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ClearBridge Technology Group Logo ClearBridge Technology Group · IT - Administration

AWS Support Engineer

United States 39.00 - 55.00 USD / Hour · Job Posted December 07, 2025
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Job Description

Our client, a leading Consulting firm, is in need of 3 AWS Support Engineers for initial 3 month fully remote contracts. The AWS Support Engineers will be supporting a customer in California and will need to be okay supporting PST hours. They will be responsible for providing Tier 1 & Tier 2 phone support, troubleshooting, documentation, M & O Support to the Senior Engineers who will be building out a net new AWS Connect environment.

Job Responsibility

  • Providing Tier 1 & Tier 2 phone support
  • Troubleshooting
  • Documentation
  • M & O Support to the Senior Engineers who will be building out a net new AWS Connect environment
  • Supporting a customer in California and being okay supporting PST hours

Requirements

  • 2 – 3 years of experience providing tier 1 & 2 support of AWS Connect
  • AWS Connect troubleshooting experience
  • Prior experience helping to build custom reports to show efficiency of configurations and integrations in AWS Connect Reporting Dashboard
  • Documentation experience

Nice to have

Some level of AWS certification

What we offer

Excellent benefits and compensation packages

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