Background Screening Specialist Job at Citi (Heredia)

Criminal Data Specialist

We are seeking a Senior Product Operations Specialist to join our team and play ...

Location

United States , Nashville

Salary:

76000.00 - 95000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

5+ years of experience in product operations, data operations, or process optimization, ideally within the background screening industry or a closely related field
Deep understanding of the U.S. Judicial System's processes, including court data, public records, and data sources relevant to background checks
Proven track record of analyzing, tracking, and improving data quality and integrity within complex data ecosystems
Experience working cross-functionally with Product Management, Engineering, Compliance, and Operations teams
Team-oriented mindset, with a focus on shared success and continuous improvement

Job Responsibility

Partner with Product Managers, Data, and Operations teams to identify and implement process improvements that enhance data quality, efficiency, and scalability
Use analytical insights to track, monitor, and improve data accuracy across multiple systems and data sources
Leverage industry knowledge to optimize workflows related to court data, public records, and other screening data sources
Act as a bridge between technical and non-technical teams, ensuring smooth communication and alignment on priorities
Proactively identify gaps in data processes, propose solutions, and drive implementation

What we offer

Learning and development allowance
Competitive cash and equity compensation and opportunity for advancement
100% medical, dental, and vision coverage
Up to $25K reimbursement for fertility, adoption, and parental planning services
Flexible PTO policy
Monthly wellness stipend, home office stipend
Lunch four times a week
Commuter stipend
Abundance of snacks and beverages

Fulltime

Senior Product Operations Specialist

Senior Product Operations Specialist to join our team and play a critical role i...

Location

United States , Nashville

Salary:

76000.00 - 95000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

5+ years of experience in product operations, data operations, or process optimization, ideally within the background screening industry or a closely related field
Deep understanding of the U.S. Judicial System's processes, including court data, public records, and data sources relevant to background checks
Proven track record of analyzing, tracking, and improving data quality and integrity within complex data ecosystems
Experience working cross-functionally with Product Management, Engineering, Compliance, and Operations teams
Team-oriented mindset, with a focus on shared success and continuous improvement

Job Responsibility

Partner with Product Managers, Data, and Operations teams to identify and implement process improvements that enhance data quality, efficiency, and scalability
Use analytical insights to track, monitor, and improve data accuracy across multiple systems and data sources
Leverage industry knowledge to optimize workflows related to court data, public records, and other screening data sources
Act as a bridge between technical and non-technical teams, ensuring smooth communication and alignment on priorities
Proactively identify gaps in data processes, propose solutions, and drive implementation

What we offer

Learning and development allowance
Competitive cash and equity compensation and opportunity for advancement
100% medical, dental, and vision coverage
Up to $25K reimbursement for fertility, adoption, and parental planning services
Flexible PTO policy
Monthly wellness stipend, home office stipend
Lunch four times a week
Commuter stipend
Abundance of snacks and beverages

Fulltime

Executive Background Screening & Adjudication Specialist

We are seeking a detail-oriented and collaborative Executive Background Screenin...

Location

Philippines , Taguig City

Salary:

Not provided

General Motors

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Human Resources, Business, Criminal Justice, or related field, or equivalent experience
Solid experience in executive background screening, HR operations, Talent Acquisition, compliance, or a related function
Hands-on experience working with background check vendors and/or screening platforms
Strong analytical and decision-making skills, with the ability to interpret complex background reports and apply policy consistently
Demonstrated ability to handle confidential and sensitive information with discretion
Excellent communication and stakeholder management skills, with experience partnering across HR, Legal, and business teams
Experience managing vendor relationships in an HR or compliance context
Knowledge of FCRA, EEOC guidance, fair chance hiring laws, and other relevant regulations is a plus
Experience supporting immigration/work authorization processes and/or partnering with Global Mobility or immigration counsel
Prior experience supporting executive-level hiring or high-risk/sensitive roles

Job Responsibility

Serve as the primary point of contact for the background check vendor, managing day-to-day operations, issue resolution and continuous process improvement
Leverage strong data judgement & story telling with data to monitor service levels, turnaround times, and quality, escalating performance issues and partnering with the vendor on remediation plans
Maintain and update standard operating procedures, configurations, and workflows related to background screening in vendor tools and internal systems
Collaborate with Procurement, Legal, and HR Ops on contract renewals, scope changes, and data privacy/compliance requirements
Oversee end-to-end background check initiation, monitoring, and completion for candidates and new hires in partnership with Talent Acquisition
Track and reconcile outstanding checks, delays, and exceptions, proactively communicating status and risks to recruiters and HR
Ensure accurate and timely documentation and case logging in HR systems and case management tools
Lead background check adjudications, reviewing results against company policy, local laws, and regulatory guidance
Facilitate and document escalations for complex or high-risk cases, partnering with appropriate stakeholders
Maintain and apply adjudication matrices and decision frameworks, updating them as policy or regulatory requirements evolve

Fulltime

Background Check Specialist - Executive Screening, Adjudication & Vendor Management

We are seeking a detail-oriented and collaborative Background Check Specialist w...

