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Axway B2B Module Lead-Service Support position in Noida, India for Sopra Steria, a major Tech player in Europe with consulting, digital services and solutions.
Job Responsibility:
Production support
Customer/Front Office engagement
On Call Support
Shift work as per project need
Requirements:
Autonomous with one programming language/scripting
Autonomous with one Database with good understanding of SQL queries
Autonomous with Unix/Linux/RedHat/CentOS/AIX etc.
L2/L3 Production support experience
Flexibility towards working in night shifts/other shifts as per project need
On Call Support as & when required by the project
Good communications skills - both written and verbal
Customer/Front Office engagement experience
Nice to have:
Knowledge of ITIL processes including Incident/Problem/Change Management processes experience