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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Ays Agent - Front Office

United Arab Emirates, Dubai · Job Posted February 14, 2026
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Job Description

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

Job Responsibility

  • Processing operational needs
  • Addressing guest requests
  • Completing reports
  • Sharing the highlights of the local area
  • Delivering a wide range of services that guide guests through their entire stay

Requirements

  • Creating a safe work place
  • Following company policies and procedures
  • Maintaining confidentiality
  • Protecting company assets
  • Upholding quality standards
  • Ensuring uniform, personal appearance, and communications are professional
  • Being on feet and moving around (stand, sit, or walk for an extended time)
  • Taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance)

What we offer

  • Accommodation
  • Meals on duty
  • Transportation
  • World class training and development, including leadership development
  • Recognition programs
  • Discounted accommodation in over 8,000 hotels all over the world
  • Discounted food & drink in all our restaurants and bars
  • Discounts for your friends and family
  • Unlimited career opportunities (Internationally and locally)
  • Medical and Life insurance
  • Amazing support to ensure you have all the tools you require to complete your day-to-day tasks
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