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Temporary position (maternity leave cover - until May 2026). Join our Movement and Champion Restaurant Culture! At TheFork we believe that the best things in life happen around the table.As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries. We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive. If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.
Job Responsibility:
Focus on training our restaurants in our software solutions
Adapt your pitch to many type of restaurants by phone
in the restaurant or running virtual trainings
Getting our restaurants to understand that the digitalization of their establishment is a step for their development
Make our restaurants change their way of working and use our services appropriately
Create needs to upsell and cross-sell products
Availability to travel
Collect and share feedback from restaurants with our product teams to help improve our tools and training methods
Collaborate closely with Sales and Account Managers to ensure a smooth onboarding and long-term adoption
Work independently to meet individual goals tracking training effectiveness and adoption KPIs
Support continuous learning by creating training materials (guides, videos, webinars)
Act as a product ambassador, always up to date on new features and able to explain them simply to restaurateurs
Requirements:
Self-motivation and a proactive attitude
Strong storytelling and presentation skills
Empathy and active listening
Resilience and patience
Data-driven mindset
Organizational and time management skills
Flexibility and adaptability
Pedagogical orientation
Problem-solving skills
Experience with e-learning platform and SAAS systems
Strong ability to influence at all levels, strong instruction and teaching skills
Previous experience of at least one year in a commercial, prospecting and customer management B2B online environment and / or leisure-restoration
Native in Spanish and High Level of English
Excellent communication and people skills
Serious and committed, with polite and positive attitude
Experience with restaurants
Nice to have:
Knowledge of Salesforce
What we offer:
Flexible working environment (2 days home office per week)
Competitive fixed salary
Lunch vouchers available for each working day
International teams and a multicultural environment spanning 10 offices across Europe
Highly inclusive working environment
Amazing offices with dining, a coffee point on each floor, and leisure area