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Giacom are the only provider of Comms, Cloud, Hardware and Billing all through one platform. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. We’re looking for an Azure Operations Specialist to join our Cloud Product & Practice team in Bristol. This role is about being the go-to expert for our partners when it comes to Microsoft Azure. You’ll work closely with our sales and practice teams to make sure partners have everything they need to succeed. From onboarding and process support to advice on deploying and managing Azure solutions. You’ll also help shape how we work by improving processes, creating training content, and sharing insights from Microsoft to keep us ahead of the curve. If you love problem-solving, enjoy building relationships, and want to be part of a team that’s passionate about cloud technology, this role is for you.
Job Responsibility:
Own and improve processes that support Azure partners operationally
Provide expert advice to partners to grow their Azure customer base
Collaborate on webinars, workshops, and training content
Stay ahead of industry trends in Azure and the wider Microsoft ecosystem
Support internal teams and partners with certifications and upskilling
Drive registrations and onboarding for Microsoft incentive programs
Attend partner visits and events when required
Requirements:
Demonstrable experience in IT, Cloud, or Cyber Security
Azure or similar cloud certifications are highly advantageous but not essential
Strong understanding of the cloud technology market
Excellent communication and problem-solving skills
Ability to manage multiple customer requirements
Organised, consultative, and passionate about learning
What we offer:
Investment in your future career with a variety of learning and development opportunities