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We are seeking an experienced Azure Managed Cloud Engineer L3 to support and manage a complex, security-focused Microsoft Azure environment under Rackspace’s managed services portfolio for ADGM. The ideal candidate will have strong hands-on experience in Microsoft Azure infrastructure, networking, PaaS services, and security architecture—particularly in highly regulated environments where traffic inspection, private connectivity, and layered security controls are mandatory.
Job Responsibility:
Manage and support a production Azure environment hosting critical financial workloads
Operate and optimize Azure compute services including AKS, Azure App Services, Azure Logic Apps, Azure Function Apps, Azure Virtual Machines (IaaS)
Support and manage Azure data services including Azure PostgreSQL, Azure Cosmos DB, Azure SQL Database, Azure Storage Accounts
Maintain and troubleshoot secure network architecture where all Azure traffic is routed via NVAs using User Defined Routes (UDRs)
Manage Azure Application Gateway (WAF + L7 Load Balancer) used to securely expose applications externally
Design, configure, and troubleshoot Private Endpoints and Private DNS Zones for all PaaS services
Ensure secure east-west and north-south traffic flow within a hub-and-spoke topology
Support incident management, root cause analysis, and performance optimization
Implement and maintain monitoring, logging, and operational excellence standards
Work closely with ADGM stakeholders and Rackspace internal teams to deliver SLA-driven managed services
Requirements:
Strong hands-on experience with AKS (networking, ingress, scaling, troubleshooting)
Experience managing Azure App Services, Logic Apps, and Function Apps in production
Solid understanding of IaaS VM management and OS-level troubleshooting
Operational experience with Azure PostgreSQL, Cosmos DB, Azure SQL
Backup, HA/DR concepts, performance tuning, and connectivity troubleshooting
Understanding of storage accounts (Blob, File, performance tiers, security)
Deep understanding of Hub-and-spoke Azure networking models, User Defined Routes (UDRs), Network Virtual Appliances (NVAs)
Experience managing Azure Application Gateway with WAF policies
Strong practical experience with Private Endpoints, Private DNS Zones, Service endpoint vs Private Endpoint architecture decisions, PaaS isolation and secure connectivity patterns
Understanding of enterprise-grade security controls in regulated environments
Knowledge of zero-trust networking concepts
Familiarity with Azure RBAC, Managed Identities, and Key Vault integrations
Strong troubleshooting mindset across networking, compute, and platform services
Ability to understand and visualize complex traffic flows
Clear communication skills for working with enterprise stakeholders
Experience supporting production environments with strict SLAs
Ownership mentality and proactive operational thinking
Nice to have:
Microsoft Azure certifications (AZ-104, AZ-305, or equivalent)
Experience in financial services or regulated environments
Familiarity with ITIL-based managed service operations (Patch, Incident or Change Management)