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BA Cityflyer is an airline with a difference. Yes, we’re part of the British Airways family and take great pride delivering the same impeccable customer service. However, we also do things in our own, unique way. We serve a business and leisure market from London City, a single-terminal airport just east of Canary Wharf. It’s a place where you’ll really get to know your colleagues and become part of a close-knit team. You might also get to know our customers too, some of whom fly with us weekly, or even daily. In fact, our diverse and dedicated team really feel like they’re part of a family when they join us. So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in exciting places, a job at BA Cityflyer is yours to make. This is an airline where your original personality and skills will really shine through.
Job Responsibility
Monitoring and managing the Company’s day to day crew operation for the current published flying programme whilst on shift
To ensure that all rostered duties comply to both mandatory constraints and industrial agreements
Provide the efficient co-ordination of all mandatory and company training requirements for Flight Deck and Cabin Crew
Manage the daily administration of rosters including an initial handover, ensure all crew positioning flights, hotac, taxi and car hire are booked
To ensure crews are delayed and have the correct information to minimise delays remain within the legal, company restrictions
Maximise the potential for on time departures
Ensure the safe, legal, efficient, and effective operation of company aircraft
To compile weekly and monthly legality reports to ensure the company operate within the legal guideline of both companies and in line with the EASA FTL Scheme
Requirements
Ability to communicate correct information in the right way and effectively with the team you work in
You’ll need to work in partnership with teams across the company and support to the team you work in
Take pride and responsibility in your work
Have good attention to Detail
Ability to make decisions based on sound rationale
Ability to influence clients
Ability to work on your own with the minimum amount of supervision
We are looking for candidates who are either experienced or have an interest in working in an operational control or crewing environment
You’ll enjoy the excitement of the operation and want to work with our Operations Teams in responding to changes in our operating plan
Knowledge of crew control and EASA FT
Computer literate and demonstrated use of Crew Scheduling software
Awareness of crew fatigue and Circadian Rhythm factors
Knowledge of flight & cabin crew training requirements
Knowledge of AIMS Crew Management System
Knowledge of Fatigue Risk Management System
Proven experience in an airline Operations/Crewing
Experience in handling the complexities of the operational environment, including crew union agreements, EU-Ops & FTL schemes
Experience of making suggestions and implementing ways of improving efficiency and reducing costs
Previous experience in Crew Training recovery/Crew Expiries
What we offer
access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights
up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family