Backoffice Specialist Job at Fever (Madrid)

Specialist Customer Care Support

Step into the role of Specialist Customer Care Support at Barclays, where you'll...

Location

India , Chennai

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Experience of working in a customer facing service environment
Knowledge of Lending Operations, Collateral & Mortgage
Responsible for providing loans for business
A demonstrated ability to take ownership of projects and to lead them independently to successful conclusions
Good Communication Skills
Should have prior experience in Backoffice role (non-voice)
Flexibility in hours of work and ability to work changing shifts patterns
key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills

Job Responsibility

Support the provision of customer service through various communication channels including chat, email and phone
Support the execution of customer service requirements to resolve more complex customer needs, requests and enquires
Collaboration with teams across the bank to align and integrate customer care processes
Identification of areas for improvement and providing recommendations for change in customer care processes, by providing feedback and coaching for colleagues on these highlighted areas
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations
Resolution of customer inquiries and issues related to the bank’s products and services, including account balances, transactions and payments
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness

What we offer

Hybrid working
structured approach to hybrid working
supportive and inclusive culture and environment
flexible working arrangements
opportunity to embrace mobility

Fulltime

Account Protection Specialist

Our Fraud Servicing team is dedicated to protecting Bluevine and our customers b...

Location

United States , Jersey City; Salt Lake City

Salary:

23.00 USD / Hour

BlueVine

Expiration Date

Until further notice

Requirements

Minimum 2+ years of customer support experience, including direct client-facing interactions
Must be 18 years of age or older and able to meet all job requirements
High school diploma or GED required
Excellent written and verbal communication skills
Ability to follow a defined work schedule: shifts assigned between 8:00 AM – 8:00 PM ET, Monday through Friday
Compliance with hybrid work policy: 2 days in-office, 3 days remote each week
Dedicated, distraction-free home workspace with reliable internet (minimum speed of 100 Mbps)

Job Responsibility

Manage case queues to investigate and resolve potential fraud concerns and high-risk transactions across multiple channels (phone, email, chat, and social media)
collaborate with Security Operations, Backoffice Risk, and banking partners to strengthen fraud prevention
Serve as a subject matter expert on fraud and high-risk transactions, supporting all lines of business (LOBs) and expanding expertise through peer knowledge sharing
Deliver exceptional customer service by owning cases end-to-end—collaborating with internal partners and ensuring timely, effective resolution
Handle all high-risk cases with urgency, consistently meeting or exceeding service-level agreements (SLAs)
Partner with customers, business partners, and leadership to resolve concerns while recommending product or process improvements to mitigate future fraud risks
Collaborate with cross-functional risk teams to reduce fraud incidents, including Account Takeovers (ATO), social engineering, and other red flags
Work independently to manage multiple projects with shifting priorities
Support initiatives and special projects as assigned by leadership
Meet regularly with your leader and team to share trends, address customer concerns, and track progress toward department goals

What we offer

Excellent health coverage and life insurance benefits
401K with an immediate 3% company match
PTO, Company Holidays, and Flexible Holidays
Company-sponsored Mental Health Benefits, including 1:1 therapy
Over $1,000 each year to spend on your personal wellness
Monthly WFH stipends totaling over $1,000 annually
Generous, paid parental leave covering up to 20 weeks of leave for birthing parents and up to 12 weeks of leave for all other parents
Access to financial coaches and education sessions
Weekly catered lunches and fully stocked kitchen pantries
Community-based volunteering opportunities

Fulltime

Service Sales & Rental Specialist

This position is responsible for driving the Service sales order intake (OI), th...

Location

Italy , Casalecchio di Reno

Salary:

Not provided

Sulzer

Expiration Date

Until further notice

Requirements

Five years relevant experience as a Service Engineer, Service Manager, Sales Manager, Rental Specialist or similar positions
Experience in a related B2B service industry preferred, particularly pumps, process industry and/or equipment rental business
University Degree in Engineering or similar
Italian mothertongue
English (fluent)
Display empathy, inspire trust and influence across organization and customers
Show leadership attitude, with ability of coordinating non-reporting peers
Strong communication and presentation skills
Ability to work independently, prioritize and manage multiple assignments simultaneously
Problem solver, manages tasks end-to-end in a structured and timely manner

Job Responsibility

Acquire solid understanding of services and rental performed within Sulzer, getting a sound knowledge of the reference market and competition landscape to guide the development of a growth roadmap of services and rental in Italy, reaching sales excellence according to Sulzer’s growth plan
Reach service order intake (OI) targets, rental order OI and new customer acquisition targets
Consolidate and expand service sales in Italy with a proactive approach in cooperation with Sales Managers, Area Managers and Key Account Managers, ensuring a solution-oriented approach
Assess the rental market landscape for the whole Sulzer portfolio and develop a growth strategy to meet sales and Customer acquisition targets
Drive the development of rental sales both directly and in coordination with Sales Managers, Area Managers and Key Account Managers ensuring a holistic solution-oriented approach
Develop complex technical and commercial proposals in coordination with supporting functions, ensuring Customer needs are met
Develop and maintain forecasts of sales, forecasts of unit demand through in-depth market knowledge, providing budgeting proposals for new units to be included in the rental fleet
Ensure and maintain proper communication with Service Operations for the timely refurbishment of rental units
Ensure the coordination in the orders execution together with the Service Operations and Backoffice teams, fostering execution excellence by ensuring timely and high-quality execution
Maintain a timely delivery and a high-quality release of reporting and accounting to Customers, ensuring completeness of information shared to supporting functions

Fulltime

New

Process Worker - Days (FLT)

The company is looking for someone to fulfil an operational team member role wit...

