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We are looking for a talented and motivated Support and Development Engineer with expertise in APIs to join our dynamic team. The ideal candidate will be responsible for supporting, developing, and troubleshooting API-based solutions, ensuring seamless integration with third-party applications and services. You will work closely with both internal teams and external clients, providing technical assistance, debugging issues, and developing new API features.
Job Responsibility:
Support, develop, and troubleshoot API-based solutions
Ensure seamless integration with third-party applications and services
Work closely with both internal teams and external clients
Providing technical assistance, debugging issues, and developing new API features
Design, develop, and maintain RESTful or GraphQL APIs
Collaborate with cross-functional teams (backend, frontend, QA) to implement API integrations with various systems
Develop new API features and enhance existing functionalities
Assist in diagnosing and resolving system outages or incidents affecting the APIs
Participate in on-call rotation or after-hours support, as needed, to handle production issues
Requirements:
Fluent in Axway API product, Linux, Database
Hands-on experience working in Cloud Provider platforms AWS and Azure
Knowledge and hands-on of ITIL services
Provide technical support for API-related issues
Troubleshoot, debug, and resolve API-related bugs and performance issues
Ensure API reliability, availability, and optimal performance
Design, develop, and maintain RESTful or GraphQL APIs
Collaborate with cross-functional teams to implement API integrations
Develop new API features and enhance existing functionalities
Assist in diagnosing and resolving system outages or incidents
Participate in on-call rotation or after-hours support
Total Experience Expected: 04-06 years
BTech (Bachelor of Technology) & additionally Cloud Knowledge
Flexible to work in shifts and ready for on call on rotation
Nice to have:
Hands on experience in API development, integration, and support
Hands-on experience in Axway API Gateway
Proficiency in Unix and Shell scripting
Proficiency in developing and working with RESTful APIs, SOAP APIs
Experience with API management platforms (e.g., Postman, Swagger, Apigee, etc.)
Strong understanding of databases (SQL, NoSQL) and API data formats (JSON, XML)
Familiarity with API authentication methods (OAuth, JWT, etc.)
Experience with cloud platforms (AWS, Azure) and containerization (Docker, Kubernetes)
What we offer:
Commitment to fighting against all forms of discrimination
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