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B2b order management coordinator

https://www.randstad.com Logo

Randstad

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Location:
Canada , Ville Saint-Laurent

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

55000.00 - 63000.00 CAD / Year
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Job Description:

Are you a proactive logistics professional who thrives on the "art of the solve"? Our client is a global leader in high-performance household appliances, and we are looking for a sharp, detail-oriented Operations Coordinator to join their team in Ville Saint-Laurent for a one-year maternity leave replacement. In this role, you aren’t just processing orders; you are the heartbeat of the supply chain. You will manage the lifecycle of B2B accounts, ensuring their innovative products reach major retailers across North America on time and in full. If you have a passion for consumer goods and a background in complex order management, we want to hear from you.

Job Responsibility:

  • Manage Order Flow: Oversee the full order process to ensure products reach retailers on time and meet their specific delivery rules
  • Maintain Inventory: Ensure 100% inventory accuracy so products are always ready for major launches
  • Technical Logistics: Use EDI and retailer portals to coordinate shipping and routing for major B2B accounts
  • Troubleshoot Delays: Monitor open orders to find and fix shipping issues before they cause delays
  • Improve Performance: Meet weekly with the Sales team to review delivery data and find ways to improve on-time shipping
  • Resolve Claims: Investigate shipping penalties (deductions) and file disputes to recover lost revenue

Requirements:

  • 1–2 years in logistics or operations, specifically managing B2B or large-scale retail accounts (Amazon, Walmart, Costco, etc.)
  • The "Proactive" Factor: You don't wait for instructions
  • you identify problems and bring solutions to the table
  • Language Proficiency: Fluency in English is mandatory (daily collaboration with U.S. headquarters)
  • intermediate French is required for local operations
  • Technical Savvy: Intermediate Excel skills (v-lookups, pivot tables) and comfort navigating complex ERP/EDI systems
  • Resilience: The ability to stay organized and maintain a high level of detail in a high-volume, fast-paced consumer goods environment
What we offer:
  • Enjoy the best of both worlds with 3 days of remote work and 2 collaborative days in modern offices
  • Work within a fast-paced, "disruptor" culture where your impact is visible every day
  • Their Ville Saint-Laurent office is easily accessible by public transit and offers free onsite parking
  • A steady, competitive salary with a reliable weekly pay schedule

Additional Information:

Job Posted:
December 28, 2025

Expiration:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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