Azure qualified Technical Support Engineer Job at Global Technology Solutions Ltd. (London)

Staff Professional Services Security Engineer - Focused Services

You will work firsthand with our valued customers to address their complex post-...

Location

Israel , Tel Aviv

Salary:

Not provided

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

5+ years of hands-on technical knowledge in support, troubleshooting, and customer-facing environments
Experience as a Professional Services engineer, handling deployment, implementation, and integration projects for customers
Solid understanding of cloud infrastructure, security processes, and core concepts across AWS, Azure, and GCP
Strong knowledge of operating systems, virtual machines, and containers
Solid understanding of networking fundamentals: TCP/IP, DNS, IP routing, and security protocols/procedures (HTTP/HTTPS, IPSec, NAT)
Experience with containers and orchestrators (Openshift, Kubernetes, Docker), CI/CD pipelines, Terraform, Ansible, container registries, serverless environments
Basic to intermediate Linux skills, including filesystem navigation, user and permission management, log analysis, networking commands (curl, wget, tcpdump), system monitoring, and basic shell scripting
Familiarity with scripting and configuration formats: Python, JSON, YAML, and Bash
Strong consulting, project management, time management, and organizational skills
Proven ability to act as a trusted advisor, delivering business value and interacting effectively with technical and non-technical stakeholders

Job Responsibility

Provide customers on-site support, deployment and implementation, knowledge transfer, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web
Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues
Provide post sales technical support, while handling support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner
Work to reproduce customer issues and qualify critical issues
Publish Technical Support Bulletins and other user documentation in the Knowledge Base
Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing
Responsible for reviewing user documentation for training materials, technical marketing collateral, manuals, problem solving guides, etc
Provide on-call support 24x7 on an as-needed basis, including travel to customer sites for critical situations to expedite resolution
Work shoulder to shoulder with the Sales and Sales Engineering Teams

What we offer

FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees
mental and financial health resources
personalized learning opportunities

Fulltime

Cybersecurity Manager

The Cybersecurity Manager provides technical expertise and hands-on support acro...

Location

France , Toulouse Area

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

3–5 years’ experience in cybersecurity, IT security, or systems/software engineering
Basic understanding of ISO 27001, Part-IS, NIS2, NIST CSF
Technical curiosity and willingness to learn aviation cybersecurity
Strong analytical and problem-solving mindset
Ability to work transversely with Engineering, IT, Programs, Procurement
Fluent in English
French is desirable
Technical understanding on: Networks & Protocols: knowledge of TCP/IP architectures, Firewalls, Proxies, VPN
Operating Systems: understanding of Windows Server and Linux security
Security Tools: first experience with SIEM, IDS/IPS, EDR/XDR, WAF, PKI solutions

Job Responsibility

ISMS Operational Support: Produce and maintain ISMS documentation
Support internal audits and compliance assessments
Contribute to the monitoring of cybersecurity controls and remediation follow-up
Assist in preparing evidence for EASA, OSAC, DSAC audits and inspections
Support the implementation and continuous improvement of ISMS processes
Cyber Risk Assessment & Analysis: Perform SRA analyses
Identify threats, vulnerabilities, and applicable security controls
Contribute to the maintenance of the Information Security Risk Register
Support mitigation tracking and documentation
Prepare technical summaries and recommendations

What we offer

Highly competitive compensation package (profit and success sharing, employee savings plan…)
Work-life balance (remote working, 6th week of paid leave, additional days off for family events…)
Well-being / health (supplementary health & welfare coverage…)
Career paths enabling employees to develop their skills and build a professional project
Wide choice of development programs for soft and hard skills
CSE: ATR (family and employee events) and Airbus CSE (travel, vacation camps …)

Fulltime

Sr Professional Services Security Engineer - Focused Services (Cortex Cloud)

You will work firsthand with our valued customers to address their complex post-...

