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B2B Account Manager

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Bolt

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Location:
Estonia , Tallinn

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We’re looking for a growth-driven Account Manager to join our Bolt Business team in Estonia. This role is heavily focused on driving usage, upsell, and expansion within existing accounts. You’ll be on the front line with customers, making a high volume of activities, spotting opportunities, and scaling them across accounts and verticals. As the face of Bolt Business, you will work closely with key businesses, deeply understand their operations, and actively push adoption and growth of Bolt’s products.

Job Responsibility:

  • Own and grow a portfolio of existing business clients with a strong focus on usage growth, upsell, and expansion
  • Proactively engage customers through regular calls, meetings, and visits, maintaining a high activity level
  • Identify opportunities to scale Bolt Business usage across multiple verticals (e.g. Ride Hailing, Bolt Drive, Bolt Food and other Bolt products) within existing accounts
  • Actively push adoption of new features, products, and use cases to drive higher volumes
  • Take full ownership of customer performance, advising on optimal use cases to maximize value and retention
  • Develop and execute account growth plans focused on increasing volume and revenue from existing clients
  • Promptly handle customer queries while continuously steering conversations toward growth opportunities
  • Collaborate closely with Sales, Customer Support, Product, Account Managers, and Country Managers to unlock upsell and expansion opportunities
  • Support onboarding of new clients while ensuring fast ramp-up and early growth

Requirements:

  • At least 2 years of experience in Account Management, Customer Success, Sales, or a similar B2B role
  • Hungry, driven, and comfortable with a high volume of calls and customer interactions
  • Proven track record of growing existing accounts, increasing usage, and driving upsell
  • Naturally identify opportunities and know how to scale them across accounts and segments
  • Take strong ownership of results and push initiatives forward independently
  • Communicate confidently in Estonian and English and can build trust quickly with stakeholders
  • Hands-on, proactive, and motivated by clear targets and measurable impact
What we offer:
  • Play a direct role in shaping the future of mobility
  • Impact millions of customers and partners in 600+ cities across 50 countries
  • Work in fast-moving autonomous teams with some of the smartest people in the world
  • Accelerate your professional growth with unique career opportunities
  • Get a rewarding salary and stock option package that lets you focus on doing your best work
  • Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork
  • Take care of your physical and mental health with our wellness perks

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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