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AWS Connect Developer

United Kingdom · Job Posted February 13, 2026
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Job Description

AWS Connect Migration 6 Month Contract. Role: AWS Connect Developer (Virtutel to AWS Connect Migration). AND Digital are a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap.

Job Responsibility

  • Design, develop, and implement solutions in AWS Connect and related AWS services
  • Migrate telephony workflows, data, and integrations from Virtutel to AWS Connect
  • Collaborate with team members to ensure successful delivery and integration with existing estates (e.g., British Gas)
  • Develop and execute testing plans, and provide technical documentation and support

Requirements

  • Must have hands-on experience with AWS Connect, including contact flow configuration, queue management, and IVR design
  • Strong proficiency in AWS services such as Lambda, S3, DynamoDB, SQS, and EventBridge
  • Experience integrating AWS Connect with external systems and APIs
  • Experience with enterprise telephony, contact center solutions, or similar migration projects
  • Proficient in Node.js and TypeScript for AWS Lambda development
  • Experience with infrastructure-as-code using Terraform
  • Excellent problem-solving and communication skills
  • Ability to work effectively in a collaborative, agile team environment

Nice to have

Knowledge of Virtutal telephony systems and migration processes (an advantage but not essential)

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