Location

Israel , Tel Aviv-Yafo

Salary:

Not provided

IAG GBS

Expiration Date

Until further notice

Requirements

5+ years of hands-on technical knowledge in support, troubleshooting, and customer-facing environments
Experience as a Professional Services engineer, handling deployment, implementation, and integration projects for customers
Solid understanding of cloud infrastructure, security processes, and core concepts across AWS, Azure, and GCP
Strong knowledge of operating systems, virtual machines, and containers
Solid understanding of networking fundamentals: TCP/IP, DNS, IP routing, and security protocols/procedures (HTTP/HTTPS, IPSec, NAT)
Experience with containers and orchestrators (Openshift, Kubernetes, Docker), CI/CD pipelines, Terraform, Ansible, container registries, serverless environments
Basic to intermediate Linux skills, including filesystem navigation, user and permission management, log analysis, networking commands (curl, wget, tcpdump), system monitoring, and basic shell scripting
Familiarity with scripting and configuration formats: Python, JSON, YAML, and Bash
Strong consulting, project management, time management, and organizational skills
Proven ability to act as a trusted advisor, delivering business value and interacting effectively with technical and non-technical stakeholders

Job Responsibility

Provide customers on-site support, deployment and implementation, knowledge transfer, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web
Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues
Provide post sales technical support, while handling support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner
Work to reproduce customer issues and qualify critical issues
Publish Technical Support Bulletins and other user documentation in the Knowledge Base
Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing
Responsible for reviewing user documentation for training materials, technical marketing collateral, manuals, problem solving guides, etc
Provide on-call support 24x7 on an as-needed basis, including travel to customer sites for critical situations to expedite resolution
Work shoulder to shoulder with the Sales and Sales Engineering Teams

What we offer

FLEXBenefits wellbeing spending account with over 1,000 eligible items
mental and financial health resources
personalized learning opportunities

Fulltime

Security Engineer- Focused Services (Cortex Cloud)

You will work firsthand with our valued customers to address their complex post-...

Location

Israel , Tel Aviv

Salary:

Not provided

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

5+ years of hands-on technical knowledge in support, troubleshooting, and customer-facing environments
Experience as a Professional Services engineer, handling deployment, implementation, and integration projects for customers
Solid understanding of cloud infrastructure, security processes, and core concepts across AWS, Azure, and GCP
Strong knowledge of operating systems, virtual machines, and containers
Solid understanding of networking fundamentals: TCP/IP, DNS, IP routing, and security protocols/procedures (HTTP/HTTPS, IPSec, NAT)
Experience with containers and orchestrators (Openshift, Kubernetes, Docker), CI/CD pipelines, Terraform, Ansible, container registries, serverless environments
Basic to intermediate Linux skills, including filesystem navigation, user and permission management, log analysis, networking commands (curl, wget, tcpdump), system monitoring, and basic shell scripting
Familiarity with scripting and configuration formats: Python, JSON, YAML, and Bash
Strong consulting, project management, time management, and organizational skills
Proven ability to act as a trusted advisor, delivering business value and interacting effectively with technical and non-technical stakeholders

Job Responsibility

Provide customers on-site support, deployment and implementation, knowledge transfer, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web
Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues
Provide post sales technical support, while handling support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner
Work to reproduce customer issues and qualify critical issues
Publish Technical Support Bulletins and other user documentation in the Knowledge Base
Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing
Responsible for reviewing user documentation for training materials, technical marketing collateral, manuals, problem solving guides, etc
Provide on-call support 24x7 on an as-needed basis, including travel to customer sites for critical situations to expedite resolution
Work shoulder to shoulder with the Sales and Sales Engineering Teams

What we offer

FLEXBenefits wellbeing spending account with over 1,000 eligible items
mental and financial health resources
personalized learning opportunities

Fulltime

Solutions Engineer, Commercial

As a Commercial Solutions Engineer at Vanta, you’ll be leading the technical dis...

