B2C Partner Support Agent Job at Metlen Group (Paiania)

B2C Partner Support Agent

Join the B2C Team at Metlen Energy & Metals in Paiania, Greece, providing strong...

Location

Greece , Paiania

Salary:

Not provided

Metlen Group

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Business Administration, Communication, Economics, or related fields
1+ years of experience in a customer support or dealer-facing role, ideally within the B2C or retail sector
Proficiency in MS Office
Experience with Reporting and Dashboarding tools (e.g., BI)
Excellent communication and interpersonal skills
Goal-oriented mindset with a focus on results
Self-motivation and ability to work independently

Job Responsibility

Providing product information and support on promotions, discounts, or updates to help dealers sell more effectively
Assisting in troubleshooting product or service issues dealers might face, offering quick solutions to ensure sales remain on track
Coordinating with other teams to ensure dealers receive the necessary support to meet customer demand
Ensuring customer satisfaction by resolving any dealer-related issues that impact the customer experience

What we offer

Competitive remuneration package
Ticket Restaurant
Preferential household electricity plan
Group Health Insurance program
Pension Plan

Director, Customer Care

GoFundMe is searching for our next Director, Customer Care to lead our frontline...

Location

Ireland , Dublin

Salary:

Not provided

GoFundMe

Expiration Date

Until further notice

Requirements

7-10+ years of customer care, customer experience, or customer operations leadership, ideally with global scope within a marketplace technology platform (servicing B2B & B2C customers)
Proven experience scaling a support organization across geographies and channels
3+ years experience building customer journeys between internal and vendor partners (BPOs) that optimize customer experience
Deep operational expertise (metrics, workforce planning, support technologies, automation, self-service)
Track record of driving measurable improvements in customer satisfaction, retention, first-contact resolution, cost to serve
Exceptional strategic thinking, strong business acumen, ability to influence senior leadership and cross-functional teams
Excellent communication skills, ability to simplify complex operations for senior stakeholders
Alignment with mission-driven organisations, strong empathy for users and customers

Job Responsibility

Define the global strategy for Customer Care across GoFundMe, aligning with business goals
Serve as the voice of the customer within the leadership team
embed customer insight into product, trust & safety, marketing and operations decisions
Lead our frontline care experience: front-line agents, escalation teams, international support, vendor/BPO relationships
Evolve and track key performance metrics (CSAT, NPS, First Contact Resolution, Average Handle Time, Cost to Serve, Case Deflection, Escalation Rate) and ensure continuous improvement
Introduce process optimization, automation, AI/chatbot/self-service capabilities, workforce planning and analytics to scale effectively and cost-efficiently
Manage global staffing, budgets, resource allocation, quality assurance, training programs, and vendor management
Effective, human driven service delivery during moments of crisis
Organizing special response teams to operate cross functionally ensuring Gofundme is best able to service those most in need
Ensure seamless experience for our users: individual fundraisers, donors, nonprofits and non-profits

What we offer

Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year
Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere
Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together
Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits
Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being
Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow
Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups
Community Engagement: Make a difference through our volunteering program

Head of Inside Sales

At myPOS, the Head of Inside Sales oversees the inside sales/sales support teams...

Location

Bulgaria , Sofia

Salary:

Not provided

myPOS

Expiration Date

Until further notice

Requirements

5+ years of experience leading telesales or inside sales teams, with a track record of improving sales performance and achieving targets
Previous experience with sales transformation projects would be considered a strong advantage
Strong understanding of telesales/inside sales techniques, call quality frameworks, CRM workflows, and high-volume call operations
Experience with dialer systems, call analytics, or sales enablement tools
Background in structured B2C or B2B sales environments
Strong analytical, reporting, and data interpretation skills
Results-driven leadership style with strong communication, coaching, and team development capabilities
Process-oriented mindset with high operational discipline and attention to detail
Effective collaborator able to work cross-functionally
Bachelor’s degree in business, Sales, Management, or a related field

Job Responsibility

Build a centralized, multi-lingual Inside sales team, develop and implement inside sales strategies aligned with sales targets
Full P&L ownership of end-to-end results of inside sales activity
Define KPIs, performance expectations, and productivity benchmarks
Lead forecasting, pipeline visibility, and structured performance reviews
Oversee day-to-day inside sales operations to ensure consistent call quality and process adherence
Manage inbound/outbound calling workflows, follow-up routines, and CRM-driven activities
Implement standardized scripts, call flows, and quality frameworks
Drive operational improvements to enhance sales efficiency and customer experience
Key point of contact and owner of external call center partners
Manage inside sales and sales support activities, including lead follow-up (post-inbound), quote preparation, and supporting the sales cycle

