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As a B2B Insurance Operations Administrator, you will be an integral part of our Before the Event Team. Your primary focus will be on supporting Account Handlers and facilitating smooth operations through a range of administrative tasks.
Job Responsibility:
Coordinating diaries and scheduling internal/external meetings
Assisting with management meetings by preparing agendas and taking notes
Ensuring accurate data entry and maintaining client and partner records
Liaising with business partners to assist with day-to-day account administration and underwriting referrals
Producing reports and supporting training presentations
Monitoring inboxes, handling calls, and responding to queries professionally
Arranging travel and accommodation when necessary
Managing general administrative duties, including post, filing, and document management
Requirements:
A minimum of 2 years' experience in insurance
Intermediate Excel skills
Excellent email and letter drafting abilities
A confident telephone manner with a friendly approach
Strong written and verbal communication skills, adaptable to your audience
Ability to prioritise and work flexibly across multiple tasks
High computer literacy and attention to detail
Excellent diary and time management skills
Comfort in working independently when required
A commitment to confidentiality and discretion
A customer-first mindset with resilience and a collaborative spirit
What we offer:
Competitive Salary: £24,000 - £28,000 per year
Pension Contributions
Continuous Career Development: Regular appraisals to support your growth
Private Medical Insurance
Wednesday Cakes on us
A fantastic working location in Guildford, ideal for commuting (3 days a week)
A modern office environment
Financial support towards professional qualifications (CII/CILEx/AAT) after a successful probationary period