Back of House Manager Job at JD Sports Canada (Coquitlam)

Back of House Manager

JD Sports Canada

Location:
Canada , Coquitlam

Category:
-

Contract Type:
Not provided

Salary:

45000.00 - 50000.00 CAD / Year

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Job Description:

As Back of House Manager, you will own all activity happening in the BOH. This includes managing inbound deliveries, preparing outbound transfers, leading a team, and ensuring inventory accuracy & efficiency per company standards. This is key role within the store’s leadership team, which reports to the store manager plus a dotted line to JD Canada BOH Manager (Support Office). Your experience making quick decisions, and the ability to pivot with ever changing business needs will be tested daily! The ideal candidate will have a high sense of urgency, be self driven & motivated, have a keen eye for detail and accuracy.

Job Responsibility:

Lead day-to-day operations of the stockroom (BOH)
Ensure accurate labeling, logical placement, and maintaining general order & cleanliness of the BOH
Managing daily e-commerce fulfillment, which consists of picking, packing and shipping orders direct to our customers
Communicate daily with customer service, support office leaders, and other stores via slack, email or other channels
Decrease store shrinkage by researching inventory discrepancies and problem-solving issues to ensure optimal inventory levels & sales
Oversea store supplies, ensuring the retail store has everything it needs for daily/weekly operation
Lead by example while providing a positive and inclusive work environment for the entire team
Encourage and foster personal progression throughout the staff team
As part of the management team, you will be responsible to fully understand & work within company guidelines, policies and procedures
Helping with onboarding and training of new starters
Maintain an awareness of all product knowledge, and current or upcoming product / trends

Requirements:

3+ years stockroom and/or distribution center experience
2+ years people management experience
Excellent verbal and written communication skills
Strong attention to detail and task oriented
Must have a high sense of urgency
Being both proactive and organized
Full time availability – standard daily starts as early 8am, and occasional late nights, weekends, and holidays in line with changing business needs
Proven experience supervising, training and developing team members
Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
High level of ethics, values, integrity, and trust
Openness to feedback and willingness to develop
Leadership - You're an inspirational and dynamic leader who is naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes

Nice to have:

Being passionate and knowledgeable about streetwear and sneaker culture
G-Suite, experience with Gmail, Google Docs, Sheets is an asset
Experience with Jesta POS, Shopify and Slack platform is an asset

Additional Information:

Job Posted:
January 26, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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