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AYS Team Leader position at JW Marriott Marquis Hotel Dubai, a 5-star luxury hotel in downtown Dubai. The role focuses on building memorable and unique guest experiences while empowering associates to deliver exceptional service.
Job Responsibility:
Guide guests through their entire stay
Process operational needs
Address guest requests
Complete reports
Share highlights of local area
Create memorable and unique guest experiences
Ensure smooth check-in and check-out
Maintain safe workplace
Requirements:
Experience in guest services
Ability to deliver exceptional guest experiences
Professional communication skills
Ability to maintain confidentiality
Following company policies and procedures
Protecting company assets
Upholding quality standards
Physical ability to stand, sit, or walk for extended time
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds
Nice to have:
Confidence
Innovation
Genuine personality
Intuition
Passion for hospitality
What we offer:
Accommodation provided
Meals on duty
Transportation provided
World class training and development
Leadership development
Recognition programs
Discounted accommodation in over 8,000 hotels worldwide
Discounted food & drink in all restaurants and bars
Discounts for friends and family
Unlimited career opportunities internationally and locally
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