This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
For one of our international clients, Red Global is seeking an experienced AWS (Connect) Architect in Europe (REMOTE). Project Details: Start: ASAP; Duration: 3 months + possible extension; Location: Europe (REMOTE); Language: English.
Requirements:
Consult Stakeholders in technical design and decision making around integrations architecture
Produce the target state based on AWS Connect (most likely in Bring-Your-Own-Telephony)
Design end-to-end CCaaS architecture using Amazon Connect, Salesforce SCV, Lambda and other core AWS services
Design and implement call routing and handling logic to align with Salesforce SCV routing
Design and Implement security best practices within Amazon Connect to protect customer data and ensure compliance with regulations
Hands-on experience with Amazon Connect, Amazon Lex, AWS CLI, Kinesis, S3, RDS and other core AWS services
Strong communication and cross-functional leadership skills