Back Office Specialist - Italian Speaker Job at Randstad (Porto, Lisbon)

Job Description

We are seeking highly motivated professionals, fluent in Italian, to join a dynamic back-office team within the motor insurance sector. You will be joining a leading company in the automotive insurance industry, where you will support essential administrative operations related to car insurance policies. This represents an excellent opportunity for career growth in a structured, international, and fast-paced environment.

Job Responsibility

Ensure proper registration records in the information systems
Manage automotive claim repair following contract coverage
Check the admissibility of requests
Contact by phone all departments needed
Contact by mail all departments needed
Analyze records and check insurability and the financial risk based on their knowledge and tools to support the decision in accordance with the procedures and the rules of delegation
Notify the decisions to customers and/or business partners
Ensure administrative management of all operations prearranged
Ensure compliance with established standards of quality, security and control operations and risk management as defined in the working procedures
Guarantee a healthy team spirit
Demonstrate a professional response to stress
Guarantee the continuity and stability of team
Propose improvements to working methods and assist in the implementation of these improvements
Be source of proposals and suggestions in order to improve daily work
Ensure the feedback to the hierarchy and alert when necessary
Contribute to the proper functioning of the team, particularly in terms of knowledge sharing and maintenance of good working relations between the teams, customers and suppliers
Ensure compliance with professional secrecy data confidentiality

Requirements

Fluent spoken and written Italian (C2 or native)
Good command of English or Portuguese
Experience in customer support, administration, and other related areas is valued
Experience in mechanics is also highly valued
Strong attention to detail and excellent organizational skills
Comfortable working with digital tools and administrative processes
Ability to manage multiple tasks and priorities effectively in a structured environment
Proactive, adaptable, and a strong team player with good communication skills
Basic knowledge of automotive mechanics is an advantage

Randstad - All Job Offers

Select Country

Back Office Specialist - Italian Speaker

Job Description

Job Responsibility

Requirements

Looking for more opportunities?

Back Office Specialist - Italian Speaker

IT Training Lead

K Kitchen Representative

K Kitchen Representative

Restaurant Assistant Manager

Plant Operator - Crushing and Screen

Graduate Student Instructors

Shift Supervisor

Shift Supervisor

Our AI answers in your language