Location

United Kingdom , Preston

Salary:

19.52 GBP / Hour

Rullion

Expiration Date

Until further notice

Requirements

High standards and expectations in their approach to work
Enthusiastic and flexible approach to work
Provide evidence of being self-motivated with strong interpersonal skills
Excellent communication skills, both verbal and written
Attention to detail
Able to work as part of a team and also able to work without direct supervision and alone
Able to work in a controlled manner and under pressure
Will be required to work in a Supervised Area (radiation only)
FLT B1 licence required
FLT licenses for B2 & B3 classifications preferable

Job Responsibility

Performing process confirmations and asset care checks
Ensure operations are conducted safety and in a timely manner to meet demand
Ensure all safety rules and procedures are followed
Attention to detail as working to Transport Regulations for Class 7 material
Identify opportunities to continuously improve safety standards
Hands on approach to achieving targets within the Hex Raft area
Full use of Human Performance tools/techniques

Fulltime

New

Pabx Operator

The PABX Operator is responsible for professionally handling all incoming and ou...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Minimum 1 year of experience in a similar role, preferably in a luxury or five-star hotel environment
Professional and courteous telephone etiquette
Strong listening skills and attention to detail
Ability to remain calm and focused in high-pressure situations
Familiarity with hotel communication systems (e.g., PABX, Opera, or other PMS)
Basic computer proficiency (MS Office, Outlook)
High level of personal presentation and grooming
Able to work a flexible schedule with the ability to work all shifts, weekends and holidays as per business demands and needs
Excellent verbal communication skills in English

Job Responsibility

Operate the hotel’s Private Automatic Branch Exchange (PABX) system effectively to route incoming and outgoing calls
Answer all calls promptly, courteously, and professionally in accordance with hotel standards
Handle wake-up call requests and ensure timely delivery to guests
Relay messages accurately to hotel guests and staff
Coordinate with departments to connect internal calls and ensure smooth communication flow
Monitor emergency lines and follow hotel emergency procedures when necessary
Provide basic hotel information to callers and transfer to appropriate departments
Maintain a current knowledge of hotel services, events, and promotions
Log all calls, messages, and wake-up calls as required by hotel policy
Assist in maintaining updated telephone directories

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for employee uniforms
Complimentary employee meals

Fulltime

New

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have t...

Location

United States of America , Orlando

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level

Job Responsibility

Greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program
Working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers
Provide regular and predicable onsite attendance
Interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store

What we offer

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match

New

Remote Booking Support Coordinator

Our team is expanding and looking for client-focused individuals to support trav...

Location

United States , Tucson

Salary:

Not provided

Traveling with Tasha

Expiration Date

Until further notice

Requirements

Strong communication and organization skills
Comfortable working independently and remotely
Reliable internet access and computer
Customer service or administrative experience is a plus
Must be 18+ and authorized to work in the United States of America

Job Responsibility

Assist clients with travel inquiries and booking support
Communicate professionally via phone, email, and online platforms
Maintain accurate client records and follow procedures
Complete training modules and stay up to date on travel guidelines
Work independently while collaborating with a remote team

What we offer

Flexible scheduling
Remote work from anywhere in the U.S.
Training and mentorship
Opportunity to build transferable skills
Performance-based income structure

New

Apprentice hotel management

We are storytellers - from tales of wild journeys of discovery across the world ...

Location

Germany , Frankfurt

Salary:

Not provided

SOFITEL

Expiration Date

Until further notice

Requirements

You want to work in the hotel industry in an open, young and modern environment
You are interested in the industry, in working with people and have a school-leaving certificate
You want to learn something new and have an appreciation for good food, unconventional hotel concepts and international guests
You are familiar with computers and question connections
You not only bring your skills with you, but also your character

Job Responsibility

You are a team player and work hand in hand with your colleagues
You are enthusiastic about putting a smile on other people's faces
You are interested in everything that goes on behind the scenes in the hotel, from marketing to revenue management
You love variety and challenges

What we offer

Get to know our 25hours hotels and stay for free for a maximum of 10 nights per years as an employee
Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
Benefit from great offers from our numerous cooperation partners
Reconcile your personal situation with work – we are open to part-time employment, mini-jobs and any other adjustments
Possibility to move into our trainee flat share for your training
Be part of our hilarious staff parties and much more

Backoffice Specialist

Fever

Location:
Spain , Madrid

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
August 28, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Backoffice Specialist

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Location:Spain , Madrid

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Contract Type:Employment contract

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

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Job Posted:August 28, 2025

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Specialist Customer Care Support

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