Location

Philippines , Taguig City

Salary:

Not provided

General Motors

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Human Resources, Business, Criminal Justice, or related field, or equivalent experience
Solid experience in background screening, HR operations, Talent Acquisition, compliance, or a related function
Hands-on experience working with background check vendors and/or screening platforms
Strong analytical and decision-making skills, with the ability to interpret complex background reports and apply policy consistently
Demonstrated ability to handle confidential and sensitive information with discretion
Excellent communication and stakeholder management skills, with experience partnering across HR, Legal, and business teams
Experience managing vendor relationships in an HR or compliance context
Knowledge of FCRA, EEOC guidance, fair chance hiring laws, and other relevant regulations is a plus
Experience supporting immigration/work authorization processes and/or partnering with Global Mobility or immigration counsel
Prior experience supporting executive-level hiring or high-risk/sensitive roles

Job Responsibility

Serve as the primary point of contact for the background check vendor, managing day-to-day operations, issue resolution and continuous process improvement
Leverage strong data judgement & story telling with data to monitor service levels, turnaround times, and quality, escalating performance issues and partnering with the vendor on remediation plans
Maintain and update standard operating procedures, configurations, and workflows related to background screening in vendor tools and internal systems
Collaborate with Procurement, Legal, and HR Ops on contract renewals, scope changes, and data privacy/compliance requirements
Oversee end-to-end background check initiation, monitoring, and completion for candidates and new hires in partnership with Talent Acquisition
Track and reconcile outstanding checks, delays, and exceptions, proactively communicating status and risks to recruiters and HR
Ensure accurate and timely documentation and case logging in HR systems and case management tools
Lead background check adjudications, reviewing results against company policy, local laws, and regulatory guidance
Facilitate and document escalations for complex or high-risk cases, partnering with appropriate stakeholders
Maintain and apply adjudication matrices and decision frameworks, updating them as policy or regulatory requirements evolve

Fulltime

Talent Acquisition Specialist

Our client is seeking a driven and experienced Talent Acquisition Specialist to ...

Location

United Kingdom , Croydon

Salary:

38000.00 - 40000.00 GBP / Year ▼

Office Angels

Expiration Date

Until further notice

Requirements

Strong background in high-volume or mass recruitment
Confident communicator with the ability to influence and engage stakeholders at all levels
Highly organised, detail-oriented, and comfortable working in a fast-paced environment
Proficient in using ATS platforms and recruitment analytics

Job Responsibility

Lead end-to-end recruitment for a large volume of vacancies, ensuring timely and effective hiring
Collaborate with hiring managers and stakeholders to understand workforce needs and deliver tailored recruitment strategies
Source, screen, and shortlist candidates through various channels including job boards, social media, and internal talent pools
Coordinate interviews, manage offers, and ensure a seamless candidate experience
Maintain accurate records and reporting via the applicant tracking system (ATS)
Support recruitment campaigns and events to attract diverse and skilled talent
Provide regular updates and insights to stakeholders on recruitment progress and challenges

What we offer

Opportunity to contribute to a major recruitment project within a respected transport organisation
Collaborative and supportive team environment

Fulltime

Talent Acquisition Specialist

Our client is seeking a driven and experienced Talent Acquisition Specialist to ...

Location

United Kingdom , Croydon

Salary:

38000.00 - 40000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Strong background in high-volume or mass recruitment
Confident communicator with the ability to influence and engage stakeholders at all levels
Highly organised, detail-oriented, and comfortable working in a fast-paced environment
Proficient in using ATS platforms and recruitment analytics

Job Responsibility

Lead end-to-end recruitment for a large volume of vacancies, ensuring timely and effective hiring
Collaborate with hiring managers and stakeholders to understand workforce needs and deliver tailored recruitment strategies
Source, screen, and shortlist candidates through various channels including job boards, social media, and internal talent pools
Coordinate interviews, manage offers, and ensure a seamless candidate experience
Maintain accurate records and reporting via the applicant tracking system (ATS)
Support recruitment campaigns and events to attract diverse and skilled talent
Provide regular updates and insights to stakeholders on recruitment progress and challenges

What we offer

Opportunity to contribute to a major recruitment project within a respected transport organisation
Collaborative and supportive team environment

Fulltime

HR Onboarding Manager

Under the direction of the Director, HR Compliance, the HR Onboarding Manager wi...

Location

United States , Denver

Salary:

64500.00 - 80700.00 USD / Year

InnovAge

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Human Resources, or a related field from an accredited college OR equivalent combination of education, training, and experience
Five years of Human Resources Support experience
One year of Human Resource Lead Position Experience
Five year of administrative support experience and basic knowledge of Microsoft Office Suite
Basic knowledge of federal and state laws regarding employment
CMS and State Governing Body Regulation Knowledge

Job Responsibility

Ensures the organization complies with federal, state, and local healthcare regulations
Assists with delegating, completing, and overseeing onboarding duties, including reporting requests, candidate volume, candidate tracking updates, and communication tracking
Leads team projects and objectives under the supervision of the Director of HR Compliance
Reviews vendor invoices and tracks and resolves discrepancies
Assists with training new HR Onboarding Specialists
Establishes best onboarding operational practices to support compliance
Identifies and implements process improvements to enhance the efficiency and effectiveness of the onboarding process
Escalates complex or high-risk cases for resolution and guidance
Guide new InnovAge candidates in navigating the pre-employment process, providing one to one support when needed
Actively engage with candidates and motivate them to complete onboarding steps promptly through excellent customer support and timely response in a fast-paced environment

What we offer

medical/dental/vision insurance
short and long-term disability
life insurance and AD&D
supplemental life insurance
flexible spending accounts
401(k) savings
paid time off
company-paid holidays
401(k) plan with company match

Fulltime

Senior Manager, Enterprise & Strategic Support

As the Senior Manager, Enterprise Support, you will own the support experience f...

Location

United States , Denver; Nashville

Salary:

132000.00 - 182000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

5+ years of experience in customer support leadership roles
At least 3 years focused on enterprise B2B customers
Direct management experience leading teams of 10-20+ support professionals in high-growth environments
Deep understanding of enterprise customer expectations, complex multi-stakeholder environments, and premium support models
Proven track record of successfully managing high-stakes customer escalations and executive-level communications
Enterprise B2B SaaS experience with complex, technical products (Required)
Experience in HR tech, compliance, or background screening industries (Preferred)
Strong ability to influence and partner with Sales, Customer Success, Product, and Engineering teams
Data-driven approach to decision making with expertise in support metrics, SLA management, and quality assurance
Experience building support processes, playbooks, and systems that scale with growth

Job Responsibility

Own and optimize the enterprise support experience, ensuring rapid response times, high-quality resolutions, and proactive engagement with our largest customers
Serve as the primary point of contact for complex enterprise escalations, coordinating cross-functional resources and driving issues to resolution with appropriate urgency and communication
Build, coach, and develop a high-performing team of enterprise support specialists who serve as trusted advisors to strategic accounts
Design and implement differentiated support offerings for enterprise customers, including dedicated support models, enhanced SLAs, and white-glove service programs
Collaborate closely with Customer Success, Account Management, Sales, Product, and Engineering teams to ensure seamless enterprise customer experiences and advocate for customer needs
Systematically capture and analyze enterprise customer feedback, translating insights into actionable improvements and product requirements
Establish and monitor enterprise support KPIs (CSAT, SLA adherence, escalation resolution time, etc.), drive continuous improvement, and report on team performance
Develop enterprise support playbooks, escalation protocols, and knowledge management systems that enable consistent, high-quality service delivery
Partner with the Director to implement AI-powered tools that enhance enterprise support efficiency while maintaining the high-touch, personalized service our enterprise customers expect
Drive support initiatives that directly impact enterprise NRR (Net Revenue Retention) and reduce churn through exceptional service delivery

What we offer

A fast-paced and collaborative environment
Learning and development allowance
Competitive compensation and opportunity for advancement
100% medical, dental and vision coverage
Unlimited PTO policy
Monthly wellness stipend
In-office perks such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages
A relocation stipend may be available for those willing to relocate to a Checkr hub location

Fulltime

Background Screening Specialist

Citi

Location:
Costa Rica , Heredia

Category:
Human Resources

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 30, 2025

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