Background Screening Specialist Job at Citi (Heredia)

Criminal Data Specialist

We are seeking a Senior Product Operations Specialist to join our team and play ...

Location

United States , Nashville

Salary:

76000.00 - 95000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

5+ years of experience in product operations, data operations, or process optimization, ideally within the background screening industry or a closely related field
Deep understanding of the U.S. Judicial System's processes, including court data, public records, and data sources relevant to background checks
Proven track record of analyzing, tracking, and improving data quality and integrity within complex data ecosystems
Experience working cross-functionally with Product Management, Engineering, Compliance, and Operations teams
Team-oriented mindset, with a focus on shared success and continuous improvement

Job Responsibility

Partner with Product Managers, Data, and Operations teams to identify and implement process improvements that enhance data quality, efficiency, and scalability
Use analytical insights to track, monitor, and improve data accuracy across multiple systems and data sources
Leverage industry knowledge to optimize workflows related to court data, public records, and other screening data sources
Act as a bridge between technical and non-technical teams, ensuring smooth communication and alignment on priorities
Proactively identify gaps in data processes, propose solutions, and drive implementation

What we offer

Learning and development allowance
Competitive cash and equity compensation and opportunity for advancement
100% medical, dental, and vision coverage
Up to $25K reimbursement for fertility, adoption, and parental planning services
Flexible PTO policy
Monthly wellness stipend, home office stipend
Lunch four times a week
Commuter stipend
Abundance of snacks and beverages

Fulltime

Senior Product Operations Specialist

Senior Product Operations Specialist to join our team and play a critical role i...

Location

United States , Nashville

Salary:

76000.00 - 95000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

5+ years of experience in product operations, data operations, or process optimization, ideally within the background screening industry or a closely related field
Deep understanding of the U.S. Judicial System's processes, including court data, public records, and data sources relevant to background checks
Proven track record of analyzing, tracking, and improving data quality and integrity within complex data ecosystems
Experience working cross-functionally with Product Management, Engineering, Compliance, and Operations teams
Team-oriented mindset, with a focus on shared success and continuous improvement

Job Responsibility

Partner with Product Managers, Data, and Operations teams to identify and implement process improvements that enhance data quality, efficiency, and scalability
Use analytical insights to track, monitor, and improve data accuracy across multiple systems and data sources
Leverage industry knowledge to optimize workflows related to court data, public records, and other screening data sources
Act as a bridge between technical and non-technical teams, ensuring smooth communication and alignment on priorities
Proactively identify gaps in data processes, propose solutions, and drive implementation

What we offer

Learning and development allowance
Competitive cash and equity compensation and opportunity for advancement
100% medical, dental, and vision coverage
Up to $25K reimbursement for fertility, adoption, and parental planning services
Flexible PTO policy
Monthly wellness stipend, home office stipend
Lunch four times a week
Commuter stipend
Abundance of snacks and beverages

Fulltime

Talent Acquisition Specialist

Our client is seeking a driven and experienced Talent Acquisition Specialist to ...

Location

United Kingdom , Croydon

Salary:

38000.00 - 40000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Strong background in high-volume or mass recruitment
Confident communicator with the ability to influence and engage stakeholders at all levels
Highly organised, detail-oriented, and comfortable working in a fast-paced environment
Proficient in using ATS platforms and recruitment analytics

Job Responsibility

Lead end-to-end recruitment for a large volume of vacancies, ensuring timely and effective hiring
Collaborate with hiring managers and stakeholders to understand workforce needs and deliver tailored recruitment strategies
Source, screen, and shortlist candidates through various channels including job boards, social media, and internal talent pools
Coordinate interviews, manage offers, and ensure a seamless candidate experience
Maintain accurate records and reporting via the applicant tracking system (ATS)
Support recruitment campaigns and events to attract diverse and skilled talent
Provide regular updates and insights to stakeholders on recruitment progress and challenges

What we offer

Opportunity to contribute to a major recruitment project within a respected transport organisation
Collaborative and supportive team environment

Fulltime

Talent Acquisition Specialist

Our client is seeking a driven and experienced Talent Acquisition Specialist to ...

