CrawlJobs Logo

B2b customer service specialist

bioptimizers.com Logo

BIOptimizers

Location Icon

Location:
United States

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

21.00 - 23.00 USD / Hour
Save Job
Save Icon
Apply Position

Job Description:

As a part time retail customer service representative (up to 25 hours a week), you will be responsible for providing exceptional support to retail accounts. You will handle order processing, customer inquiries, resolve customer issues, handle sales team questions, and ensure a seamless experience for our retail customers. Your primary goal is to maintain high customer satisfaction and support sales growth in the retail sector.

Job Responsibility:

  • Dedication and ability to manage multiple tasks in a pressured environment
  • Deal directly with customers by phone, email, chat or ticketing system
  • Respond within one hour to customer inquiries
  • Provide pricing, stock and delivery information
  • Follow up on customer satisfaction

Requirements:

  • Health and wellness industry experience, particularly in dietary supplements, vitamins, or nutraceuticals
  • 2 years of customer service or equivalent experience
  • Demonstrated ability to deliver results in a remote or asynchronous environment
  • Strong written and verbal communication skills
  • Self-starter that works well alone or in small groups
  • Ability to work on multiple tasks at once in a medium to short timeline

Nice to have:

  • Ability to work with different platforms(Zoho, Acumatica, SPS, etc,)
  • Familiarity with [e.g., health and wellness space, supplements, e-commerce]

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Parttime
Work Type:
Remote work
Icon
BIOptimizers - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for B2b customer service specialist

Customer Service Specialist

Office Angels are seeking a temporary Customer Service Specialist to work for on...
Location
Location
United Kingdom , London
Salary
Salary:
16.40 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1 year in a fast-paced order fulfilment environment
  • Fluent in English, both spoken and written, with excellent interpersonal skills
  • An eye for detail and data accuracy, along with strong problem-solving abilities
  • Proficient in Google Workspace and Microsoft Office Suite, with a willingness to learn SAP and Salesforce
  • Flexible and resilient with superb time management skills
  • A positive attitude and a collaborative approach to overcoming challenges
Job Responsibility
Job Responsibility
  • Respond to customer requests and manage complaints while building strong relationships with customers and internal teams
  • Process and manage orders through SAP, ensuring timely delivery and accuracy
  • Provide essential information on customers, discounts, and stock situations to aid sales efforts
  • Work alongside logistics providers and internal teams to ensure seamless order delivery and effective credit control
  • Manage new customer onboarding in Salesforce and collaborate with the master data team in SAP
  • Help manage customer product distribution and participate in projects aimed at enhancing service quality
What we offer
What we offer
  • Competitive pay plus holiday pay reflecting individual and company performance
  • A supportive and inclusive culture that values diversity
  • Opportunities for personal and professional growth
  • Premium employee benefits that cater to our diverse workforce
  • Fulltime
Read More
Arrow Right

Customer Service Specialist

Office Angels are seeking a temporary Customer Service Specialist to work for on...
Location
Location
United Kingdom , London
Salary
Salary:
16.40 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1 year in a fast-paced order fulfilment environment
  • Fluent in English, both spoken and written
  • Excellent interpersonal skills
  • Detail-oriented with strong problem-solving abilities
  • Proficient in Google Workspace and Microsoft Office Suite
  • Willingness to learn SAP and Salesforce
  • Flexible and resilient with superb time management skills
  • Positive attitude and collaborative approach
Job Responsibility
Job Responsibility
  • Respond to customer requests and manage complaints
  • Process and manage orders through SAP
  • Provide essential information on customers, discounts, and stock situations
  • Work alongside logistics providers and internal teams
  • Manage new customer onboarding in Salesforce
  • Help manage customer product distribution
What we offer
What we offer
  • Competitive pay plus holiday pay reflecting individual and company performance
  • Supportive and inclusive culture that values diversity
  • Opportunities for personal and professional growth
  • Premium employee benefits that cater to our diverse workforce
  • Fulltime
Read More
Arrow Right

