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Back of House Sales Assistant

Australia, Chadstone · Job Posted February 21, 2026
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Job Description

Bring the energy behind the scenes at JD Sports! As a Back of House Assistant, you’ll keep the stock flowing, the floor ready, and the team moving fast, organised, and ready to deliver every time. At JD Sports, we strive for operational excellence. As a Back of House Assistant, you support delivering great customer experiences from the stock room to the selling floor by being fast, accurate, and efficient. You are responsible for receiving, unpacking, processing, organising, labelling, and storing merchandise back of house. You are operationally driven and hold a high attention to detail whilst demonstrating a great level of energy to keep up with the high demand of customers.

Job Responsibility

  • Support the Back of House Manager/Supervisor with handling deliveries, maintaining order and tidiness of back of house area, avoiding damage and preventing stock loss
  • Assist sales team with product queries and customer requests. This includes collecting requested footwear product styles/sizes with a sense of urgency, delivering them to customers on the shop floor
  • Ensure Back of House standards are maintained in line with company expectations
  • Ensure products are priced and tagged correctly
  • Assist in maintaining standards on the shop floor replenishing stock levels when needed whilst ensuring all size ranges are available
  • Work under the guidance and support of your Store Manager and Back of House Management team to achieve KPI’s and targets

Requirements

  • Customer service experience within retail, hospitality or like industry
  • Experience working in a Back of House or Warehouse environment is favourable, but not essential
  • Maintains a positive can-do attitude
  • Organisational skills
  • Strong operational skills with a high level of attention to detail
  • Thrives in a fast paced, ever-changing environment
  • An ability to enthusiastically look at a challenge as an opportunity to develop yourself
  • your career and learn new skills
  • Strong communication skills, someone who thrives in a team environment
  • Flexibility to work various shifts, including weekends and holidays, based on store needs

Nice to have

Experience working in a Back of House or Warehouse environment

What we offer

  • Training and development opportunities
  • Opportunity to progress across all areas of the business
  • Access to staff discount
  • Access to Employee Assistance Program & Mental Health champions
  • One month paid parental leave for full-time employees

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