Ays Executive Job at Marriott Bonvoy (Goa)

Ays Executive

Process all guest check-ins, verifying guest identity, form of payment, assignin...

Location

India , Goa

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
Set up accurate accounts for each guest according to their requirements
Enter Marriott Rewards information
Ensure rates match market codes, document exceptions
Secure payment prior to issuing room key, verify/adjust billing
Compile and review daily reports/logs/contingency lists
Complete cashier and closing reports
Supply guests with directions and property information
Accommodate guest requests, contacting appropriate staff if necessary
Follow up to ensure requests have been met

Fulltime

Ays Executive

Process all guest check-ins, verifying guest identity, form of payment, assignin...

Location

India , Goa

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key
Set up accurate accounts for each guest according to their requirements
Enter Marriott Rewards information
Ensure rates match market codes, document exceptions
Secure payment prior to issuing room key, verify/adjust billing
Compile and review daily reports/logs/contingency lists
Complete cashier and closing reports
Supply guests with directions and property information
Accommodate guest requests, contacting appropriate staff if necessary
Follow up to ensure requests have been met

Fulltime

Ays Executive

Answer, record, and process all guest calls, requests, questions, or concerns. C...

Location

India , Ghaziabad

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
At least 1 year of supervisory experience

Job Responsibility

Answer, record, and process all guest calls, requests, questions, or concerns
Contact appropriate individual or department to resolve guest call, request, or problem
Follow up and ensure that any outstanding requests are resolved
Advise guest of any messages received
Verify and adjust billing
Operate telephone switchboard station
Monitor busy or unanswered lines, check back with callers on hold to update status, take messages
Activate and deactivate guest room message lights
Transfer guests with internet access issues to internet service provider's customer support line
Assist callers with credit card, calling card, long distance, collect, overseas, and person to person calls

Fulltime

Flex Manager, Digital Guest Experience And Empower

The FLEX Manager, Digital Guest Experience (DGE) + GXP is part of the US & Canad...

Location

United States , Bethesda

Salary:

41.97 - 63.12 USD / Hour

Marriott Bonvoy

Expiration Date

June 12, 2026

Requirements

4-year Bachelor's degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major, plus 3+ years of hospitality leadership experience OR a combination of education and experience from which comparable knowledge can be gained
Leadership experience in two of the following hospitality areas: Front Office, At Your Service (AYS), Housekeeping, Guest Relations, Front Office, Quality, Training, Sales or CRM
Knowledge of MARSHA, Opera/FSPMS, LightSpeed, Fosse

Job Responsibility

Provide operational support for Digital Guest Experience and GXP across brands in the US and Canada
Provide insight and recommendations for the development and refinement of DGE and GXP platforms and operational processes that improve platform usability, service delivery, and adoption
Identify property-level performance gaps and partner with continent leaders to implement targeted solutions
Design and enhance training materials for on-property and above-property audiences
Facilitate workshops and training sessions that build operational capability and support platform effectiveness
Participate in continent and global forums to provide guidance, updates, and operational direction on guest experience platforms
Contribute to establish and communicate performance metrics and scorecards to monitor results and support decision-making
Support deployment activities for guest experience platforms, including launch readiness and in-market execution
Analyze operational data to identify service gaps and recommend process improvements and training strategies
Contribute to system development, implementation, defect resolution, enhancements, and upgrades for Digital Guest Experience and GXP platforms

What we offer

401(k) plan
stock purchase plan
discounts at Marriott properties
commuter benefits
employee assistance plan
childcare discounts
medical
dental
vision
health care flexible spending account

Fulltime

!

Assistant Front Office Manager

In the absence of the Front Desk Manager take charge of the operations of Front ...

