Ays Supervisor

• Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
• set up accurate accounts for each guest
• enter Marriott Rewards information
• ensure rates match market codes, document exceptions
• secure payment prior to issuing room key, verify/adjust billing
• compile and review daily reports/logs/contingency lists
• complete cashier and closing reports
• supply guests with directions and property information
• accommodate guest requests
• notify Loss Prevention/Security of any guest reports of theft
• assist management in training, evaluating, counseling, motivating and coaching employees
• develop/maintain positive working relationships
• support team to reach common goals
• ensure adherence to quality standards
• report accidents, injuries, and unsafe work conditions to manager
• complete safety training and certifications
• prepare and review written documents accurately and completely
• assist individuals with disabilities

• High school diploma or G.E.D. equivalent
• at least 1 year of related work experience
• at least 1 year of supervisory experience

Equality-focused work environment