This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Microsoft 365 (M365) Intelligent Conversation and Communications Cloud (IC3) is the platform that powers billions of real-time customer conversations across several mission critical products like Teams, Skype, Copilots, Dynamics, and third-party solutions (through Azure Communication Services). The platform enables reliable and high-quality messaging, meeting, and audio/video calling services that work every time, from anywhere, seamlessly across all customer touchpoints. Conversations on our platforms are made more intelligent in real-time, empowering best-in-class productivity tools for the modern workplace where every call, meeting, or chat will make the next one better. As a Software Engineer 2, you design, build, and operate large-scale backend services. You own features end-to-end, apply sound engineering judgment across the lifecycle (design → implementation → testing → deployment → operations), and collaborate across teams to deliver secure, reliable, diagnosable services that meet customer and business goals.
Job Responsibility:
Design & architecture: Contribute to architecture proposals and design docs
evaluate tradeoffs across functionality, performance, reliability, cost (COGS), and dependencies
ensure designs meet security, privacy, and compliance expectations
participate in timely code reviews and raise quality through constructive feedback and coaching
Testing & engineering lifecycle: Define and execute a test strategy (unit/integration/security testing), improve test coverage, prevent regressions, and follow disciplined SDLC practices (estimation, reviews, bug triage, check-in, sign-off)
Reliability & live-site excellence: Operate and improve live services (on-call/DRI as needed)
use logs, telemetry, and debugging tools to investigate issues with least-privilege access
run retrospectives, implement repair actions, and improve TSGs/monitoring to prevent recurrence
Data-driven problem solving: Use telemetry and experimentation/metrics (where applicable) to validate assumptions, prioritize work, and drive customer/partner outcomes
Communication & collaboration: Communicate clearly and respectfully in written and oral form
align stakeholders across organizational boundaries to drive mutually beneficial outcomes and cohesive end-to-end experiences
AI‑native development: Use AI tools responsibly across the SDLC (coding, tests, analysis, documentation)
review and own all AI-assisted changes and apply appropriate tooling/processes
Requirements:
Bachelor's Degree in Computer Science or related technical field AND technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
Proficiency in at least one OOP language (e.g., C++, C#, Java, Python)
Experience designing, developing, and operating backend services
Fundamentals in algorithms/data structures, multithreading/asynchronous processing, and networking
Proficiency in written, reading, and conversational English
Ability to meet Microsoft, customer and/or government security screening requirements
Microsoft Cloud Background Check
Nice to have:
Master's Degree in Computer Science or related technical field AND technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND extensive technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
Cloud and DevOps experience (Azure preferred)
Experience improving diagnostics/monitoring, security hardening, and operational readiness at scale
Passion for highly scalable, highly reliable distributed systems