Customer Service Specialist

Office Angels are seeking a temporary Customer Service Specialist to work for on...
Location
Location
United Kingdom , London
Salary
Salary:
16.40 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience: Ideally, 1 year in a fast-paced order fulfilment environment
  • Communication Skills: Fluent in English, both spoken and written, with excellent interpersonal skills
  • Detail-Oriented: An eye for detail and data accuracy, along with strong problem-solving abilities
  • Tech Savvy: Proficient in Google Workspace and Microsoft Office Suite, with a willingness to learn SAP and Salesforce
  • Adaptability: Flexible and resilient with superb time management skills
  • Team Spirit: A positive attitude and a collaborative approach to overcoming challenges
Job Responsibility
Job Responsibility
  • Lead Customer Service: Respond to customer requests and manage complaints while building strong relationships with customers and internal teams
  • Efficient Order Management: Process and manage orders through SAP, ensuring timely delivery and accuracy
  • Support the Sales Team: Provide essential information on customers, discounts, and stock situations to aid sales efforts
  • Collaborate with Logistics: Work alongside logistics providers and internal teams to ensure seamless order delivery and effective credit control
  • Customer Setup: Manage new customer onboarding in Salesforce and collaborate with the master data team in SAP
  • Assist in Product Allocation: Help manage customer product distribution and participate in projects aimed at enhancing service quality
What we offer
What we offer
  • Competitive pay plus holiday pay reflecting individual and company performance
  • A supportive and inclusive culture that values diversity
  • Opportunities for personal and professional growth
  • Premium employee benefits that cater to our diverse workforce
  • Fulltime
Read More
Arrow Right

Digital Marketing Customer Support Specialist

Atlean World is an HR SaaS Consultant that aims to promote multicultural environ...
Location
Location
Portugal , Lisbon
Salary
Salary:
Not provided
atleanworld.com Logo
Atlean World
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluent in French
  • Strong English skills
  • Knowledge of digital marketing concepts
  • Experience on paid campaign management is mandatory
  • Have a degree in Marketing or related field
  • Have experience in Digital Marketing
  • Have experience in a Contact Centre, Service program for any Advertising Tech company
  • Are fluent with any social media products usage and basic understanding of digital advertising
  • Have a strong customer service-oriented skill
  • Can work as a team member, as well as independently
Job Responsibility
Job Responsibility
  • Provide B2B support to our valued advertisers
  • Manage product troubleshooting and delivering exceptional customer support related to our advertising offerings
  • Proactively identify initiatives to enhance our services and elevate the overall user experience
  • Manage and resolve end-to-end product troubleshooting and customer support for our advertising products, handling inquiries via email and chat channels
  • Take ownership of query resolution by collaborating with our internal Product Operations and Engineering teams to address all types of general, technical, or product-related questions
  • Enhance overall Customer Satisfaction metrics by ensuring high-quality service throughout the case journey, providing regular updates at every touchpoint
  • Maintain strict adherence to service levels across all channels to achieve Best in Class productivity and significantly reduce resolution times for our end customers
  • Collaborate with in-house technical specialists to educate advertisers on product features and common issues they may encounter
What we offer
What we offer
  • Relocation Assistance with Accommodation
  • Meal vouchers
  • 2 extra salaries
  • Private health insurance
  • Monthly Bonus
  • Fulltime
Read More
Arrow Right

Collections Specialist

We have an exciting opportunity for a Collections Specialist to join our growing...
Location
Location
United States , Charlotte
Salary
Salary:
Not provided
brightspeed.com Logo
Brightspeed
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in B2B collections
  • Ability to overcome objections and offer solutions to resolve potential roadblocks
  • Strong interpersonal and communication skills. Able to communicate effectively orally and in writing with appropriate detail, judgement, and discretion at all levels of the organization including senior management
  • Relationship-builder and strong listening skills
  • Demonstrates competence, professionalism, and leadership presence: Is objective and free from undue influence
  • conveys sound judgment
  • builds trust
  • is collaborative, insightful, proactive, and future-focused
  • Well–organized, ensuring that all deliverables are met on time with excellent results and anticipates implementation or workload issues related to emerging developments
  • Demonstrates integrity and the highest ethical standards in all aspects
Job Responsibility
Job Responsibility
  • Receive inbound calls from Brightspeed business customers for collections, payment arrangements, and simple billing inquires
  • Meet established collection objectives monthly
  • Collect and manage past due accounts for moderate to large sized business customers
  • Use various computer systems simultaneously
  • Build and maintain strong customer relationships and problem solve with the customer
  • Preparation of monthly collection reports and recommendations on credit memos and write off activities
  • Collaborate with sales, customer service, billing operations, and AR teams in reconciling accounts
  • Review and comprehend contractual agreements with customers that govern the servicing relationship
What we offer
What we offer
  • competitive medical, dental, vision, and life insurance
  • employee assistance program
  • 401K plan with company match
  • host of voluntary benefits
  • Fulltime
Read More
Arrow Right

