Azure qualified Technical Support Engineer Job at Global Technology Solutions Ltd. (London)

Systems Support Engineer (Windows Monitoring)

Altera, a member of the N. Harris Computer Corporation family, delivers health I...

Location

India , Baroda, Gujarat

Salary:

Not provided

Altera Digital Health Inc. UK

Expiration Date

Until further notice

Requirements

Must be willing to work in Hybrid model (few days work from Office and office is in Baroda, Gujarat)
Candidate must have a 6 months to 3 years of experience in supporting Proactive Work and monitoring
Understand Global Command Center/Service desk/Frontline Monitoring operations
Ensure team adherence to all team, account, and client policies and procedures.
Experience/Knowledge of Application/Infrastructure Monitoring tools/solutions.
Experience in Windows servers infrastructure and. Net-based Application Support, IIS, worker process thread, Web config, Event Logs
Basics of Networking and Azure Monitoring
Intermediate level of experience in SQL. E.g., SQL Jobs, SQL queries, Blocking, Always On
Experience with ITSM tools such as Service desk/ServiceNow.
Basic knowledge of ITIL framework (V3.0 foundation certificate would be added advantage)

Job Responsibility

Perform Recording Review to See User Experience and impact
Collect Application Logs and escalate the case to the Development Team
Builds strong, positive relationships with the customer and other team members.
Provides technical guidance for Customers to strengthen their knowledge or technical skill levels.
Able to read and execute Structured Query Language (SQL) commands.
Check efficient config setting for functional/ component, Perform the workflow Testing to Reproduce the issue.
Working in a 24*7 operational environment with rotational shifts.
Responsible for handling Level 2 analysis, troubleshooting, and resolution.
Providing premium client services, working with the client, tracking their ongoing issues, and helping them resolve those issues.
Providing weekly/monthly client read-outs and presentations

Fulltime

Staff Professional Services Security Engineer - Focused Services

You will work firsthand with our valued customers to address their complex post-...

Location

Israel , Tel Aviv

Salary:

Not provided

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

5+ years of hands-on technical knowledge in support, troubleshooting, and customer-facing environments
Experience as a Professional Services engineer, handling deployment, implementation, and integration projects for customers
Solid understanding of cloud infrastructure, security processes, and core concepts across AWS, Azure, and GCP
Strong knowledge of operating systems, virtual machines, and containers
Solid understanding of networking fundamentals: TCP/IP, DNS, IP routing, and security protocols/procedures (HTTP/HTTPS, IPSec, NAT)
Experience with containers and orchestrators (Openshift, Kubernetes, Docker), CI/CD pipelines, Terraform, Ansible, container registries, serverless environments
Basic to intermediate Linux skills, including filesystem navigation, user and permission management, log analysis, networking commands (curl, wget, tcpdump), system monitoring, and basic shell scripting
Familiarity with scripting and configuration formats: Python, JSON, YAML, and Bash
Strong consulting, project management, time management, and organizational skills
Proven ability to act as a trusted advisor, delivering business value and interacting effectively with technical and non-technical stakeholders

Job Responsibility

Provide customers on-site support, deployment and implementation, knowledge transfer, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web
Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues
Provide post sales technical support, while handling support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner
Work to reproduce customer issues and qualify critical issues
Publish Technical Support Bulletins and other user documentation in the Knowledge Base
Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing
Responsible for reviewing user documentation for training materials, technical marketing collateral, manuals, problem solving guides, etc
Provide on-call support 24x7 on an as-needed basis, including travel to customer sites for critical situations to expedite resolution
Work shoulder to shoulder with the Sales and Sales Engineering Teams

What we offer

FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees
mental and financial health resources
personalized learning opportunities

Fulltime

Security Engineer- Focused Services (Cortex Cloud)

You will work firsthand with our valued customers to address their complex post-...

Location

Israel , Tel Aviv

Salary:

Not provided

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

5+ years of hands-on technical knowledge in support, troubleshooting, and customer-facing environments
Experience as a Professional Services engineer, handling deployment, implementation, and integration projects for customers
Solid understanding of cloud infrastructure, security processes, and core concepts across AWS, Azure, and GCP
Strong knowledge of operating systems, virtual machines, and containers
Solid understanding of networking fundamentals: TCP/IP, DNS, IP routing, and security protocols/procedures (HTTP/HTTPS, IPSec, NAT)
Experience with containers and orchestrators (Openshift, Kubernetes, Docker), CI/CD pipelines, Terraform, Ansible, container registries, serverless environments
Basic to intermediate Linux skills, including filesystem navigation, user and permission management, log analysis, networking commands (curl, wget, tcpdump), system monitoring, and basic shell scripting
Familiarity with scripting and configuration formats: Python, JSON, YAML, and Bash
Strong consulting, project management, time management, and organizational skills
Proven ability to act as a trusted advisor, delivering business value and interacting effectively with technical and non-technical stakeholders

