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InfoGrowth Logo InfoGrowth · IT - Software Development

Azure L3 Cloud Support Engineer / Azure Cloud SME

India, Mumbai · Job Posted May 27, 2026
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Job Description

Hiring: Azure L3 Cloud Support Engineer / Azure Cloud SME Location: Hyderabad / Bangalore / Pune / Mumbai Experience: 6-10+ Years Domain: Cloud Infrastructure / Managed Services / Enterprise Support Notice Period: Immediate Joiners / 15-30 Days Preferred Working Model: Work From Office / Hybrid Job Responsibilities: • Act as Level 3 / Final Escalation Point for Azure incidents and service outages • Diagnose and resolve complex Azure infrastructure and platform issues • Perform deep-dive troubleshooting across Azure Compute, Networking, Storage, and PaaS services • Handle Azure VMs, VMSS, AKS, App Services, Azure SQL, Cosmos DB, Functions, and Load Balancers • Configure and troubleshoot VNet Peering, NSG, Azure Firewall, Application Gateway, and ExpressRoute • Lead Root Cause Analysis (RCA) and implement preventive actions • Design and review High Availability, Disaster Recovery, and Resiliency solutions • Optimize Azure environments for performance, security, and cost management • Implement Azure Governance, RBAC, Policies, and Security Best Practices • Work with Azure Monitor, Log Analytics, and Application Insights for monitoring and observability • Automate operational tasks using PowerShell, Azure CLI, ARM/Bicep, or Terraform • Collaborate with Microsoft Support for critical production issues • Review production changes, deployments, and cloud migration activities • Mentor L1/L2 Engineers and contribute to technical documentation and knowledge base Required Skills: • Microsoft Azure (IaaS & PaaS) • Azure Virtual Machines (VMs) • Azure Kubernetes Service (AKS) • Azure Networking • Azure Firewall / NSG / Load Balancer • Azure Application Gateway • ExpressRoute / VPN Connectivity • Azure Storage Services • Azure SQL / Cosmos DB • Azure Functions / App Services • Microsoft Entra ID (Azure AD) • RBAC / IAM • Key Vault / Defender for Cloud • Azure Monitor / Log Analytics / App Insights • PowerShell / Azure CLI • ARM Templates / Bicep / Terraform • Incident Management & RCA • Cloud Security & Governance • Production Support & Troubleshooting Qualification: Bachelor's Degree in Computer Science / IT or related field Share updated resume on: Talent@infogrowth.in

Job Responsibility

  • Act as Level 3 / Final Escalation Point for Azure incidents and service outages
  • Diagnose and resolve complex Azure infrastructure and platform issues
  • Perform deep-dive troubleshooting across Azure Compute, Networking, Storage, and PaaS services
  • Handle Azure VMs, VMSS, AKS, App Services, Azure SQL, Cosmos DB, Functions, and Load Balancers
  • Configure and troubleshoot VNet Peering, NSG, Azure Firewall, Application Gateway, and ExpressRoute
  • Lead Root Cause Analysis (RCA) and implement preventive actions
  • Design and review High Availability, Disaster Recovery, and Resiliency solutions
  • Optimize Azure environments for performance, security, and cost management
  • Implement Azure Governance, RBAC, Policies, and Security Best Practices
  • Work with Azure Monitor, Log Analytics, and Application Insights for monitoring and observability
  • Automate operational tasks using PowerShell, Azure CLI, ARM/Bicep, or Terraform
  • Collaborate with Microsoft Support for critical production issues
  • Review production changes, deployments, and cloud migration activities
  • Mentor L1/L2 Engineers and contribute to technical documentation and knowledge base

Requirements

  • Microsoft Azure (IaaS & PaaS)
  • Azure Virtual Machines (VMs)
  • Azure Kubernetes Service (AKS)
  • Azure Networking
  • Azure Firewall / NSG / Load Balancer
  • Azure Application Gateway
  • ExpressRoute / VPN Connectivity
  • Azure Storage Services
  • Azure SQL / Cosmos DB
  • Azure Functions / App Services
  • Microsoft Entra ID (Azure AD)
  • RBAC / IAM
  • Key Vault / Defender for Cloud
  • Azure Monitor / Log Analytics / App Insights
  • PowerShell / Azure CLI
  • ARM Templates / Bicep / Terraform
  • Incident Management & RCA
  • Cloud Security & Governance
  • Production Support & Troubleshooting
  • Bachelor's Degree in Computer Science / IT or related field
  • Experience: 6-10+ Years
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