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Back of House Manager

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7 Clans Casinos

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Location:
United States , Newkirk

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The BOH Manager is responsible for overall supervision and administration of the F&B Department at their designated properties, including Restaurant/Diner/Concessions and Special Events. The position ensures effective service, high quality products, and compliance with health and gaming regulations while respecting the mission of the Otoe-Missouria Tribe and OMDA.

Job Responsibility:

  • Supervise and administer the F&B Department at designated properties
  • Organize department for effective and efficient service with high quality products
  • Coordinate and control Food and Beverage operations including personnel and procedures
  • Maintain compliance with Oklahoma State Health Department requirements
  • Ensure compliance with gaming regulations (NIGC MICS, State Gaming Compact, TICS)
  • Develop and implement work schedules, performance standards, and training programs
  • Develop and maintain budgets and financial reports
  • Coordinate guest & service standards for events (concerts, VIP parties, weddings, catered events)
  • Handle guest complaints in a timely and professional manner
  • Approve time for assigned staff and monitor overtime
  • Monitor departmental activities to ensure compliance with laws and regulations
  • Maintain Departmental Shift log
  • Provide leadership and direction to reporting staff
  • Responsible for selection, training, and performance of assigned staff
  • Investigate and make decisions regarding operational matters and Team Member disputes
  • Evaluate means and methods of departmental operations for maximum efficiency

Requirements:

  • High school diploma or GED
  • Preference for associate's degree
  • 3 to 5 years experience in food service and personnel management
  • 5 to 10 years' experience as a cook preferred
  • Knowledge of food and beverage service operations
  • Ability to develop training and coordinate staff
  • Ability to maintain health, safety, and regulatory standards
  • Experience in purchasing and inventory management
  • Experience maintaining budgets
  • Customer service and complaint resolution skills
  • Capable of working flexible shifts including nights, weekends, and holidays
  • Must be eligible to work in the United States
  • Must pass a drug test
  • Must obtain and maintain Otoe-Missouria Gaming License
  • Must have Driver's License
  • Must have Liquor License
  • Must have Safe Serve Certification
  • Capable of lifting 50 lbs

Nice to have:

  • Associate's degree
  • 5 to 10 years' experience as a cook
  • Broad knowledge and extensive experience in cash handling and customer service management

Additional Information:

Job Posted:
December 01, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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