Location

United Kingdom , Croydon

Salary:

38000.00 - 40000.00 GBP / Year ▼

Office Angels

Expiration Date

Until further notice

Requirements

Strong background in high-volume or mass recruitment
Confident communicator with the ability to influence and engage stakeholders at all levels
Highly organised, detail-oriented, and comfortable working in a fast-paced environment
Proficient in using ATS platforms and recruitment analytics

Job Responsibility

Lead end-to-end recruitment for a large volume of vacancies, ensuring timely and effective hiring
Collaborate with hiring managers and stakeholders to understand workforce needs and deliver tailored recruitment strategies
Source, screen, and shortlist candidates through various channels including job boards, social media, and internal talent pools
Coordinate interviews, manage offers, and ensure a seamless candidate experience
Maintain accurate records and reporting via the applicant tracking system (ATS)
Support recruitment campaigns and events to attract diverse and skilled talent
Provide regular updates and insights to stakeholders on recruitment progress and challenges

What we offer

Opportunity to contribute to a major recruitment project within a respected transport organisation
Collaborative and supportive team environment

Fulltime

New

Senior Manager, Enterprise & Strategic Support

As the Senior Manager, Enterprise Support, you will own the support experience f...

Location

United States , Denver; Nashville

Salary:

132000.00 - 182000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

5+ years of experience in customer support leadership roles
At least 3 years focused on enterprise B2B customers
Direct management experience leading teams of 10-20+ support professionals in high-growth environments
Deep understanding of enterprise customer expectations, complex multi-stakeholder environments, and premium support models
Proven track record of successfully managing high-stakes customer escalations and executive-level communications
Enterprise B2B SaaS experience with complex, technical products (Required)
Experience in HR tech, compliance, or background screening industries (Preferred)
Strong ability to influence and partner with Sales, Customer Success, Product, and Engineering teams
Data-driven approach to decision making with expertise in support metrics, SLA management, and quality assurance
Experience building support processes, playbooks, and systems that scale with growth

Job Responsibility

Own and optimize the enterprise support experience, ensuring rapid response times, high-quality resolutions, and proactive engagement with our largest customers
Serve as the primary point of contact for complex enterprise escalations, coordinating cross-functional resources and driving issues to resolution with appropriate urgency and communication
Build, coach, and develop a high-performing team of enterprise support specialists who serve as trusted advisors to strategic accounts
Design and implement differentiated support offerings for enterprise customers, including dedicated support models, enhanced SLAs, and white-glove service programs
Collaborate closely with Customer Success, Account Management, Sales, Product, and Engineering teams to ensure seamless enterprise customer experiences and advocate for customer needs
Systematically capture and analyze enterprise customer feedback, translating insights into actionable improvements and product requirements
Establish and monitor enterprise support KPIs (CSAT, SLA adherence, escalation resolution time, etc.), drive continuous improvement, and report on team performance
Develop enterprise support playbooks, escalation protocols, and knowledge management systems that enable consistent, high-quality service delivery
Partner with the Director to implement AI-powered tools that enhance enterprise support efficiency while maintaining the high-touch, personalized service our enterprise customers expect
Drive support initiatives that directly impact enterprise NRR (Net Revenue Retention) and reduce churn through exceptional service delivery

What we offer

A fast-paced and collaborative environment
Learning and development allowance
Competitive compensation and opportunity for advancement
100% medical, dental and vision coverage
Unlimited PTO policy
Monthly wellness stipend
In-office perks such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages
A relocation stipend may be available for those willing to relocate to a Checkr hub location

Fulltime

New

Bilingual Operations Account Specialist

Call Center Renewal Agents serve as coaches to our customers, obtaining lease re...

