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Backend support associate

https://www.randstad.com Logo

Randstad

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Location:
India , Mount Saint Joseph

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Job Description for the position of Backend support Associate– Customer Service Dept. (MSG)

Job Responsibility:

  • Preliminary study of RFQ for preparatory work for offers submission
  • Coordinate with Supply Chain dept. for price for offer preparation
  • Submit primary work-out for final offer preparation
  • Follow up with customer for PO release
  • Study PO terms & clarification with customers for non-acceptable points
  • Send order acknowledgement / acceptance of PO to customers
  • Follow up with customers for advance payment for order processing
  • Preparation and sending Proforma Invoice to customers for advance payment release
  • Create internal documents for Supply Chain dept. to initiate material procurement actions
  • Follow up with Supply Chain dept. for items receipt
  • Generate & compile monthly business reports
  • Coordinate with customer collection of pending payments before & after dispatch

Requirements:

  • B.Com. / M. Com- with approx. 1 years of experience, preferably with SAP exposure
  • Preferably Female (it is Desk Job- No travel involved)
  • Preferred age group: Around 23 years
  • Manageable written & spoken English communication skills. Should be able to communicate with customers
  • Good soft skills (MS office- Word & Excel) and data management & presentation skills are required
  • Spoken Languages- English, Hindi & Kannada

Nice to have:

  • Coordination with Blue Dart logistics team for delivery of urgent/ critical spares supply
  • Organize for fumigation certificate for export consignments wooden boxes
  • Booking of consignment online for export cases & coordinate with agent for pick up

Additional Information:

Job Posted:
March 23, 2026

Expiration:
April 30, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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