Technical Support Specialist

We’re looking for an experienced, curious, and collaborative Technical Support S...
Location
Location
United States , Chicago
Salary
Salary:
62000.00 - 74000.00 USD / Year
intercom.com Logo
Intercom
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3–5 years in customer support
  • 1–2 years in SaaS, B2B, or complex product environments
  • Confident in navigating APIs, debugging workflows, and digging into systems
  • Confident communicator explaining technical topics in simple language
  • Self-directed and able to plan workload based on urgency and impact
  • Curious and passionate about the role AI plays in customer support
  • A team player and coach who uplifts others through mentorship and feedback
Job Responsibility
Job Responsibility
  • Communicating efficiently and effectively with customers via chat, email, and/or video
  • Providing outbound phone calls as part of the offering
  • Breaking down complex topics for non-technical users
  • Providing a consultative approach to customer interactions
  • Supporting 60-70 customers per week
  • Taking ownership of complex customer questions from first contact to final resolution
  • Diagnosing, reproducing, and troubleshooting technical issues (APIs, webhooks, SDKs)
  • Navigating ambiguity using structured thinking and a product mindset
  • Acting as a mentor providing feedback and initiating upskilling
  • Coaching peers through tough tickets and flagging trends
What we offer
What we offer
  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Regular compensation reviews
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • 401k plan & match
  • In-office bicycle storage
  • Fun events for Intercomrades, friends, and family
  • Fulltime
Read More
Arrow Right

Collections Specialist

We are looking for a motivated and detail-oriented Collections Specialist to joi...
Location
Location
United States , White Plains
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in commercial and consumer collections, including B2B environments
  • Strong understanding of credit approvals, collection processes, and debt settlement
  • Proficiency in Microsoft Excel and Outlook for tracking and reporting purposes
  • Ability to interpret and analyze aging reports to prioritize collection efforts
  • Exceptional customer service skills with a focus on building client relationships
  • Excellent communication and organizational skills to handle high-volume tasks efficiently
  • Familiarity with call center operations and handling customer inquiries
  • Adaptability to manage multiple responsibilities and support departmental needs
Job Responsibility
Job Responsibility
  • Review and approve next-day delivery orders by adhering to company policies and assigned credit terms
  • Conduct high-volume collection calls to secure payments and promptly resolve any client issues
  • Investigate payment discrepancies and deductions, coordinating with other departments to process necessary paperwork
  • Maintain communication with management and sales teams to address collection concerns and ensure timely resolutions
  • Adapt to different roles within the department to provide support and coverage during staff absences
  • Post daily payments to the Cash Easy System as required
  • Process daily transactions and assist customers with inquiries and weekly account updates
  • Monitor and analyze aging reports to identify overdue accounts and develop strategies for resolution
  • Ensure superior customer service by addressing client concerns effectively and professionally
  • Collaborate with the credit team to approve credit lines and manage balances efficiently
What we offer
What we offer
  • Medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • Free online training
  • Fulltime
Read More
Arrow Right

Protergia Training Specialist

Protergia Training Specialist to join B2C team, part of M Energy Customer Soluti...
Location
Location
Greece , Paiania
Salary
Salary:
Not provided
https://www.metlengroup.com Logo
Metlen Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Education, Communication, or related field
  • 2+ years of experience in training delivery, preferably in sales, customer service, or retail environments
  • Previous experience in sales will be considered an asset, with proven ability to deliver Sales and Soft Skills training (e.g. Sales Techniques, Negotiation Skills, and Coaching)
  • Excellent communication and interpersonal skills, with the ability to adapt training content and delivery to diverse audiences across Retail, B2B, and Customer Care functions
  • Strong business and customer orientation, demonstrating flexibility and a collaborative approach to align learning initiatives with organizational objectives
  • Highly organized and analytical, able to manage multiple training projects across locations while assessing effectiveness through KPIs, feedback, and performance data
  • Proficient in MS Office
  • familiarity with QA systems, reporting tools, or CRM platforms (e.g. Salesforce) is considered an asset
  • Fluency in English (written and spoken) required
Job Responsibility
Job Responsibility
  • Designing and delivering classroom and eLearning programs focused on sales, customer service (aftersales), and commercial policies, tailored to the specific needs of each channel (Contact Center, Indirect, Retail Stores, Back Office, Customer Support)
  • Creating and maintaining training materials, including product guides, sales scenarios, and communication frameworks, ensuring alignment with company standards and business strategy
  • Coordinating the full training cycle from needs analysis and preparation to delivery, evaluation, and continuous improvement based on feedback and performance results
  • Managing digital learning tools such as the LMS, intranet, and knowledge base, ensuring up-to-date content and accurate training records
  • Applying innovative learning techniques (e.g., gamification, role plays, blended and accreditation programs) to enhance engagement, knowledge retention, and skill application
  • Collaborating with Store Inspectors and local teams to support on-the-job learning and deliver consistent, high-quality training experiences across central (Paiania, Athens) and regional sites (e.g., Thessaloniki)
What we offer
What we offer
  • Competitive remuneration package
  • Ticket Restaurant
  • Preferential household electricity plan
  • Group Health Insurance program
  • Pension Plan
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy