B&F Agent - Banquets, Marriott Bonvoy

Marriott Bonvoy

Location:
Australia, Melbourne

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

This role at W Melbourne involves delivering exceptional banquet and event services. The candidate will work in an award-winning space, performing tasks such as serving food and beverages, maintaining cleanliness, managing transactions, and ensuring guest satisfaction while upholding the luxury brand’s values.

Job Responsibility:

Serve food courses and alcoholic beverages to guests
Set tables according to event type and service standards
Answer questions on menu selections
Communicate with the kitchen regarding menu questions, wait times, re-cook orders, and product availability
Relay additional meal requirements, allergies, dietary needs, and special requests to the kitchen
Record transactions in the MICROS system at the time of order
Check in with guests to ensure satisfaction with each food course and beverage
Maintain cleanliness of work areas, china, glass, etc., throughout the day
Complete opening & closing duties, including restocking items and turning off lights
Present physical and accurate checks to guests and process payments
Ensure uniform and personal appearance are clean and professional
Anticipate and address guests’ service needs
Communicate with clear and professional language
Develop and maintain positive working relationships with colleagues
Support the team to reach common goals
Listen and respond appropriately to the concerns of other team members
Perform other reasonable job duties as requested by Supervisors.

Requirements:

Experience in a dynamic restaurant setting is highly valued
A proactive and upbeat demeanor that inspires excellence
Keen to take on new challenges and grow within your career
A current Victorian RSA is essential for your role
Embody a polished professionalism with an audacious approach to creativity
A playful individual who is passionate in creating memorable guest experiences.

What we offer:

Competitive salary with an annual salary review every July
Mentor/buddy program
Opportunities for interstate and global transfers
Prime location in Melbourne CBD
Paid day off for your birthday
35% off food and beverages at W Melbourne
Global room night discounts from Marriott International for you and your loved ones
Participation in community service projects
Award-winning workplace with accolades
Employee referral bonus.

Additional Information:

Job Posted:
October 09, 2025

Employment Type:

Parttime

Work Type:

On-site work

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B&F Agent - Banquets