What we offer

Annual salary reviews, promotions and performance bonuses
myPOS Academy for upskilling and training
Unlimited access to courses on LinkedIn Learning
Annual individual training and development budget
Refer a friend bonus as we know that working with friends is fun
Teambuilding, social activities and networks on a multi-national level
Excellent compensation package
25 days annual paid leave (+1 day per year up to 30)
Full “Luxury” package health insurance including dental care and optical glasses
Meal vouchers of 200 BGN per month

Fulltime

Regional Director of Growth

The Regional Director of Growth is responsible for the performance of field sale...

Location

United States , Phoenix

Salary:

100000.00 - 231540.00 USD / Year

CVS Health

Expiration Date

May 10, 2026

Requirements

5+ years sales leadership experience
Minimum 3 years direct B2C sales experience
Significant track record of delivering sales results
Team leadership experience (8+ direct reports)
Experience Managing Regional Programs
Experience recruiting and developing managers and individual contributors
Experience delivering employee training and coaching programs
Excellent interpersonal skills, ability to work across a matrixed organization
Strong computer skills including: Ability to create and analyze excel spreadsheets, Experience managing through a CRM system such as Salesforce or Zoho
Analytical approach toward sales data & performance

Job Responsibility

Coach and Manage the teams to Execute
Supervising, coaching and mentoring a multi-disciplinary team of 9+
Relentlessly pursuing that team's monthly growth targets through strong leadership, analysis, problem-solving, teambuilding, and coaching
Serve as primary leadership coach for Outreach Executives
Conduct site visits and provide feedback to teams to drive performance
Support expansion efforts for the Region including new center launch activities, hiring and training of sales staff
Lead development of Outreach Staff
Personify and cultivate Oak Street Health Culture
Develop Outreach Executives into strong, motivating sales people
Lead Quarterly Regional Training Programs

What we offer

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
No-cost wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources

Fulltime

Key Account Manager

As a Key Account Manager, you will develop Indirect business (Travel Consortia, ...

Location

South Africa , Johannesburg

Salary:

Not provided

Club Med

Expiration Date

Until further notice

Requirements

Degree in tourism industry and/or business preferable
Experience in the tourism Industry in a similar position preferable/Proven success of developing partnerships and brand relevant partners within the tourism industry
Knowledge of Club Med range of services and products, B2B and B2C sales conditions, familiar with local industry commission rates, commercial agreements and systems
Soft skills: Client-oriented, Analytical, Planning & organised, Negotiation, Detail-orientated, Entrepreneurial spirit, Open-minded, Team player, Energetic, Can work autonomously, (Pro)active, target oriented
Technical skills: Microsoft Applications inc. Excel, Word, PowerPoint, Google Docs, Willingness to learn additional internal systems such as Salesforce and the Club Med booking engine, Proficient with online systems and booking tools
Languages: English

Job Responsibility

Build strong relationships and develop the business with existing key accounts
Contribute towards selecting and developing High Potential agencies
Define clear objectives, provide clear reporting, monitor results and set up an adapted action plan
Ensure and facilitate the sales fluidity and quality of customer service
Follow up all high value bookings
Represent the image of Club Med through a professional and high quality of service
Attend and host industry events, presentations and conferences
Develop and animate the business, in line with the key sales priorities and the upmarket strategy
Organize and structure the commercial planning
Optimise the budget available and structure the activity

Fulltime

New

People and Culture Business Partner

In this role you will play a key part in creating a balanced approach to the str...

