring timely, effective resolution
Handle all high-risk cases with urgency, consistently meeting or exceeding service-level agreements (SLAs)
Partner with customers, business partners, and leadership to resolve concerns while recommending product or process improvements to mitigate future fraud risks
Collaborate with cross-functional risk teams to reduce fraud incidents, including Account Takeovers (ATO), social engineering, and other red flags
Work independently to manage multiple projects with shifting priorities
Support initiatives and special projects as assigned by leadership
Meet regularly with your leader and team to share trends, address customer concerns, and track progress toward department goals

What we offer

Excellent health coverage and life insurance benefits
401K with an immediate 3% company match
PTO, Company Holidays, and Flexible Holidays
Company-sponsored Mental Health Benefits, including 1:1 therapy
Over $1,000 each year to spend on your personal wellness
Monthly WFH stipends totaling over $1,000 annually
Generous, paid parental leave covering up to 20 weeks of leave for birthing parents and up to 12 weeks of leave for all other parents
Access to financial coaches and education sessions
Weekly catered lunches and fully stocked kitchen pantries
Community-based volunteering opportunities

Fulltime

New

Assistant Design Manager

Fortem Solutions are currently recruiting for an Assistant Design Manager to joi...

Location

United Kingdom , Sheffield

Salary:

Not provided

Fortem Solutions Ltd

Expiration Date

May 31, 2026

Requirements

Excellent communication as part of the delivery team
Some understanding of the construction industry
Able to adapt and change with environmental demands being placed on them. I.e changing activities
Either a College relevant construction course or a University bachelor's degree (Hons) in a relevant field such as Architecture, Building Surveying, Construction Management, or Architectural Technology.

Job Responsibility

Support to lead and provide a professional, comprehensive and sustainable design service for the customer and key partners / suppliers at all delivery stages
Assist with reviewing design information and contractor's designed portion packages at all RIBA Stages
To assist in establish the design team and clarify and align understanding of scope and accountabilities to stakeholder and contractual requirements
With support review designers scopes of services
With support prepare design deliverables and design programmes
Identification, recording and mitigation of design and project Risks and Opportunities
Support the team ensuring pricing assumptions are consistent with the development of the design
With support ensure all roles and responsibilities of CDM is factored into the design by the design team, PD (PD advisor)
With support liaison with the Commercial Team for cost checking and ensuring the design meets the project budget
Understand and help with monitoring design changes and change control.

What we offer

Car allowance
25 days annual leave + bank holidays & your birthday off (34 days total)
Pay review every year
26 weeks full pay maternity leave
8 weeks full pay paternity leave
Discounted gym memberships at national and local gyms
Up to £3,000 colleague referral fee
Vast directory of training on bespoke in-house Learning Management System
Other benefits including Private pension, Life Insurance, dental care, private healthcare, cycle-to-work scheme, mobile phone provider discounts & more

Fulltime

New

Smart Connected Warehouse Analyst

This onsite Smart Connected Warehouse (SCW) Analyst opportunity in Milan, IL off...

Location

United States , Milan

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1+ year of experience working within an Operations and/or Engineering environment
Strong communication skills and the ability to work collaboratively with diverse teams
Comfort working in a warehouse setting, including time on the floor

Job Responsibility

Provide production support for facilities where modern warehouse solutions are already deployed
Support the rollout of new system capabilities as they are introduced
Create training documentation for both warehouse office staff and floor operators
Deliver end‑user training and provide onsite support during implementations
Prepare facilities for upcoming PITM implementations
Train operators on the new Warehouse Management System (WMS)
Troubleshoot issues during and after system go‑lives
Partner closely with operations, engineering, and IT stakeholders to ensure successful adoption

What we offer

Medical
Vision
Dental
Life insurance
Disability insurance
401(k) plan
Free online training

Fulltime

New

Cloud Solution Architect

We are looking to hire a hands-on Cloud Solution Architect (CSA) to join our div...

Location

United States , Multiple Locations

Salary:

68300.00 - 151200.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field OR equivalent experience
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field OR equivalent experience
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)

Job Responsibility

Play a pivotal role in the Azure Infrastructure and Azure Application Migrations Factory, providing technical enablement, operational support, and strategic engagement across customer projects
Facilitate scalable delivery through strong technical program management utilizing a factory model/approach
Ensure Solution Excellence: Deliver solutions with high performance, security, scalability, maintainability, repeatability, reusability, and reliability upon deployment
Drive Consumption Growth: Develop opportunities to enhance Customer Success and help customers extract value from their Microsoft investments
Operational Awareness: Understanding of consumption metrics and their reflection on program effectiveness
Unblock Customer Challenges: Leverage subject matter expertise to identify resolutions for customer blockers
Architect Azure Infrastructure and Azure Application Migrations Solutions: Apply technical knowledge to design solutions aligned with business and IT needs
Advocate for Customers: Share insights and best practices, collaborate with the Factory team to address key blockers, and influence improvements, roadmap and feature prioritization
Resolve technical blockers: Debug technical issues and provide fixes for engagements encountering blockers
Continuous Learning: Stay updated on market trends, collaborate with the Analytics & AI technical community, and educate customers about the Azure AI platform

What we offer

Certain roles may be eligible for benefits and other compensation

Fulltime

New

Data & Insights Principal

Here at Fortem we’re recruiting for a Data & Insights Principal to join our IT t...

Location

United Kingdom , Birmingham, Warwickshire

Salary:

Not provided

Fortem Solutions Ltd

Expiration Date

May 24, 2026

Requirements

Experience of creating and implementing strategic data initiatives
Demonstrable experience of managing internal Data & Insights resources
Proven ability to translate data insights into business actions to all levels of non‑technical audiences
Strong Power BI, SSRS and analytics skills
Ability to translate complex data into strategic insight for executive and non-technical audience
Ability to design and implement semantic data models and relational structures
Familiarity with data governance, data security and handling sensitive data
Ability to analyse business problems and propose data-driven solutions
Ability to challenge data quality issues and influence corrective action
Strong communication, stakeholder, and presentation skills to stakeholders of all levels

Job Responsibility

Creating and delivering a Data & Insights Strategy which enables tangible improvements in operational and commercial performance
Delivering actionable insights that improve KPI performance and support strategic decision‑making both within the company and for our clients
Be the senior data advocate driving improvements in data quality and literacy across the company
Create and own a Data & Insights Vision for Fortem aligned to the company ambitions with a supporting delivery strategy and roadmap
Understand business and client challenges to provide clear, meaningful narratives that support decision‑making
Lead creation and ongoing improvement of user friendly, intuitive dashboards and reports, including internal and external KPIs, that maximise our operational and commercial performance
Define and embed a data governance framework to increase data quality and literacy
Work with operational, commercial, and strategic stakeholders to understand reporting needs and define requirements
Explore emerging tools and technologies—including Fabric and Microsoft AI Foundry, to ensure Fortem continue to have a modern data engineering & analytics ecosystem

What we offer

Annual bonus up to 10% of basic salary
29 days annual leave & your birthday off
Pay review every year
26 weeks full pay maternity leave
8 weeks full pay paternity leave
£1,000 towards home electric car set up
Discounted gym memberships at national and local gyms
Up to £3,000 colleague referral fee
Vast directory of training on bespoke in-house Learning Management System
Private pension

Fulltime

Backoffice Specialist

Fever

Location:
Spain , Madrid

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
August 28, 2025

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