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As part of the Belux Commercial Operations department, you will sit within the Omni Contact team and report to the B2B E-commerce Manager. You will be responsible of the digital B2B Content and to support the development of the Coca-Cola European Partners online platform for B2B customers. In close collaboration with the other departments: Commercial Development, Central teams, Field Sales & BPT, your main missions will be:
Job Responsibility:
Collaborate with multiple stakeholders across departments to collect and structure content
Develop clear and complete briefings for external copywriter and the -internal- graphics department
Liaise with the involved working teams and coordinates activities to ensure that the content is up to date and accurate
Manage the setup and publishing of all content on the ecommerce platform
Analyze content performance using Google Analytics 4 and generate insights for optimization
Continuously improve content effectiveness and digital connections with our customers by leveraging data-driven decisions
Conduct monthly testing of the platform
Gatekeeper of the User Experience
Makes concrete recommendations on how to improve / secure new developments & digital Communication are user friendly
Increases customer satisfaction against CCEP’s digital content measured through internal satisfaction survey
Answers incoming internal and external questions within the defined SLA
Requirements:
Fluent in French or Dutch written and spoken
Fluent in English written and spoken
Hands-on experience with Marketing Content and/or Content Management Systems
Good organizational and time-management skills
Excellent communication, presentation, and interpersonal skills
Attention to detail
Creative and out of the box thinker
What we offer:
Working for a company continually seeking to improve and develop
Be part of a dynamic and disruptive team building the digital future of the company
Have a central position in which you are in contact with many departments and act as a business partner
Further develop your experience in digital & e-commerce