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Backoffice Specialist - German

https://www.randstad.com Logo

Randstad

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Location:
Portugal , Porto

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We’re looking for motivated professionals to join a dynamic back-office team in the motor insurance sector. Join a leading company in the automotive insurance industry, supporting administrative operations related to car insurance policies. A great opportunity to grow in a structured, international, and fast-paced environment.

Job Responsibility:

  • Manage and update motor insurance policy data accurately in internal systems
  • Process administrative requests, including contract updates, renewals, and cancellations
  • Handle and organize policy-related documentation to ensure compliance and accuracy
  • Review and verify customer or broker information to support internal procedures
  • Provide administrative support to internal teams, ensuring smooth and timely operations
  • Handle incoming phone calls (approximately 20 per day) and communicate effectively with clients
  • Manage extended vehicle warranty processes and related documentation
  • Oversee contract management for insurance policies
  • Register and maintain workshop/service center data in the system
  • Validate documentation to ensure completeness and compliance

Requirements:

  • Minimum C1 level in German is required
  • proficiency in English or Portuguese is also necessary
  • Previous experience in administrative and back-office roles is highly preferred
  • Strong attention to detail and excellent organizational skills
  • Comfortable working with digital tools and administrative processes
  • Ability to manage multiple tasks and priorities effectively in a structured environment
  • Proactive, adaptable, and a strong team player with good communication skills

Nice to have:

  • Basic knowledge of automotive mechanics is an advantage
  • Experience in the insurance or automotive sectors

Additional Information:

Job Posted:
December 28, 2025

Expiration:
January 15, 2026

Job Link Share:

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