B2B Sales Representative, IKEA

IKEA

Location:
Australia, Perth

Category:
Sales

Contract Type:
Employment contract

Salary:

28.59 AUD / Hour

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Job Description:

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

Job Responsibility:

Build and maintain strong, long-term relationships with local businesses, providing high-quality support across all remote channels – including live video – to ensure a seamless IKEA Business customer experience
Use active remote selling techniques to drive growth, including proposing add-on products, cross-selling and upselling to secure long-term profitability
Offer complete furnishing solutions, demonstrating a commercial approach in every customer contact, in order to maximise sales
Collaborate closely with internal teams to ensure all parts of a business customer orders are fulfilled, updating customers on status and potential issues to see projects through to completion
Proactively stay informed about products and services to align with commercial priorities and maintain the ability to steer sales

Requirements:

Passionate about delivering exceptional customer service, motivated by sales growth, and eager to contribute to a high-performing team
Previous inbound sales experience (B2B preferred), or a minimum of 2 years in sales, customer service, or key account management
Confident and engaging phone manner, with excellent listening, communication, and relationship-building skills
Proven ability to meet team KPIs and achieve sales targets
Proficiency in computer systems and digital tools
Exceptional organisational skills and the ability to multitask effectively
A collaborative mindset, eager to share knowledge and insights within a team setting

What we offer:

5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
24/7 access to our Employee Assistance Program for health and wellbeing support
15% Co-worker discount
Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
Co-worker uniform provided
Free Co-worker parking
Bonus programme (where eligible)
Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information:

Job Posted:
July 08, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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B2B Sales Representative