Location

United States , San Antonio

Salary:

Not provided

Marriott Bonvoy

Expiration Date

July 06, 2026

Requirements

Requires advanced knowledge of the principles and practices within the hospitality industry. This includes experiential knowledge required for management of people and complex problems
Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches
Ability to make decisions with only general policies and procedures available for guidance
Supervisory/management skills
Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests
Two-year college degree or equivalent education/experience
From two to three full years of full-time employment in a supervisory position with this hotel or other hotel companies
Excellent speech communication skills are required to communicate both in person and via telephone with guests, Associates and corporate contacts
Excellent literacy is required
Must be able to both assimilate and generate explicit and concise documents for publication within the hotel and management company environment

Job Responsibility

Ensures the highest front office financial performance (upselling, room revenue, operation auditing, enrollments)
Demonstrates initiative regarding problem solving, staff training, team leading
Manages and motivates the Front Office team in order to provide a high standard of service for customers
Welcomes guests and fosters customer loyalty through friendly manner
Develops high quality relationships with guests throughout their stay
Handles any guest complaints or contentious issues that cannot be settled directly by team members and provides a fast solution
Oversees and supervises guest arrivals and departures with the front office executive and duty managers
Provides high level of customer service and maintain a high profile in the day to day front office operations
Ensures that personalized service is offered to each and every guest
Supervises the management of debtors, group and individual guest invoicing and cash operations

What we offer

Medical
Dental
Vision
paid Holiday and Vacation

Fulltime

Assistant Front Office Manager

Entry level management position that focuses on supporting the day-to-day activi...

Location

Canada , Calgary

Salary:

59000.00 - 71000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in the guest services, front desk, housekeeping, or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in the guest services, front desk, housekeeping, or related professional area

Job Responsibility

Supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation, Laundry, Staff, AYS and Concierge/Guest Services
Directs and works with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards
Strives to ensure guest and employee satisfaction and achieve the operating budget
Open and close Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties
Run and review critical information contained in room operations reports
Understand the functions of the Recreation, Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations
Temporarily supervise all areas of the Room Operations department in the absence of the Room Operations management
Operate all department equipment as necessary and reporting malfunctions
Ensure employees have the proper supplies and uniforms
Understand night audit procedures and being able to comprehend and utilize reports as necessary

What we offer

Bonus Eligible

Fulltime

Assistant Front Office Manager

Entry level management position that focuses on supporting the day-to-day activi...

Location

Canada , Montreal

Salary:

56000.00 - 65000.00 CAD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in the guest services, front desk, housekeeping, or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in the guest services, front desk, housekeeping, or related professional area

Job Responsibility

Supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services
Directs and works with employees to carry out guest arrival and departure procedures and to maintain the property’s cleanliness standards
Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties
Runs and reviews critical information contained in room operations reports
Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations
Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management
Operates all department equipment as necessary and reporting malfunctions
Ensures employees have the proper supplies and uniforms
Understands night audit procedures and being able to comprehend and utilize reports as necessary
Understands and complies with loss prevention policies and procedures

Fulltime

Assistant Front Desk Manager

Entry level management position that focuses on supporting the day-to-day activi...

Location

Canada , Calgary

Salary:

59000.00 - 71000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
4 years experience in the guest services, front desk, housekeeping, or related professional area OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
2 years experience in the guest services, front desk, housekeeping, or related professional area.

Job Responsibility

Supporting the day-to-day activities of Rooms Operations and supervision of related areas that include Housekeeping, Recreation. Laundry, Staff, AYS and Concierge/Guest Services
Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties
Runs and reviews critical information contained in room operations reports
Understands the functions of the Recreation. Laundry, Housekeeping, Bell Staff, AYS, Front Desk and Concierge/Guest Services operations
Temporarily supervises all areas of the Room Operations department in the absence of the Room Operations management
Operates all department equipment as necessary and reporting malfunctions
Ensures employees have the proper supplies and uniforms
Understands night audit procedures and being able to comprehend and utilize reports as necessary
Understands and complies with loss prevention policies and procedures
Supervises same day selling procedures to maximize room revenue and property occupancy

Fulltime

Select Country

Ays Executive

Job Responsibility

Requirements

Looking for more opportunities?

Ays Executive

Ays Executive

Ays Executive

Ays Executive

Flex Manager, Digital Guest Experience And Empower

Assistant Front Office Manager

Assistant Front Office Manager

Assistant Front Office Manager

Assistant Front Desk Manager

Our AI answers in your language