Aws Connect Architect Job at Randstad (London)

Senior AWS Connect Voice Architect

Our client, a leading Consulting firm, is in need of a Sr. AWS Connect Voice Arc...

Location

United States

Salary:

90.00 - 110.00 USD / Hour

ClearBridge Technology Group

Expiration Date

Until further notice

Requirements

At least 10 years of overall experience
Prior experience supporting enterprise implementation and / or migration efforts around Infrastructure and Cloud projects with a focus on Contact Center, specifically AWS Connect
Experience configuring, deploying and troubleshooting AWS Connect, SIP and other VoIP systems
Experience developing and optimizing contact flows, IVR and call routing strategies
Experience designing CCaaS solutions, specifically with AWS Connect
Experience integrating AWS Connect with AWS services and automating workflows using Python
Experience integrating contact center platforms with ServiceNow
Prior experience with AWS Cloud-Native design and development
Must have experience supporting enterprise customers, preferably within the Finance, Healthcare and / or Government space

Job Responsibility

Designing and implementing AWS Connect and AWS services
Configuring and troubleshooting AWS connect
Developing and optimizing contact flows and IVR
Creating technical documentation and architectural diagrams
Supporting an enterprise AWS Connect Migration for a top 5 commercial bank
Migrating the customers outbound dialing to AWS Connect

What we offer

Excellent benefits and compensation packages

Lead Developer – Amazon Connect

We are seeking a Lead Developer (Amazon Connect) to design and deliver cloud-bas...

Location

India

Salary:

Not provided

NorthBay

Expiration Date

Until further notice

Requirements

8+ years of total IT experience with a strong development background
3+ years of experience working on Amazon Connect implementations
Expertise in AWS Cloud ecosystem (Lambda, Lex, DynamoDB, S3, CloudWatch, API Gateway)
Strong understanding of telephony concepts, call routing, and SIP protocols
Experience integrating contact center systems with CRM or ERP solutions

Job Responsibility

Architect and implement Amazon Connect solutions for call center operations
Develop IVR workflows, custom integrations, and serverless backends using AWS Lambda
Collaborate with global teams to build, test, and deploy production-ready contact center applications
Leverage AWS native services for scalability, security, and performance optimization
Lead technical discussions, provide code reviews, and ensure best practices across development cycles

Fulltime

Lead Developer – Amazon Connect

We are looking for a Lead Developer (Amazon Connect) who is hands-on and experie...

Location

United Arab Emirates , Dubai

Salary:

Not provided

NorthBay

Expiration Date

Until further notice

Requirements

8+ years of total software development experience
3+ years of hands-on experience with Amazon Connect (including contact flows, routing, and integrations)
Proven experience in delivering enterprise-grade call center or customer engagement platforms
Proficiency with AWS Cloud services (Lambda, Lex, DynamoDB, S3, API Gateway, CloudFormation)
Experience in IVR development, telephony, SIP, and call routing
Strong analytical, communication, and leadership skills

Job Responsibility

Lead the end-to-end design and development of Amazon Connect-based contact center solutions
Develop customized IVR call flows, Lambda functions, and integrations with third-party or enterprise systems
Utilize AWS services such as Lambda, Lex, DynamoDB, S3, CloudWatch, and API Gateway to enhance solution capabilities
Collaborate with architects, business analysts, and stakeholders to align technical solutions with business goals
Ensure scalability, reliability, and compliance with security and performance best practices
Mentor junior engineers and ensure technical excellence across project teams

Fulltime

Lead Developer – Amazon Connect

We are looking for a Lead Developer (Amazon Connect) who is hands-on and experie...

Location

United Arab Emirates , Abu Dhabi

Salary:

Not provided

NorthBay

Expiration Date

Until further notice

Requirements

8+ years of total software development experience
3+ years of hands-on experience with Amazon Connect (including contact flows, routing, and integrations)
Proven experience in delivering enterprise-grade call center or customer engagement platforms
Proficiency with AWS Cloud services (Lambda, Lex, DynamoDB, S3, API Gateway, CloudFormation)
Experience in IVR development, telephony, SIP, and call routing
Strong analytical, communication, and leadership skills

Job Responsibility

Lead the end-to-end design and development of Amazon Connect-based contact center solutions
Develop customized IVR call flows, Lambda functions, and integrations with third-party or enterprise systems
Utilize AWS services such as Lambda, Lex, DynamoDB, S3, CloudWatch, and API Gateway to enhance solution capabilities
Collaborate with architects, business analysts, and stakeholders to align technical solutions with business goals
Ensure scalability, reliability, and compliance with security and performance best practices
Mentor junior engineers and ensure technical excellence across project teams

Fulltime

Senior Technical Architect

The Senior Technical Architect will lead E2E solution design strategies across t...

