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Background Check Specialist - Executive Screening, Adjudication & Vendor Management

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General Motors

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Location:
Philippines , Taguig City

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are seeking a detail-oriented and collaborative Background Check Specialist who is responsible for coordination of pre-employment screening activities and operations for experienced, executive and hourly candidates globally. This role manages the relationship with our third-party background check vendor, leads background check adjudications and escalations, and coordinates non-standard cases between stakeholders, such as contingent starts, immigration and work authorization cases. The specialist will also support and execute executive-level background screening, ensuring a consistent, compliant, and high-quality candidate experience.

Job Responsibility:

  • Serve as the primary point of contact for the background check vendor, managing day-to-day operations, issue resolution and continuous process improvement
  • Leverage strong data judgement & story telling with data to monitor service levels, turnaround times, and quality, escalating performance issues and partnering with the vendor on remediation plans
  • Maintain and update standard operating procedures, configurations, and workflows related to background screening in vendor tools and internal systems
  • Collaborate with Procurement, Legal, and HR Ops on contract renewals, scope changes, and data privacy/compliance requirements
  • Oversee end-to-end background check initiation, monitoring, and completion for candidates and new hires in partnership with Talent Acquisition
  • Track and reconcile outstanding checks, delays, and exceptions, proactively communicating status and risks to recruiters and HR
  • Ensure accurate and timely documentation and case logging in HR systems and case management tools
  • Lead background check adjudications, reviewing results against company policy, local laws, and regulatory guidance
  • Facilitate and document escalations for complex or high-risk cases, partnering with appropriate stakeholders
  • Maintain and apply adjudication matrices and decision frameworks, updating them as policy or regulatory requirements evolve
  • Ensure processes comply with applicable laws and regulations
  • Maintain accurate audit trails and records to support internal audits, legal inquiries, and regulatory reviews
  • Coordinate with Global Mobility/Immigration and Talent Acquisition on immigration cases for candidates and new hires (e.g., work authorization, visas, permanent residency)
  • Support case intake, documentation, and status tracking for immigration-related checks and verifications
  • Ensure background and immigration processes are aligned, with clear hand-offs and communication across teams
  • Manage contingent start processes when background checks are pending, ensuring adherence to policy and appropriate approvals
  • Monitor start date accuracy and delays to avoid overpayments
  • Manage enhanced background screening for executive and highly sensitive roles, ensuring a white-glove candidate experience
  • Partner with stakeholders to define and execute appropriate screening packages and escalation paths
  • Handle confidential information with discretion, ensuring the highest levels of privacy and data protection
  • Prepare and present executive-level summaries of screening outcomes and recommendations where appropriate
  • Monitor key metrics (e.g., turnaround time, pass/fail rates, contingent starts, dispute/appeal volumes) and identify trends and process gaps
  • Recommend and implement process, policy, and system improvements that enhance candidate experience, compliance, and efficiency
  • Deliver training and guidance for Talent Acquisition, HR, and People Services on background check and contingent start processes
  • Support projects, audits, and change initiatives related to background checks, immigration, and onboarding

Requirements:

  • Bachelor’s degree in Human Resources, Business, Criminal Justice, or related field, or equivalent experience
  • Solid experience in background screening, HR operations, Talent Acquisition, compliance, or a related function
  • Hands-on experience working with background check vendors and/or screening platforms
  • Strong analytical and decision-making skills, with the ability to interpret complex background reports and apply policy consistently
  • Demonstrated ability to handle confidential and sensitive information with discretion
  • Excellent communication and stakeholder management skills, with experience partnering across HR, Legal, and business teams
  • Experience managing vendor relationships in an HR or compliance context
  • Knowledge of FCRA, EEOC guidance, fair chance hiring laws, and other relevant regulations is a plus
  • Experience supporting immigration/work authorization processes and/or partnering with Global Mobility or immigration counsel
  • Prior experience supporting executive-level hiring or high-risk/sensitive roles
  • Familiarity with HRIS/ATS systems (e.g., Workday) and HR case management tools

Nice to have:

  • Experience in a large, complex, or highly regulated organization
  • Proven ability to prioritize, organize, and manage multiple cases and deadlines in a fast-paced environment

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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