Back of House Attendant Job at Four Seasons (Kailua-Kona)

Housekeeping Team Lead

The Housekeeping Team Lead role is an essential member of the housekeeping team ...

Location

United States , Chicago

Salary:

27.68 - 29.18 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Candidate must be fluent in English, both verbal and written
Knowledge and ability to operate various electronic systems
Service Passion for Luxury Hospitality
Requires attention to detail and problem-solving skills
Assists with responsibilities and duties in the absences or heavy volume in the areas of Guestroom Attendant, Lobby Attendant, Desk Attendant and House Attendant

Job Responsibility

Inspects the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel
Trains and coaches the staff
Monitors each Room Attendant's daily progress
Inspects completed rooms to assure that all standards have been met
When standards have been missed, brings employee back to room to correct the deficiency
Coordinates work orders in assigned section
Follows up to be sure work is completed
Releases checkout rooms to be sold
Inspect all VIP and Special Attention rooms very carefully ensuring that all special requests and amenities are completed
Receive and complete all guest requests when on the floors, i.e. extra pillow, blankets

What we offer

Competitive benefits (Medical, Dental, Vision)
Paid Time Off & Holiday Pay
401(k) Retirement Plan including Employer Matching Program
Energizing Employee Culture where you are encouraged to be your true self
Comprehensive learning and development programs to help you elevate your craft
Inclusive and diverse employee engagement & recognition events all year-round
Exclusive discount and travel programs with Four Seasons
Complimentary Dry Cleaning for Employee Uniforms & Employee Meals

Fulltime

Housekeeping Team Lead

The Housekeeping Team Lead role is an essential member of the housekeeping team ...

Location

United States of America , Chicago

Salary:

27.68 - 29.18 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Candidate must be fluent in English, both verbal and written
Knowledge and ability to operate various electronic systems
Service Passion for Luxury Hospitality
Requires attention to detail and problem-solving skills
Assists with responsibilities and duties in the absences or heavy volume in the areas of Guestroom Attendant, Lobby Attendant, Desk Attendant and House Attendant

Job Responsibility

Inspects the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel
Trains and coaches the staff
Monitors each Room Attendant’s daily progress
Inspects completed rooms to assure that all standards have been met
When standards have been missed, brings employee back to room to correct the deficiency
Coordinates work orders in assigned section
Follows up to be sure work is completed
Releases checkout rooms to be sold
Inspect all VIP and Special Attention rooms very carefully ensuring that all special requests and amenities are completed
Receive and complete all guest requests when on the floors, i.e. extra pillow, blankets

What we offer

Competitive benefits (Medical, Dental, Vision)
Paid Time Off & Holiday Pay
401(k) Retirement Plan including Employer Matching Program
Energizing Employee Culture where you are encouraged to be your true self
Comprehensive learning and development programs to help you elevate your craft
Inclusive and diverse employee engagement & recognition events all year-round
Exclusive discount and travel programs with Four Seasons
Complimentary Dry Cleaning for Employee Uniforms & Employee Meals

Fulltime

Housekeeping Manager

Four Seasons Hotel Silicon Valley is currently looking for a Housekeeping Manage...

Location

United States of America , East Palo Alto

Salary:

80000.00 - 85000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

At least 1-2 years of supervisory experiences in Housekeeping/Laundry department
Prior luxury hotel experience in the Housekeeping/Rooms Division strongly preferred
Must be flexible with schedule – Able to work weekdays, weekends, holidays, and evenings
Requires reading, writing and oral proficiency in the English language
Must provide work authorization document - proof of eligibility to work in the United States of America

Job Responsibility

Manages a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel
Interviews, trains and schedules the staff
Conducts Performance Evaluations and disciplines staff when needed
Schedules work to be done daily, collects room and floor status sheets for assigned work areas
Monitors each Room Attendant’s daily progress
Inspects completed rooms to assure that all standards have been met
When standards have been missed, brings employee back to room and coaches the employee on how to correct the deficiency
Coordinates work orders in assigned section
Follows up to be sure work is completed
Releases checkout rooms to be sold

What we offer

Fully paid for medical, dental, and vision insurance for employee and immediate family
Holiday, vacation, and sick pay
401k participation with a company matching program
Complimentary stays at Four Seasons worldwide (subject to availability)
Free employee meals prepared by the culinary team
Complimentary dry cleaning for work attire
Free employee parking

Fulltime

Housekeeping House Attendant

The House Attendant stocks linen rooms and storage areas with clean linens, retr...