Job Responsibility

Provide customers on-site support, deployment and implementation, knowledge transfer, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web
Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues
Provide post sales technical support, while handling support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner
Work to reproduce customer issues and qualify critical issues
Publish Technical Support Bulletins and other user documentation in the Knowledge Base
Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing
Responsible for reviewing user documentation for training materials, technical marketing collateral, manuals, problem solving guides, etc
Provide on-call support 24x7 on an as-needed basis, including travel to customer sites for critical situations to expedite resolution
Work shoulder to shoulder with the Sales and Sales Engineering Teams

What we offer

FLEXBenefits wellbeing spending account with over 1,000 eligible items
mental and financial health resources
personalized learning opportunities

Fulltime

Sr Professional Services Security Engineer - Focused Services (Cortex Cloud)

You will work firsthand with our valued customers to address their complex post-...

Location

Israel , Tel Aviv-Yafo

Salary:

Not provided

IAG GBS

Expiration Date

Until further notice

Requirements

5+ years of hands-on technical knowledge in support, troubleshooting, and customer-facing environments
Experience as a Professional Services engineer, handling deployment, implementation, and integration projects for customers
Solid understanding of cloud infrastructure, security processes, and core concepts across AWS, Azure, and GCP
Strong knowledge of operating systems, virtual machines, and containers
Solid understanding of networking fundamentals: TCP/IP, DNS, IP routing, and security protocols/procedures (HTTP/HTTPS, IPSec, NAT)
Experience with containers and orchestrators (Openshift, Kubernetes, Docker), CI/CD pipelines, Terraform, Ansible, container registries, serverless environments
Basic to intermediate Linux skills, including filesystem navigation, user and permission management, log analysis, networking commands (curl, wget, tcpdump), system monitoring, and basic shell scripting
Familiarity with scripting and configuration formats: Python, JSON, YAML, and Bash
Strong consulting, project management, time management, and organizational skills
Proven ability to act as a trusted advisor, delivering business value and interacting effectively with technical and non-technical stakeholders

Job Responsibility

Provide customers on-site support, deployment and implementation, knowledge transfer, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web
Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues
Provide post sales technical support, while handling support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner
Work to reproduce customer issues and qualify critical issues
Publish Technical Support Bulletins and other user documentation in the Knowledge Base
Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing
Responsible for reviewing user documentation for training materials, technical marketing collateral, manuals, problem solving guides, etc
Provide on-call support 24x7 on an as-needed basis, including travel to customer sites for critical situations to expedite resolution
Work shoulder to shoulder with the Sales and Sales Engineering Teams

What we offer

FLEXBenefits wellbeing spending account with over 1,000 eligible items
mental and financial health resources
personalized learning opportunities

Fulltime

Zerto Pre Sales Engineer

This role is responsible for providing technical support and/or leadership in th...

Location

United States

Salary:

146000.00 - 343000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

At least 5 to 7 years' experience of Pre-Sales Engineering or similar customer facing role, experience preferably in a software or data center environment
Possess a fundamental breadth of technical knowledge in cloud data management, backup and disaster recovery
Exceptional verbal and written communication skills
Self-motivated and a self-starter, comfortable working remotely and autonomously
Strong practical understanding of Datacenter and Cloud architecture (VMWare, Azure, AWS, GCP, etc.)
Thrives in a fast-paced environment
the ability to handling multiple calls/demos per day with immediate follow up
Possess a high level of business acumen and experience working with all levels of decision makers including Cx0 level personnel
Ability to travel 50%
Bachelor's degree required or equivalent experience

Job Responsibility

Deliver the Zerto message and vision including technical architecture presentations and product demonstrations to prospective customers and partners
Conduct live and virtual customer meeting presentations and demonstrations
Support lead generation activities such as events, webinars, user groups, etc.
Lead technical sales calls
Qualify sales opportunities in the terms of customer technical requirements, competition, decision making process and funding
Stay current with continuous education of Zerto's latest software, platforms and cloud solutions
Acts as technical expert to develop and propose solutions that meet the technology and business requirements of customers
Implement and manage POCs to technical closure
Ownership of all pre-sales activities in support of technical evaluation and validation of Zerto solution
Continuously drive and promote value of Zerto solutions to partners and customers

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive benefits suite supporting physical, financial and emotional wellbeing

Fulltime

Senior Security Solutions Engineer

This is an exciting opportunity to join a fast-paced, high-growth cybersecurity ...