Location

United States , Bellevue

Salary:

102700.00 - 185300.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

4+ years' of validated experience in software engineering/enterprise architecture/technology leadership across multiple products, systems and/or platforms coupled with strong eye for business and executive presence
4+ years' of validated experience working in solutions design and enterprise architecture delivering technical solutions
4+ years' of validated experience in Enterprise applications, PLM (product lifecycle management), middle-tier services, database, storage, distributed computing, virtualization and/or application technology
4+ years’ of validated experience in Cloud service provider (AWS, Microsoft Azure, or Google Cloud Platform (GCP))
Certified Solutions Architect in AWS, Microsoft Azure, or Google Cloud Platform (GCP) equivalent (Preferred)
At least 18 years of age
Legally authorized to work in the United States

Job Responsibility

Own solution design for multiple initiatives, works across domain to ensure cohesive solution, identify gaps in the architecture and solution design, and assess and define remediation efforts or mitigation options
Work toward practical solutions considering all teams, initiatives, and long-term outlook by implementing decisions improving quality, efficiency to achieve revenue, profitability and strategic goals for the organization
Connect business strategies to technology domains for delivery, maximizing well-defined structure of T-Mobile business processes, products and capabilities
Lead overall end-to-end solution design, ensure quality, consistency, and alignment of designs to TMUS standards and technical strategies
Lead large cross-domain initiatives and apply technical standards to develop solution architecture, drive technical strategy and architectural tradeoff discussions
Demonstrate comprehensive understanding of how people, processes, and technology interact to perform the fundamental activities of the business in both current and future state and model these interactions to guide technology strategy to better achieve business outcomes
Works cross-functionally to understand the linkage between T-Mobile's business goals, business architecture, and requirements frameworks
Compile, deliver, and promote end-to-end technology roadmaps that guide the evolution of infrastructure, products, and services by applying depth and breadth of expertise in multiple related subject areas
Mentors, team members on standard processes in area of expertise
Grasp and communicate big-picture enterprise-wide issues to team

What we offer

Competitive base salary and compensation package
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Medical, dental and vision insurance
Flexible spending account
Paid time off
Up to 12 paid holidays
Paid parental and family leave

Fulltime

Software Solution Architect

We are seeking a highly experienced and strategic Software Solution Architect to...

Location

Salary:

Not provided

Binariks

Expiration Date

Until further notice

Requirements

Domain Experience: 5+ years of architectural design experience within the travel, airline, or hospitality sector is mandatory
Technical Depth: Extensive experience with modern architectural patterns (Microservices, Event-Driven Architecture, Serverless) and cloud platforms (AWS, Azure, or GCP)
System Knowledge: Proven experience with high-volume, transactional systems and distributed computing. Familiarity with specific travel technology protocols and APIs is a significant asset
Programming: Strong background in at least one major programming language (e.g., Java, Python, C#)
Data Modeling: Expertise in database technologies, including relational (PostgreSQL, MySQL) and NoSQL databases
Communication: Exceptional verbal, written, and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
Experience working with pre-sales

Job Responsibility

Architectural Leadership: Define, design, and document the technical architecture for large-scale software solutions, ensuring alignment with business strategy and technology standards
Domain Expertise: Leverage extensive knowledge of the travel industry's operational processes and key technology components (e.g., GDS/NDC, flight/hotel booking systems, payment gateways, itinerary management) to guide the technical direction
Stakeholder Collaboration: Work closely with product managers, business analysts, and development teams to ensure technical designs meet functional and non-functional requirements (scalability, security, performance)
Technology Evaluation: Research, evaluate, and recommend new technologies, platforms, and third-party solutions to enhance our product offerings
Mentorship & Governance: Provide technical leadership, mentorship, and architectural governance to development teams throughout the project lifecycle
System Integration: Define integration patterns and APIs for connecting various internal and external travel systems

Parttime