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B2b Insurance Operations Administrator

United Kingdom, Guildford Employment contract 24000.00 - 28000.00 GBP / Year · Job Posted May 10, 2026
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Job Description

As a B2B Insurance Operations Administrator, you will be an integral part of our Before the Event Team. Your primary focus will be on supporting Account Handlers and facilitating smooth operations through a range of administrative tasks.

Job Responsibility

  • Coordinating diaries and scheduling internal/external meetings
  • Assisting with management meetings by preparing agendas and taking notes
  • Ensuring accurate data entry and maintaining client and partner records
  • Liaising with business partners to assist with day-to-day account administration and underwriting referrals
  • Producing reports and supporting training presentations
  • Monitoring inboxes, handling calls, and responding to queries professionally
  • Arranging travel and accommodation when necessary
  • Managing general administrative duties, including post, filing, and document management

Requirements

  • A minimum of 2 years' experience in insurance
  • Intermediate Excel skills
  • Excellent email and letter drafting abilities
  • A confident telephone manner with a friendly approach
  • Strong written and verbal communication skills, adaptable to your audience
  • Ability to prioritise and work flexibly across multiple tasks
  • High computer literacy and attention to detail
  • Excellent diary and time management skills
  • Comfort in working independently when required
  • A commitment to confidentiality and discretion
  • A customer-first mindset with resilience and a collaborative spirit

What we offer

  • Competitive Salary: £24,000 - £28,000 per year
  • Pension Contributions
  • Continuous Career Development: Regular appraisals to support your growth
  • Private Medical Insurance
  • Wednesday Cakes on us
  • A fantastic working location in Guildford, ideal for commuting (3 days a week)
  • A modern office environment
  • Financial support towards professional qualifications (CII/CILEx/AAT) after a successful probationary period
  • Annual Salary Reviews
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