Location

United States , Pompano Beach

Salary:

17.00 - 20.00 USD / Hour

Aaron's

Expiration Date

Until further notice

Requirements

6 months customer service, call center, or collection experience required
High School diploma or equivalent required
Ability to connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations
Strong multi-tasking, organizational, negotiation and persuasion skills
Proficient computer skills
Ability to work schedule of hours varying from 8 am to 9 pm, Monday through Saturday
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the call center
Proper telephone etiquette
Uphold the Company Brand and protect company assets

Job Responsibility

Utilizes provided tools to find and renew customers. Makes direct contact over the phone with customers who have not renewed their lease agreement(s)
Educates customers on the benefits of timely lease agreement payments and leverages the proprietary suite of lease renewal options to help get customers to ownership
Upkeep customer accounts and maintain updated customer information in the computer system
Documents all customer lease renewal payment appointments
Works in partnership with retail partner when customers have an interest in buying or leasing additional merchandise
Maintain the highest level of compliance with applicable policies, procedures, regulations, and laws
Opens and closes the call center daily
May be required to carry out field visit activities visiting past due customer in-home

What we offer

Exclusive discounts on our huge selection of products
Work Today, Get Paid Tomorrow! Financial well-being for your present peace of mind
401(k) with generous matching for your future security
Sundays off to reconnect and do what you love

Fulltime

Lead Captain

As a Lead Captain, in addition to acting as a flight crewmember, you are respons...

Location

United States , Camarillo, CA

Salary:

385000.00 - 405000.00 USD / Year

Clay Lacy Aviation

Expiration Date

Until further notice

Requirements

Gulfstream G650 type rating required
First Class Medical Required
Applicable FAA Part 91 and/or FAA Part 135 requirements for aircraft type assigned
ATP certificate required
Must pass Pre-Employment Drug Screening and Background Check
Must reside within a 2 hour drivable commuting distance to KCMA

Job Responsibility

Act as Pilot in Command (PIC) or Second in Command (SIC) as designated
Ensure compliance with flight and maintenance schedules and other directives governing the aircraft’s operation
Ensure crew compliance with flight & duty times limitations
Ensure the accomplishment of pre-flight/post-flight duties & inspections
Coordinate with DOM & ACM to ensure aircraft is cleaned as necessary
Manage aircraft inventory to meet owner or user requirements
Monitor crew members’ performance
Complete & approve crew expense reports
Review monthly billing summaries
Coordinate/manage crewmember’s days off and vacation requests

What we offer

fully paid medical/healthcare premium
fully paid medical, dental, and vision to employees in full-time assigned crew positions

Fulltime

Lead Captain

As a Lead Captain, in addition to acting as a flight crew member, you are respon...

Location

United States , Oxford

Salary:

340000.00 - 380000.00 USD / Year

Clay Lacy Aviation

Expiration Date

Until further notice

Requirements

Applicable FAA Part 91 and/or FAA Part 135 requirements for aircraft type assigned
Must remain current with flight requirements – ATP certificate required
First Class Medical Required
Gulfstream GVII Type Rating required
Candidates are required to be type rated, and reside within a 2 hour drivable commuting distance to KOXC
Must pass Pre-Employment Drug Screening and Background Checks

Job Responsibility

Act as Pilot in Command (PIC) or Second in Command (SIC) as designated
Ensure compliance with flight and maintenance schedules and other directives governing the aircraft’s operation
Ensure crew compliance with flight & duty times limitations
Ensure the accomplishment of pre-flight/post-flight duties & inspections IAW the AFM
Coordinate with DOM & ACM to ensure aircraft is cleaned as necessary
Manage aircraft inventory to meet owner or user requirements
Monitor crew members’ performance and communicate to Assistant Chief Pilot (ACP) relative to annual performance reviews
Complete & approve crew expense reports IAW CLA policy
Review monthly billing summaries. Report discrepancies to accounting and ACM
Coordinate/manage crewmember’s days off and vacation requests

What we offer

fully paid medical/healthcare premium
fully paid medical, dental, and vision to employees in full-time assigned crew positions

Fulltime

Background Screening Specialist

Citi

Location:
Costa Rica , Heredia

Category:
Human Resources

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
December 30, 2025

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