Back Office Service Specialist Job at Randstad (Metamorfosi)

Back Office Specialist

Location

Greece , Aspropirgos

Salary:

Not provided

Randstad

Expiration Date

June 24, 2026

Requirements

1-2 years of relevant experience
Experience in a customer support or back office position
Proficiency in ERP systems and MS Office
Good command of Greek and English (written and verbal)
Strong communication and organizational skills with the ability to multitask

Job Responsibility

Manage the printing and sorting of operational documents, specifically focusing on delivery notes and invoices
Maintain and update the ERP system to ensure all documentation and records are accurately recorded
Coordinate with the warehouse team to match and reconcile paperwork for daily shipments
Support incoming calls and manage communication when required, ensuring professional service

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Back Office Specialist - German Speaker (M/F/X)

Are you fluent in German and looking for your next career move? We are looking f...

Location

Portugal , Porto

Salary:

Not provided

Randstad

Expiration Date

Until further notice

Requirements

High-school diploma or higher
High fluency of the German language (level C1 minimum)
Excellent English skills (B2 level minimum)
Availability to work in a hybrid system and go to the office in Matosinhos, Porto
Drive to learn and grow within the insurance field
Willingness to be part of a multicultural and dynamic team

Job Responsibility

Ensure proper registration records in the informatic systems
Manage automotive claim repair following contract coverage
Check the admissibility of requests
Contact by phone all departments needed
Contact by mail all departments needed
Analyze records and check insurability and the financial risk based on their knowledge and tools to support the decision in accordance with the procedures and the rules of delegation
Notify the decisions to customers and/or business partners
Ensure administrative management of all operations prearranged
Ensure compliance with established standards of quality, security and control operations and risk management as defined in the working procedures
Guarantee a healthy team spirit

Fulltime

Senior Customer Service Specialist

Senior Customer Service Specialist | Big 4 Bank. Back-Office Excellence | Open B...

Location

Australia , Sydney

Salary:

37.13 - 38.13 AUD / Hour

Randstad

Expiration Date

July 01, 2026

Requirements

Banking experience essential
Customer Service Specialist experience essential
Analytical mindset
Corporate professionalism
Technical aptitude
Leadership potential

Job Responsibility

Develop and review policies and procedures regarding customer relations and service delivery
Open and maintain New Business Traction accounts, ensuring seamless integration with the Open Banking initiative
Manage and train staff to maintain high service standards
Plan and implement after-sales services, including the management of complex refunds and feedback
Collaborate with internal units and service agents to identify and meet evolving customer expectations

What we offer

Work From Home (WFH) options available
4-6 weeks of world-class training

Swedish Customer Service Specialist

Customer Service Specialist for Nordics. Do you speak 1 or more Nordic languages...

Location

United Kingdom , Kingston Upon Thames

Salary:

30000.00 - 33000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Ideally fluent in at least one Nordic language (Swedish) and English
Strong customer service skills
Good knowledge of Windows Office and Salesforce ideally or similar CRM
proficiency in technology is essential
Strong ability to communicate at all levels and build relationships
Demonstrated initiative and a 'Can do' attitude

Job Responsibility

Customer & Stakeholder Management - Build and maintain strong relationships, act as a trusted point of contact and take full ownership of customer enquiries through to resolution
Order & Delivery Management - Proactively manage orders, track and report back-orders, shortages, and delivery delays and coordinate closely with logistics partners and distribution centers
Consignment & Stock Management - Monitor consignment stock levels and usage, support cycle counts, reconciliation, and investigations and ensure correct handling of returns, RMAs, recalls, and product exchanges
Cross‑Functional Collaboration - Work closely with all departments and support commercial teams
Product & Portfolio Support - Maintain strong knowledge of the product portfolio and in event of product unavailability, proactively propose suitable alternatives
Quality, Compliance & Continuous Improvement - Capture, document, and escalate product and service complaints and contribute to process improvements, digital initiatives, and service enhancements

What we offer

medical insurance
pension
life assurance
bonus incentive
25 days plus BH
fantastic on-site facilities including pay day pastries

Fulltime

Customer Service Specialist

Fritz&Muller is recruiting for a Customer Service Representative for a major glo...

Location

Italy , Livorno

Salary:

Not provided

Fritz & Muller

Expiration Date

Until further notice

Requirements

Advanced/Bilingual English AND French (Mandatory)
Previous experience in the Food Ingredients sector is highly preferred
Advanced knowledge of SAP and Salesforce is essential
Strong experience in administrative back-office functions
Possession of a car and valid driver’s license to access the facility

Job Responsibility

Manage order follow-ups and logistics documentation for high-volume accounts across Europe
Ensure data accuracy within SAP and manage client relationships through Salesforce
Handle all correspondence and negotiations in English and French
Control documentation required by international authorities and clients
Identify and resolve delivery or quality incidents efficiently

What we offer

A solid position in an expanding multinational organization
A professional environment that fosters long-term stability and growth

Fulltime

Swedish Customer Service Specialist

As the Nordic Customer Service Lead, you will be the backbone of all my client's...