Location

United States , Fort Lauderdale

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Prior housekeeping or professional cleaning experience, preferably in a luxury hotel or resort
Excellent personal presentation and interpersonal skills
Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions
Willing to work in a fast-paced environment
Ability to operate all computer equipment necessary to perform the job
knowledge of HotSOS preferred/is a plus
Excellent communication and interpersonal skills
ability to work closely with other departments and communicate clearly and effectively with colleagues and guests
Ability to lift, carry, and move up to 40 lbs
US work authorization is required

Job Responsibility

Keep all guest corridors neat, vacuumed and dusted
Ensure mirrors, furniture, floors, elevators, and doors are clean and mark-free
Ensure service elevator landings, stairwells and linen storage rooms are clean by sweeping, mopping and dusting the areas
Move racks of clean rooms linen to guest room floors
Stock linen storage rooms and armoires daily with supplies and amenities
Empty trash and dirty linen from guest room floors
Submit maintenance issues in guestrooms, Public Areas and Back of House areas to the Engineering Department through designated work systems and bring them to the attention of the Housekeeping Management
Assist Guest Room Attendants as required
Move beds and furniture, turn mattresses, remove or hang sheers and drapes
Pick up and deliver guest request items on a timely basis such as irons, ironing boards, cribs and rollaway beds

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Public Area Attendant

The Public Area Attendant keeps public areas and restrooms clean, neat, and well...

Location

United States of America , Naples

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High school diploma or equivalent experience
Prior experience preferred but not required
Ability to read, write and speak English

Job Responsibility

Keeps all public areas including food and beverage outlets and banquet spaces neat, vacuumed, moped and dusted
Makes sure mirrors, furniture, floors, ashtrays, elevators and doors are clean and mark-free
Removes all trash from areas
Submits all maintenance issues in public areas and back of house areas to the Engineering department through designated work systems and brings them to the attention of the Housekeeping management
Periodically checks lobby restrooms and employee locker rooms
Makes sure all surfaces are clean
Restocks all supplies including toilet paper, soap, hand towels and removes all trash from areas
Removes all trash from back of house offices
Vacuums carpets and dusts surfaces in offices
Responds to guest requests and inquiries while in the lobby

What we offer

Lucrative salary
Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days
Time off plans starting on the day of hire
An opportunity to be a part of a cohesive team in an inclusive work environment
Complimentary and discounted hotel stays around the world
Wellbeing and mental health initiatives and focused company
Embracement and promotion of diversity in our workplace
Complimentary employee meals and beverages
Tuition reimbursement

Fulltime

Housekeeping Supervisor

The Housekeeping Supervisor directs a section of the Housekeeping staff to ensur...

Location

United States of America , Fort Lauderdale

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

At least 1 year of housekeeping experience, preferably in a luxury hotel or resort
Excellent personal presentation and interpersonal skills
Team leadership and supervisory skills
Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions
Willing to work in a fast-paced environment
Ability to operate all computer equipment necessary to perform the job
knowledge of HotSOS preferred/is a plus
Excellent communication and interpersonal skills
ability to work closely with other departments and communicate clearly and effectively with colleagues and guests
Ability to lift, carry, and move up to 30 lbs

Job Responsibility

Inspects the work of a team of Room Attendants and House Attendants responsible for the cleaning and upkeep of a specific area of the hotel
Trains and coaches the staff
Schedules work to be done daily, collects room and floor status sheets for assigned work areas
Monitors each Room Attendant’s daily progress
Inspects completed rooms to assure that all standards have been met
When standards have been missed, brings employee back to room to correct the deficiency
Coordinates work orders in assigned section
Follows up to be sure work is completed
Releases checkout rooms to be sold
Monitors the performance of House Attendants