Location

United States

Salary:

207000.00 - 243000.00 USD / Year

Vanta

Expiration Date

Until further notice

Requirements

3-5 years of pre-sales customer-facing, technical experience as a Solutions Engineer, Sales Engineer or equivalent title
Hands-on experience with cloud platforms: AWS, Google Cloud, Microsoft Azure & Operating Systems (Windows, MacOS, Linux) and cloud application architecture
Strong project management skills with a proven ability to operate effectively in uncertain environments
You are creative, curious. technical, and naturally persuasive
You are detail-oriented and organized
You love listening to customers, discussing strategy with colleagues, but also diving into the weeds
You can interact with various titles and roles within an organization including the technical and security-minded, plus executives within large companies
General knowledge with a scripting language (Python, Ruby, Bash, and JavaScript) and a desire to expand those skills

Job Responsibility

Lead technical discovery with prospects to understand their security, compliance, cloud infrastructure, and development workflows
Partner closely with Account Executives to develop deal strategy, identify technical champions, and guide prospects through evaluation, proof-of-value, and purchase decisions
Deliver tailored product demonstrations, walkthroughs, and integration deep dives aligned to customer use cases and success criteria
Act as the primary technical advisor during the evaluation process, addressing technical objections, competitive comparisons, and solution fit
Develop and maintain deep expertise in our product capabilities, integrations, configurations, APIs, partner ecosystem, and competitive landscape
Design and explain how our solution integrates with customers’ cloud providers, identity systems, version control platforms, and security tooling
Ensure a clean technical handoff to Customer Success and Implementation teams post-sale
Support revenue growth by responding quickly and effectively to inbound technical questions from Sales and prospects
Help qualify opportunities by identifying technical fit, risks, and dependencies early in the sales cycle
Participate in account planning, QBRs, and expansion conversations by demonstrating ongoing technical value

What we offer

medical benefits
401(k) plan
other company perk programs
Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans
16 weeks fully-paid Parental Leave for all new parents
Health & wellness stipend
Remote workspace, internet, and cellphone stipend
Commuter benefits for team members who report to the SF and NYC office
Family planning benefits
Matching 401(k) contribution with immediate vesting

Fulltime

Senior Escalation Engineer

The Senior Escalation Engineer is responsible for providing technical assistance...

Location

India , Bengaluru

Salary:

Not provided

Cloud Software Group

Expiration Date

Until further notice

Requirements

Engineering university degree
At least five years of tech support experience in a large enterprise environment
Solid understanding of windows (both client & Server OS) and Linux networking (DNS / DHCP / IP)
Basics networking knowledge, including TCP / UDP / SSLN
Experience solving problems / debugging ASP.NET based multi-tenant cloud services
Proven understanding Windows
Working knowledge of AWS / Azure / ESXi
Minimum 8 years of prior relevant experience (or Master’s degree with 6 years
or PhD with 3 years)
Experience installing, configuring and administering: Active Directory, Group Policies, and Windows Server Architecture

Job Responsibility

Providing technical assistance on Citrix products to customers of large size, scope, and/or political complexity - via phone, email and/or remote access
Support focuses on in-depth problem analysis of Citrix products and their integration into enterprise-wide mixed environments
Assists less senior colleagues - conducting cases reviews and providing mentorship to ensure quicker resolution
Uses sophisticated technical troubleshooting skills to independently isolate, analyze, and provide resolution to customer issues of high complexity
Qualifies only the most complex customer issues for assistance from the escalation team or other vendors
Works to achieve operational targets with major impact on the departmental results
Contributes to the development of goals for the department and planning efforts (budgets, operational plans, etc.)
May manage large projects or processes that span outside of immediate job area
Responsible for making moderate to significant improvements of processes, systems or products to enhance performance of job area
Communicates with parties within and outside of own job function

What we offer

Competitive salary and annual bonus
Health Insurance, Life and Accidental Insurance
Tax Saving benefits like NPS (National Pension Scheme) & Voluntary PF
Free transportation to and from Office
Complimentary food and juices at the office campus
Health and Wellness Programs like "Live well and earn rewards" & Employee Assistance Program (EAP)
Privilege leaves, sick/casual leaves, public holidays & paternal leave

Fulltime

Lead Escalation Engineer

The Lead Escalation Engineer is responsible for providing technical assistance o...

