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The Aurora Networks Backlog Management team is looking for a motivated, collaborative, critical thinker. This Team plays a key role in maintaining flow and balance across this complex business segments backlog. The right candidate will have the unique opportunity to learn from and work hand in hand with key business stakeholders and gain valuable exposure across the organization.
Job Responsibility:
Work with various scheduling teams to ensure production commitments are aligned to the Customer Request
Work with respective logistics teams to facilitate expedited shipments
Customer & Sales Escalation – point person for any order escalations from start to resolution
Provide consistent communication to Customer Service and Sales regarding delivery expectations and performance
Assist in quarter end activities, keeping in continuous contact with various departments to maximize all revenue potential
Support PLM through product transitions, preparing for and communicating impact on new and existing backlog
Support Demand and Supply Planning with inventory management and reduction
Manage and align interorganizational transfer orders and shipments
Work closely with various teams to resolve any holds affecting order completion
Other distribution and supply alignment activities as required
Requirements:
Bachelor’s degree or equivalent experience
Purchasing, supply chain and/or customer service experience
Outlook and advanced Excel knowledge
Strong analytic skills with dashboards, build templates, charts and tables
Bi-lingual in English and Spanish
Nice to have:
SAP experience
General understanding of manufacturing operations and the flow of supply/demand