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We are looking for a B2B salesperson to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can build new relationships and nurture existing customer business will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. A full-time position would be offered to applicants who are also willing to work within the stores to supplement service. Pay is commensurate with experience; retail and B2B sales experience is highly desirable.
Job Responsibility
Manages accounts and nurtures business relationships
Coordinating with customers over the phone
Coordinating with current B2B staff to deliver excellent service
Managing reporting documents and updating whenever necessary
On-site meetings with B2B customers
Quoting, taking orders, assist in the delivery process if necessary
Travel between store locations as necessary
Greet and direct customers
Provide accurate information (e.g. product features, pricing and after-sales services)
Answer customers' questions about specific products/services
Conduct price and feature comparisons to facilitate purchasing
Cross-sell products
Ensure racks are fully stocked
Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Provide customer feedback to the Store Manager
Stay up-to-date with new products/services
Requirements
Proven work experience as a Salesperson, Retail Sales Representative, Sales Associate or similar role
Understanding of the retail sales process
Familiarity with consumer behavior principles
Knowledge of inventory stocking procedures
Basic math skills
Excellent communication skills, capable of building trusting relationships