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Back of House Supervisor

JD Sports Australia & New Zealand

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Location:
Australia, Chatswood

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Step up as a Back of House Supervisor at JD Sports! Lead daily stock flow, coach your team, and keep operations sharp to help deliver seamless experiences from the stockroom to the shop floor. At JD Sports, we strive for operational excellence. As a Back of House Supervisor, you support the Store Manager to ensure the store’s success, playing a pivotal role in delivering great customer experiences from the stock room to the selling floor. You will work with the Store Manager to ensure there are smooth and efficient inventory management processes for your store including processing deliveries ensuring stock is floor ready, managing stock movement including deliveries both in and out of the store, and minimising stock loss. You action all operational and administrative tasks in line with JD standards, taking direction from the store management team on prioritisation of back of house activities. You coach and train Back of House Team Members in store loss prevention, inventory management and stock movement policies and procedures.

Job Responsibility:

  • Provide direction to the Back of House team around daily priorities for stock to floor, delivery processing and replenishment activities
  • Plan and manage stock deliveries
  • Ensure that maximum stock availability is achieved through effective management of replenishment systems and stock loss management activities
  • Ensure Back of House standards are maintained in line with company expectations
  • Optimize the back of house layout for easiest stock access and placement of bestselling brands, classes, and styles
  • Provide feedback to team members to encourage, improve or enhance their performance

Requirements:

  • 1-2 years of experience in a similar position within retail or an a like industry
  • Experience working in a Back of House or Warehouse environment is favourable, but not essential
  • Team management or supervisory experience preferred
  • Maintains a positive can-do attitude
  • Strong analytical and problem-solving skills
  • Proficiency in Microsoft Suite, Excel, Word etc.
  • Strong operational skills with a high level of attention to detail
  • Thrives in a fast paced, ever-changing environment
  • Openly shares knowledge with the wider team to achieve common goals
  • An ability to enthusiastically look at a challenge as an opportunity to develop yourself
  • your career and learn new skills

Nice to have:

  • Experience working in a Back of House or Warehouse environment is favourable
  • Team management or supervisory experience preferred
What we offer:
  • Training and development opportunities to kickstart, evolve and shape your career
  • Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
  • Access to our attractive staff discount! This can also be used for friends and family
  • Access to our Employee Assistance Program & Mental Health champions
  • One month paid parental leave for full-time employees

Additional Information:

Job Posted:
December 09, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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