Location

Philippines , Manila

Salary:

Not provided

Rapid7

Expiration Date

Until further notice

Requirements

A passion for solving technical problems and helping customers succeed
Strong technical knowledge in security solutions and operating systems
Experience engaging with both technical and non-technical audiences, including C-level stakeholders
Excellent communication and presentation skills in English (other languages a plus)
Ability to work independently and drive initiatives forward with enthusiasm and proactivity
An understanding of the sales process and ability to support sales teams in achieving success
Familiarity with cloud platforms (AWS, Azure, GCP, etc.) and network security concepts is highly desirable
Previous experience in a startup or fast-paced environment is a plus
Core Value Embodiment: Embody our core values to foster a culture of excellence that drives meaningful impact and collective success

Job Responsibility

Work closely with Account Executives to qualify opportunities, understand customer requirements, and design effective cybersecurity solutions
Deliver compelling in-person and remote product demonstrations, presentations, and proof-of-concepts tailored to each customer
Act as a trusted advisor to both technical and non-technical stakeholders, helping them understand the value of Rapid7’s solutions
Build and maintain strong relationships with customers, ensuring a high level of satisfaction throughout the pre-sales process
Partner with channel teams to provide technical training and support to drive partner-led opportunities
Contribute to events, industry roundtables, and local marketing efforts as a thought leader and Rapid7 evangelist
Provide feedback to product and marketing teams based on customer and market insights

Pre-sales Consultant

BioCatch is the leader in Behavioral Biometrics, a technology that leverages mac...

Location

India , Mumbai

Salary:

Not provided

BioCatch

Expiration Date

Until further notice

Requirements

Native English speaker
More than 5 years of pre-sales engineering or consulting experience in the fraud, financial crime or related technology space working with top tier customers
A passion to work with innovative technology and an entrepreneurial attitude to develop a career with an international organisation
Preferred experience in enterprise architectures and AI solutions
Understanding of the fraud prevention, AML and financial crime landscape
General understanding of security frameworks
Good technical awareness to aid sales discussions, ideally including an understanding of items such as operating systems (Linux), cloud computing (Azure, AWS), data types (CSV, XML, JSON), database technologies & storage, API integrations, HTML, JavaScript, SDKs, SPA development
Basic understanding of analytical techniques and constraints of statistical modeling and Machine Learning algorithms
Outstanding oral and written communication skills
effectively communicate technical concepts to both technical and non-technical audiences

Job Responsibility

Undertake detailed discovery with customers, to truly uncover their needs and the associated drivers, dependencies, and challenges
Deliver presentations, customized demos, working sessions and scoping meetings to technically qualify deals
Work with the customer solution architect to design solution, document, and socialize to acquire customer buy in
Provide guidance on how best to leverage BioCatch within the customer critical decision-making process
Proactively scope and document the technical solution and project plan required to address prospective customer requirements
Coordinate with professional services, delivery, and engineering team to validate technical and commercial feasibility of proposed solution
Secure commitments from the customer’s technical staff to ensure the deal meets the technical requirements to close
Define Proof of Concepts with clear success criteria and ensure conversion by guiding the delivery team to meet the objectives
Support the development of the overall business case
Lead the response to RFIs and RFPs

Fulltime

Regional Partner Manager

Wiz is looking for its next Regional Partner Manager (RPM) Rockstar in the San F...

Location

United States , San Francisco Bay Area

Salary:

165000.00 - 183000.00 USD / Year

Wiz

Expiration Date

Until further notice

Requirements

10+ years of channel sales experience
Proven track record of exceeding sales targets
Established relationships with Bay Area partner reseller leadership
Creative problem-solving and a knowledge-sharing mindset
Strong process orientation, attention to detail, and operational excellence
Deep expertise in channel sales and partnerships
Experience in channel recruitment and onboarding
SaaS channel experience
Familiarity with Cloud Service Provider marketplaces (AWS, Azure, GCP)
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship

Job Responsibility

Build and maintain strong relationships with partners, including CSPs, sellers, engineers, and leadership teams
Develop and execute partner strategies
Implement National Partner and CSP (AWS, GCP, Azure) strategies at a regional level
Lead enablement activities for Bay Area partners, engaging leadership, sales, and technical teams
Collaborate with national partner managers to develop and implement regional strategies
Educate Wiz sellers on partner go-to-market strategies and value propositions
Develop and execute business plans with focus partner accounts
Facilitate account mapping between partner and Wiz sales teams
Maintain leadership cadence between Wiz and partner sales leadership
Communicate partner strategies in weekly Wiz team meetings, sharing best practices and partner success strategies

What we offer

Medical, dental and vision insurance
Home Office Setup reimbursement
Flexible Spending Accounts
Monthly Connectivity reimbursement
Employee Assistance Program (EAP)
Short- and Long-term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan (with employer match)
Flexible paid time off + 11 paid holidays
Paid leave programs, including parental, pregnancy health, medical and bereavement leave

Fulltime

Azure qualified Technical Support Engineer

Global Technology Solutions Ltd.

Location:
United Kingdom , London

Category:
IT - Administration

Contract Type:
Contract work

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 16, 2026

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