Location

United Kingdom , Kingston Upon Thames

Salary:

30000.00 - 33000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Language Proficiency: Ideally fluent in at least one Nordic language (Swedish) and English
Experience: Strong customer service skills
Technical Skills: Good knowledge of Windows Office and Salesforce ideally or similar CRM
proficiency in technology is essential.
Interpersonal Skills: Strong ability to communicate at all levels and build relationships.
Problem-Solving Ability: Demonstrated initiative and a "Can do" attitude.

Job Responsibility

Customer & Stakeholder Management - Build and maintain strong relationships, act as a trusted point of contact and take full ownership of customer enquiries through to resolution.
Order & Delivery Management - Proactively manage orders, track and report back-orders, shortages, and delivery delays and coordinate closely with logistics partners and distribution centers.
Consignment & Stock Management - Monitor consignment stock levels and usage, support cycle counts, reconciliation, and investigations and ensure correct handling of returns, RMAs, recalls, and product exchanges.
Cross‑Functional Collaboration - Work closely with all departments and support commercial teams.
Product & Portfolio Support - Maintain strong knowledge of the product portfolio and in event of product unavailability, proactively propose suitable alternatives.
Quality, Compliance & Continuous Improvement - Capture, document, and escalate product and service complaints and contribute to process improvements, digital initiatives, and service enhancements!

What we offer

medical insurance
pension
life assurance
bonus incentive
25 days plus BH
fantastic on-site facilities including pay day pastries

Fulltime

Customer Service Specialist

Provide efficient, compliant and high quality service to our customers in suppor...

Location

United States , West Des Moines

Salary:

36576.00 - 60960.00 USD / Year

Sammons Financial Group

Expiration Date

Until further notice

Requirements

Bachelor's Degree Preferred
Relevant work experience in the life and/or annuity insurance industry Preferred
Previous customer service and/or call center experience Preferred
Strong focus on customer service
Excellent verbal and written communication skills
Strong organizational and problem solving skills with high attention to detail
Self-motivated with the ability to work independently and effectively
Adaptable to frequent change in a fast paced work environment
Proficient in Microsoft Suite (e.g. Office, Excel, PowerPoint) and basic computer skills
Criminal background check required

Job Responsibility

Review and process high volumes of requests from contract and policy owners, agents and internal support departments in a fast paced, time-sensitive environment
Manage multiple responsibilities and processes, ensuring all items are reviewed and completed according to the specified service standards, including but not limited to processing tasks, handling incoming and outgoing calls, emails and any other job related functions
Acquire and maintain knowledge of multiple systems including internal processing, non-web based, web based and workflow systems
Communicate both verbally and in writing to customers, agents or vendors to ensure transactions are in good order for processing
Acquire and maintain working knowledge of current and past products and procedures
Utilize accounting principles and practices to ensure accounts are in good standing and in compliance with suspense controls
Provide a positive and professional customer experience with internal and external customer interactions
Ensure compliance with applicable federal and state laws, regulations and requirements related to policies and contracts
Research contract and policy history in order to provide information to external customers, internal customers or agents. This includes matters related to: service history and timelines, taxes and tax reporting, corrections and accounting
Recognize problems and analyze information to determine the correct course of action for escalated and complex matters

What we offer

Health, Dental, Vision, Company Paid Retirement, PTO and Holiday Pay
Employee Stock Ownership Plan (ESOP) is a 100% company-funded retirement plan
Healthy balance between work and personal lives. Friday afternoons off all year long, competitive PTO, and generous number of paid holidays
Incentive program for defined goals subject to eligibility and performance. Monetary rewards are based on individual and/or overall company performance
Colleagues who support one another, model our core values, and drive our healthy, high-performing culture

Customer Service Specialist Ingredients English and French

Fritz&Muller is recruiting for a Customer Service Representative for a major glo...

Location

Netherlands , Rotterdam

Salary:

Not provided

Fritz & Muller

Expiration Date

Until further notice

Requirements

Advanced/Bilingual English AND French (Mandatory)
Previous experience in the Food Ingredients sector is highly preferred
Advanced knowledge of SAP and Salesforce is essential
Strong experience in administrative back-office functions
Possession of a car and valid driver’s license to access the facility

Job Responsibility

Manage order follow-ups and logistics documentation for high-volume accounts across Europe
Ensure data accuracy within SAP and manage client relationships through Salesforce
Handle all correspondence and negotiations in English and French
Control documentation required by international authorities and clients
Identify and resolve delivery or quality incidents efficiently

What we offer

A solid position in an expanding multinational organization
A professional environment that fosters long-term stability and growth

Fulltime

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Back Office Service Specialist

Job Description

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