Location

India , Bengaluru

Salary:

Not provided

Cloud Software Group

Expiration Date

Until further notice

Requirements

Engineering university degree
At least five years of tech support experience in a large enterprise environment
Solid understanding of windows (both client & Server OS)
Solid understanding of Linux networking (DNS / DHCP / IP) and basics networking knowledge, including TCP / UDP / SSLN
Comfortable working in solving problems / debugging ASP.NET based multi-tenant cloud services
Proven understanding Windows
Industry certifications in the areas of Virtualization and/or Cloud which includes working knowledge of AWS / Azure / ESXi (ideal)
Minimum 8 years of prior relevant experience with a University Degree or equivalent
or Master’s degree with 6 years
or PhD with 3 years of experience

Job Responsibility

Providing technical assistance on Citrix products to customers of large size, scope, and/or political complexity - via phone, email and/or remote access
Support focuses on in-depth problem analysis of Citrix products and their integration into enterprise-wide mixed environments
Assists less senior colleagues - conducting cases reviews and providing mentorship to ensure quicker resolution
Uses sophisticated technical troubleshooting skills to independently isolate, analyze, and provide resolution to customer issues of high complexity
Qualifies only the most complex customer issues for assistance from the escalation team or other vendors
Works to achieve operational targets with major impact on the departmental results
Contributes to the development of goals for the department and planning efforts (budgets, operational plans, etc.)
May manage large projects or processes that span outside of immediate job area
Responsible for making moderate to significant improvements of processes, systems or products to enhance performance of job area
Communicates with parties within and outside of own job function

What we offer

Competitive salary and annual bonus
Health Insurance, Life and Accidental Insurance
Tax Saving benefits like NPS (National Pension Scheme) & Voluntary PF
Free transportation to and from Office
Complimentary food and juices at the office campus
Health and Wellness Programs like "Live well and earn rewards" & Employee Assistance Program (EAP)
Privilege leaves, sick/casual leaves, public holidays & paternal leave

Fulltime

Zerto Pre Sales Engineer

This role is responsible for providing technical support and/or leadership in th...

Location

United States

Salary:

146000.00 - 343000.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

At least 5 to 7 years' experience of Pre-Sales Engineering or similar customer facing role, experience preferably in a software or data center environment
Possess a fundamental breadth of technical knowledge in cloud data management, backup and disaster recovery
Exceptional verbal and written communication skills
Self-motivated and a self-starter, comfortable working remotely and autonomously
Strong practical understanding of Datacenter and Cloud architecture (VMWare, Azure, AWS, GCP, etc.)
Thrives in a fast-paced environment
the ability to handling multiple calls/demos per day with immediate follow up
Possess a high level of business acumen and experience working with all levels of decision makers including Cx0 level personnel
Ability to travel 50%
Bachelor's degree required or equivalent experience

Job Responsibility

Deliver the Zerto message and vision including technical architecture presentations and product demonstrations to prospective customers and partners
Conduct live and virtual customer meeting presentations and demonstrations
Support lead generation activities such as events, webinars, user groups, etc.
Lead technical sales calls
Qualify sales opportunities in the terms of customer technical requirements, competition, decision making process and funding
Stay current with continuous education of Zerto's latest software, platforms and cloud solutions
Acts as technical expert to develop and propose solutions that meet the technology and business requirements of customers
Implement and manage POCs to technical closure
Ownership of all pre-sales activities in support of technical evaluation and validation of Zerto solution
Continuously drive and promote value of Zerto solutions to partners and customers

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive benefits suite supporting physical, financial and emotional wellbeing

Fulltime

Azure qualified Technical Support Engineer

Global Technology Solutions Ltd.

Location:
United Kingdom , London

Category:
IT - Administration

Contract Type:
Contract work

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 16, 2026

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