Location

South Africa , Cape Town

Salary:

Not provided

Collinson

Expiration Date

Until further notice

Requirements

Strong commercial awareness
Ability to build and maintain relationships at all levels and influence senior stakeholders
Ability to lead by example in challenging situations and think objectively and strategically to build organisational effectiveness
Essential to have proven experience and working knowledge of BCEA
Hold a full generalist remit including employee relations, succession, restructuring, as well as other people and culture projects
Experience or exposure, facilitating performance and talent calibration processes
Comfortable presenting to groups and facilitating workshops
Able to present recommendations in a clear compelling format appropriate to the situation
Able to balance the commercials of the business whilst up-holding Collinson values
Able to work in ambiguous or changing situations and prioritise own work

Job Responsibility

Be a trusted consultant to the business, to develop and implement the People and Culture business strategy in line with Collinson strategy and the operational goals of the allocated business units
Be an advocate and support the ‘One Collinson’ concept to help develop a group identity and sense of belonging for our colleagues
Provide advice and support to managers and staff on a wide range of people and culture issues including best practise, employment legislation and ensure people related legal and compliance issues are managed effectively and aligned with the overall P & C strategy
Support on-going change management activity within your divisions and taken ownership in relevant consultations where necessary
Create and facilitate delivery of the strategic people plans and aid managers to deliver on their business objectives by ensuring the optimum plans are in place and being worked through
Support leaders on workforce planning and organisation design, restructuring, mergers and acquisition activity
Act as the guardian for supporting the timely delivery of key business process including , succession planning, colleague engagement survey and career development, talent management and the development of senior level business objectives
Deliver assigned projects with quality to timeline with good communication and collaboration across the relevant audience/sponsors and stakeholders
Identify processes for improvement within the People and Culture function and assist with solutions to further enhance the P&C reputation across the Group
Facilitation of Performance and Calibration process which drives a high-performance culture

New

3rd Shift Production Supervisor

Come join a global leader in pipe joining solutions! Victaulic has what you’re l...

Location

United States , Lower Nazareth

Salary:

Not provided

Victaulic

Expiration Date

Until further notice

Requirements

High School Graduate (College Preferred)
Five years’ experience in Manufacturing operations
Must be willing to work extended hours, weekends, or other shifts if required
Must keep a professional appearance
Must maintain a good performance and attendance record
Must be physically and mentally capable of handling exerting and/or stressful situations
Must be able to conduct and participate in meetings
Must be proficient in Microsoft Office programs such as Outlook, Word, PowerPoint and Excel

Job Responsibility

Ensure all employees understand and abide by all Company safety rules, regulations, and policies
Ensure that safe and sanitary working conditions are maintained in the facility
Conduct safety training topics as required or needed
Responsible for scheduling employees to attend all assigned safety meetings, toolbox talks, and safety training sessions
Promptly investigate all incidents and near misses
Manage all operational aspects of the assigned area by supervising hourly personnel
Assign and instruct the workforce to ensure work is performed in accordance with established procedures
Ensure continuity between shifts through effective communication and standardized area practices
Conduct shift handoff meetings, establish daily work priorities, and escalate downtime issues
Establish area practices and goals for continuous improvement

What we offer

The Morning Call’s Top Workplace
Opportunity for growth and Innovation
VPP World Class Safety Program
Company Events
Company Matched 401k Plan
Comprehensive Healthcare Benefits
Employee Assistance Program
Education Assistance / Tuition Reimbursement Program
Wellness Program
Medical

Fulltime

New

Summer Nurse Extern

The 10-week summer Nurse Extern program is primarily for nursing students who li...

Location

United States , Macon

Salary:

19.00 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Must be a rising or current senior nursing student
Must have a 3.0 GPA
Must have 1 letter of recommendation from a clinical instructor
Demonstrated competency in the basic fundamentals of nursing as acquired through accredited nursing coursework
Ability to perform approved clinical skills and procedures following RN-precepted training and documented competency validation
Ability to maintain academic performance standards required for continued good standing in the nursing program
Ability to complete all required orientation, training, and competency validation programs upon hire
Ability to perform the essential physical functions associated with direct patient care
Must be able to stand and walk for prolonged periods
Must be able to frequently bend, reach, squat, kneel, and move between positions efficiently

Job Responsibility

Supports patients with activities of daily living (ADLs)
Assists patients with mobility and hygiene needs
Obtains and documents routine clinical measurements
Supports patient nutrition and hydration
Maintains a clean and safe patient environment
Observes and communicates changes in patient condition
Reinforces patient and family education and orientation
Performs clerical and administrative support functions
Manages patient-care supplies and equipment
Performs competency-validated technical skills under RN supervision

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Opportunity to stay on as a year-round extern
Bi-weekly Professional Development Workshops

Parttime

B2C Partner Support Agent

Metlen Group

Location:
Greece , Paiania

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
July 24, 2025

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:July 24, 2025

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Job Posted:
July 24, 2025