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Bring the energy behind the scenes at JD Sports! As a Back of House Assistant, you’ll keep the stock flowing, the floor ready, and the team moving fast, organised, and ready to deliver every time. At JD Sports, we strive for operational excellence. As a Back of House Assistant, you support delivering great customer experiences from the stock room to the selling floor by being fast, accurate, and efficient. You are responsible for receiving, unpacking, processing, organising, labelling, and storing merchandise back of house. You are operationally driven and hold a high attention to detail whilst demonstrating a great level of energy to keep up with the high demand of customers.
Job Responsibility:
Support the Back of House Manager/Supervisor with handling deliveries, maintaining order and tidiness of back of house area, avoiding damage and preventing stock loss
Assist sales team with product queries and customer requests. This includes collecting requested footwear product styles/sizes with a sense of urgency, delivering them to customers on the shop floor
Ensure Back of House standards are maintained in line with company expectations
Ensure products are priced and tagged correctly
Assist in maintaining standards on the shop floor replenishing stock levels when needed whilst ensuring all size ranges are available
Work under the guidance and support of your Store Manager and Back of House Management team to achieve KPI’s and targets
Requirements:
Customer service experience within retail, hospitality or like industry
Experience working in a Back of House or Warehouse environment is favourable, but not essential
Maintains a positive can-do attitude
Organisational skills
Strong operational skills with a high level of attention to detail
Thrives in a fast paced, ever-changing environment
An ability to enthusiastically look at a challenge as an opportunity to develop yourself
your career and learn new skills
Strong communication skills, someone who thrives in a team environment
Flexibility to work various shifts, including weekends and holidays, based on store needs
Nice to have:
Experience working in a Back of House or Warehouse environment
What we offer:
Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market
Training and development opportunities to kickstart, evolve and shape your career
Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
Access to our attractive staff discount! This can also be used for friends and family
Access to our Employee Assistance Program & Mental Health champions
One month paid parental leave for full-time employees