Azerbaijani content moderator

• Review and moderate user-generated content posted on social media platforms to ensure compliance with community guidelines and standards
• Implement and enforce company policies and community guidelines consistently
• Engage with users professionally and promptly to address inquiries, concerns, or complaints
• Provide insights, feedback, and suggestions for improving moderation processes and policies
• Monitor social media trends, online conversations, and emerging issues
• Participate in employee assistance programs and training

• Fluency in Azerbaijani
• Advanced level in English
• PC literacy
• At least a high school diploma or equivalent
• Ability to work independently and collaboratively in a fast-paced environment
• Strong problem-solving and critical-thinking abilities
• Strong understanding of social media platforms and their functionalities
• Excellent judgment and decision-making skills with a keen eye for detail

Previous experience in customer service