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Housekeeper Porter

Location

Italy , Venice

Salary:

Not provided

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Process laundry by either washing, dry cleaning or pressing
Follow procedures for the above processes
Carefully use of laundry chemicals, solvent and spotting chemicals as instructed
Mark all items for laundering paying attention to room numbers and sequences
Pay particular attention to any items requiring pre-wash soaking
Weigh all laundry prior to loading into machines
Use laundry equipment as instructed and maintain them in a proper state of cleanliness
Attend daily briefings with Supervisor and accomplish daily tasks as instructed
Report to supervisors any stained or torn guest and staff laundry before beginning process of cleaning. Also report any items left in pockets or any jewelry on clothing
Ensure all guest requests and instructions are adhered to. E.g. fold in trousers. Light starch, shirt folded etc.

Job Responsibility

Housekeeping Operations: Deliver fresh linen, towels, and guest amenities to guest floor pantries and Room Attendant carts as needed
Collect soiled linen and towels from guest rooms and service areas, transporting them to the laundry
Empty trash and recycling bins from guest rooms and service areas, ensuring proper disposal
Assist Room Attendants with the removal of heavy trash, moving furniture, or other physically demanding tasks as required
Stock and organize housekeeping storage rooms, pantries, and trolleys with supplies, ensuring they are always tidy and well-maintained
Deliver special requests to guest rooms, such as extra towels, pillows, rollaway beds, or cribs, in a timely and courteous manner
Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Orient Express local SOP as well as Leading Quality Assurance (LQA) and Forbes Five Star standards, and aims to achieve the targets set by management
Public Area & Back-of-House Cleaning: Clean, dust, vacuum, sweep, and mop all public areas including lobbies, hallways, elevators, stairwells, guest corridors, and public restrooms
Ensure public restrooms are continuously stocked with paper products, soap, and other supplies, and maintained to the highest hygiene standards throughout the day
Clean and polish furniture, fixtures, and decorative items in public spaces

What we offer

Medical Insurance, integrating Collective Labor Agreement one and extended to the family
Ticket Restaurant
Annual leave
ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide
Learning & development: Opportunity to develop your talent and grow within your property and across the world!

Fulltime

Account Director - Hospitality & Restaurant Lead

The Account Director is a leadership position within the Account Team, deliverin...

Location

United States , New York

Salary:

100000.00 - 150000.00 USD / Year

On Board Experiential

Expiration Date

Until further notice

Requirements

Minimum 5 years of experience in marketing, promotions, and events within a marketing agency, preferably experiential marketing
Must have significant client service with on-site and/or virtual event experience
Digital, interactive, and/or online branding and program experience
BA/BS in marketing, business administration, communications, or related field
3+ years of experience in hospitality, food & beverage, or restaurant relationship management strongly preferred
Strong communication skills
Exceptional track record growing and managing client relationships
Demonstrated track record of developing and mentoring account team personnel
Forward thinking and excellent problem-solving skills
Must have experience managing financials and forecasts

Job Responsibility

Demonstrate thought leadership with insightful analysis of client objectives and develop innovative solutions
Collaborate with creative strategy to conduct research and develop insights for brand and audience analysis
Drive and / or supervise client activations to ensure proper planning, development and execution
Develop and manage program SOWs ensuring resources, budgets, timelines, and deliverables stay aligned
Critically evaluate and offer solutions to optimize client budgets and internal resource management
Provide ongoing monitoring and guidance of expenses and actual costs for approved program budgets
Provide ongoing monitoring and guidance of creative deliverables
Manage multiple projects simultaneously and/or supervise other account personnel
Provide mentorship and candid real time feedback to direct reports
Actively listen and empower others to lead conversations

What we offer

medical/dental/vision insurance
employer paid basic life and personal accident insurance
Annual Profit Sharing/Bonus Plan based on the company’s performance and your individual performance
401(k)
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
PTO
STD/LTD insurance benefits
recovery days
happy hours

Fulltime

Select Country

Back of House Attendant

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?